Overview
SKYLUX Travel has a rating of 4.8 stars from 2,696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 4th among Travel Agency sites.
This is the 2nd time I am using Skylux, but I do check with them every time I fly. They do have the best agents. It was a pleasure dealing with Mel. He understood my situation, and he got me the best price.
Clara was helpful and worked with me to get my ticket. It would have been easier had the questionnaire completed via email rather than on phone with agent. It was tiring and time consuming for both of us
Personalized service is at the heart of what we do, and we’re delighted that Clara made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
My representative Bronson displayed exceptional patience and professionalism, consistently providing me with flight options over the course of a month as I waited for different choices for our European travel and I was a dragging my feet a bit. Ultimately, we secured a fantastic flight, even though I missed the optimal purchasing time and the price increased. Nevertheless, I'm extremely satisfied with the hands-on service I received. Bravo, Bronson!
Luxury travel is all about impeccable service, and we’re so happy to hear that Bronson provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!
Gaius was so patient with all our destination changes and got us the best deal. We have used him and Skybox many times now and would highly recommend him to anyone looking for cherish bussines travel.
Thank you for highlighting Gaius’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
She was very patience with me. I changed my mind about 5 or 6 times but she didn't get angry just stayed with me till I made up my mind to buy. No pressure just supporting me. Others put too much pressure on you and it becomes a turn off.
Your glowing review reaffirms our commitment to exceptional service. We are honored to be your choice for premium travel, and we can’t wait to assist you again on your next seamless and luxurious journey!
Crow was very helpful. He was able to find the best price for business class tickets available and made sure that our group of 7 are flying on same flight schedule between 4 cities. Very appreciated for his work.
Thank you for your kind words about Crow! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
Working with Adele is absolutely amazing! She is so very knowledgeable, friendly, polite, efficient and she works hard presenting numerous possible options. She looks at the whole routing, and catches problem areas, like short connections and finds a better way. She is an extremely valuable SkyLux team member and she should be monitored for career advancement and leadership positions
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences Adele will be thrilled to know they made your trip planning effortless and enjoyable!
This is the second time we have used SkyLux and it will be our go to place for Business Class tickets in the future.
I particular, we would like to commend Adele for her tremendous work ethics, professionalism, expertise, and incredible knowledge.
We appreciate all her hard work in serching more that 20 ticket options for us and for staying late to complete our booking.
Liberty was very patient with us as we were making reservations to S. Korea for a funeral and unfortunately my wife was having to answer calls from relatives in S.Korea while booking with Liberty. I would ask for Liberty for all of my travel needs in the future.
Thank you Liberty!
We are grateful for your kind words about Liberty! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
Nancy was able to accomplish is 30 minutes what our cruise line travel representative couldn't do after an hour of aggravating conversation and uncertainty. Plus, Nancy's solution got to us to Europe and back faster and cheaper.
Personalized service is at the heart of what we do, and we’re delighted that Nancy made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
Elliot was excellent. Made the booking process very easy. Suggested 3 possible flights, i chose one, he sent info on wire transfer, I sent the funds and he boughtvthe tickets.
Your words mean so much to us! Elliot takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Our 8/8 international flight engineered/created by JakeB. We are obviously VERY happy with him before, during and after "the sale". Thus, I continue to send him referrals from friends and chance travel acquaintance's.
We are so pleased to hear that Jake B provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
Mario R was great! He did amazing search, quick response and great service! Mario was terrific in finding discounted deals. Will always use him as my personal agent!
Thank you for your wonderful feedback! Mario takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
As always, Mario was fast and very responsive, thank you for great service!
Sally B was extremely helpful and very courteous. I have experienced her before when I had to cancel a trip due to medical issues. She was very understanding and went out of her way to ensure that the cancellation went smoothly. That is the reason that I chose to use Skyluxtravel for this trip.
We are so pleased to hear that Sally B provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
He was very patient and understood all of my concerns and explained in detail to satisfy my doubts. He also promised me that he would continue to help me if needed to complete my adventure of travelling so that I would be a loyal customer of the sky lux in the future.
Your words mean so much to us! Thomas Fletcher takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Great price for a trip that is less than a month away. Even though I can't "return" my airfare I was offered free insurance so that I can exchange my ticket if needed. This was not offered on Expedia or Priceline. I will always use Skylux for my international travel!
Your words inspire us! We take great pride in delivering luxury travel services with precision and care. Thank you for your trust, and we cannot wait to assist you with another extraordinary journey!
2nd trip booked with Nash. So far so good! I'm hoping to travel more over the next few years and once you are fortunate enough to travel business, it's tough to go any other way (especially when it's 9-12 hours!).
Personalized service is at the heart of what we do, and we’re delighted that Nash made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
Gomez never called back as he said he would, but Dwight took over and did a great job! It would be good if you would make the effort and less time. I felt bad for Dwight as he had to wait and do things according to the Internet.
Thank you for sharing your experience with us. We're sorry to hear that Gomez didn't perform as expected, but we're glad to know that Dwight stepped in and provided great service. Your feedback is important, and we'll make sure it's shared with the team so we can continue to improve our responsiveness and efficiency. We appreciate your patience and understanding.
Scott H. Demonstrates a level of professionalism you cannot get with an airline agent from any airline on Planet Earth. Thank you Scott H. For taking care of me.
We are so pleased to hear that Scott provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
Awesome. Olivia rocks. Was skeptical at first. Very competitive rate that included a 5 day layover and routes. Got my first airline choice at a $5000 discount from what I had found direct roundtrip. Very Impressed
Personalized service is at the heart of what we do, and we’re delighted that Olivia made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
Connor was excellent
Highly recommend him.
Not pushy at all, he was very patient will recommend him to all my friends.
He also was very knowledgeable 👍
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Connor will be thrilled to know they made your trip planning effortless and enjoyable!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words about Mel! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!