Overview
SKYLUX Travel has a rating of 4.8 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Harry continue to follow up with our flights to get us the best ones for our needs and was absolutely amazing!
The agent Corvo T was excellent. He is extremely experienced. He was so patient to found best deal for me. Highly recommend.
Thank you for your kind words about Corvo T! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
I enjoyed working with Bale. I do not appreciate your company telling me how many characters I should write. That's BULL$#*!! How's that?
What a pleasure to hear about your positive experience with Bale! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We truly value your opinion, and we're sorry about any frustration caused by the character limit—it’s never our intention to restrict your voice.
Skylux agent Ford spent over an hour on the phone with us to be sure we had exactly what we needed and wanted. I could not ask for a warmer and more personal experience! We saved a bit of money, and had options with scheduling and cost. Overall, it was a thoroughly satisfying experience.
Many thanks for such a great review of our services! We are so pleased to hear about your satisfaction with the agent's assistance!
I spoke to Sultan and he was very professional in his understanding. I will go back to him again if I need to book my Air Tickets
Personalized service is at the heart of what we do, and we’re delighted that Sultan made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
Great experience! Kate was very helpful and we got nearly the dates we wanted to travel at.
I would recommended skylux to my friends.
Thank you for your kind words about Kate! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
Had a great experience with Skylux, with my travel through my representative Daskin. He spent the time trying to find the best flight for the best price and was very thorough explaining everything to me.
We are glad Daskin has helped you with your trip and the services provided are appreciated.
Conrad is great to work with. He is thorough and helpful with the whole process. Very happy customer
Thank you for your wonderful feedback! Conrad takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
Aiden, my assistant, was very helpful. He helped me find the best times that coincided with what I needed to accommodate my own schedule.
We appreciate your feedback and are so happy that Aiden helped you find the perfect flight! Your satisfaction is our success, and we can’t wait to assist you with your future travel needs.
Excellent, all agents were extremely helpful especially with my changes in dates.
I appreciated the attention to detail and the quick replies.
Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!
Business seats were cheaper that premium main cabin. Con, they push their travel insurance. I've used them before and I'll use them again.
I was going back forth trying to find the best deal and Dominic help accommodate me I'm so appreciative of him. Made such big difference I'm thankful!
Thank you for your kind words about Dominic! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
The travel agent provided exceptional customer service and found the best itinerary for me. She throughly walked me through the entire process.
Your kind words mean the world to us! At Skylux Travel, we strive to provide a seamless and luxurious travel experience, and we are delighted to hear that your journey with us was exceptional. We look forward to assisting you with your next first-class adventure!
Oassis is a nice guy but really not the tickets I wanted.
Is there going to be an issue getting out of Munich?
Dear RUXANDRA A., Your satisfaction is at the heart of everything we do, and we are sorry to hear that your experience was anything less than seamless. To ensure a swift resolution, we have created a unique case ID 378935 for you. Our dedicated team will be reaching out shortly to address your concerns with the utmost priority.
This was my first time using SkyLux Travel. Melinda was awesome! She patiently worked with me to get me the best deal for my trip.
Thank you for highlighting Melinda’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
Go through line by line till end, very smooth. Especially for the credit line, I was fill up three times for purchasing my airplane tickets.
Your words inspire us! We take great pride in delivering luxury travel services with precision and care. Thank you for your trust, and we cannot wait to assist you with another extraordinary journey!
I recently was assisted with getting airline tickets to multiple places by a real live agent - Sandra A - who was very helpful. She listened to my concerns and found solutions. Thank you Sandra
Thank you for your positive rating! Your trust in Skylux Travel is invaluable to us, and we can’t wait to assist you with your next adventure!
I discovered the agen knew are job and had a lot of patient to go through the convenient search for the right and cheaper flight for me.
Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!
Sam! My go to travel agent from now til …. I die!
He saved hundreds off a European ticket I had been spent several days shopping for! Extremely patient, articulate, and professional! Will be referring everyone I know to Sam! 😃🥰👍👌
Amazing review of our services! Sam is awesome, indeed! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!
Potter was so patient! He handled all of my questions with such ease and was very kind. I was absolutely use him again when purchasing tickets.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
What a pleasure to hear about your positive experience with Harry! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!