website thubmnail of SiteMile

SiteMileReviews 211

3.0
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SiteMile Reviews Summary

SiteMile has a rating of 3 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SiteMile most frequently mention project theme and man show. SiteMile ranks 26th among Website Design sites.

service
91
value
75
shipping
55
returns
64
quality
81
Switzerland
1 review
0 helpful votes
Follow Jerry jordan j.
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This was the best programmer we found in the last 6 months, thanks for all the hard work. Also the theme is amazing and cannot wait to use you guys for the other projects I have

Date of experience: April 23, 2021
Spain
1 review
0 helpful votes
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Gracias por todo su arduo trabajo y por los grandes temas. Seguro que te compraré más temas en un futuro próximo.

Date of experience: April 8, 2021
Hong Kong
1 review
2 helpful votes
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Don't waste your money on this company.

I purchased the Project Theme in 2020 and found the quality of software is terribly bad and there is no support. It has a lot of bugs, incomplete coding, vulnerabilities, leakage of private information, with a lot of design loophole. I raised tickets. They either found excuse not to fix it or they are totally not able to understand the issues. I asked the progress of the ticket in live chat. They always reply they will update me in a few hours. But promises never come true. When I wrote comment in another site, they replied my comment "all the minor problem and has been fixed as they have a few updates per month". But this is not the true story (they haven't confirmed with me what has been fixed. I retested it and found fixed about 2 minor issues for me from a long list of issues.). Don't trust this company.

From the programming quality of the software, it is not possible to have positive comments. For those who has positive comment, please share with us the site url and let me visit.

Date of experience: April 8, 2021
Germany
1 review
1 helpful vote
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The best themes ever. Their auction theme is the best, and has the best functions and features for launching a true auction website. Good job to Andrew and the team

Date of experience: February 11, 2021
Norway
1 review
0 helpful votes
Follow Andy M.
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Amazing support and they helped me to import demo data. I had a lot of headaches with importing the demo data, until I contacted the support, they helped me literally in 15 mins via the live chat. Thanks

Date of experience: November 16, 2020
Spain
1 review
0 helpful votes
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Perfect support service
November 13, 2020

Very strong support service through live chat each time we go to the site, there is someone to help us. I am very happy with my purchase!

Date of experience: November 12, 2020
France
1 review
0 helpful votes
Follow andrew m.
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Thanks for all your hard work! The customer is very happy with the customization work that you did for us. We put about 30 hrs in past month of customisation work with sitemile, and the customer was very happy with this auction website. We will def come for phase two starting January 2021 once the site is released to the public. All in all the experience was very good, communication was very good via skype and email.

Date of experience: November 12, 2020
Sweden
1 review
0 helpful votes
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The team was very kind and they helped me a lot, they practically baby sat me for a week via skype and phone. Thanks, i finally managed to setup my Los Angeles classified ads website for cat lovers.

Date of experience: November 8, 2020
Switzerland
1 review
0 helpful votes
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Excellent service
November 8, 2020

They provide really good service, and their auction theme is the best on the market. Do not hesitate to go on the extra mile doing customization work as we needed that for our customer.

Date of experience: November 8, 2020
California
1 review
6 helpful votes
Follow Jeff L.
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I got the scripts and there's a bunch of things that doesnt work. Booking calendar, Mandatory picture sorting, geo location. They say they will fix them but never update them. Horrible! Dont get it!

Date of experience: July 7, 2020
sitemile t. SiteMile Rep
over a year old

Please remove this review as the work has been done

Saudi Arabia
1 review
6 helpful votes
Follow Fofo l.
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Believe me, this is the worst website service that I have dealt with all my life. If you do not want your money contact them!. After they receive your money, they will not support you and your website at all. I have created many support tickets, unfortunately, they ignore it.

Date of experience: July 2, 2020
sitemile t. SiteMile Rep
over a year old

I got the same review removed form trustpilot due to being fake. Please don’t trust this reviewer he is posting fake reviews. I dare you post a proof of being our customer here as you couldn’t do in trustpilot and your review got deleted

GB
1 review
3 helpful votes
Follow Lionel B.
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I purchased the Freelancer theme from Sitemile.

This theme has everything my client requested in functionality to setup a bidding site for projects for their customers.

I had a couple of teething issues at the beginning which were dealt with in a very timely professional manner (I am not sure these guys sleep as the support desk seems to be open constantly).

Great job.

Date of experience: March 25, 2020
South Africa
1 review
8 helpful votes
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Terrible service
February 26, 2020

Paid for a pluigin to be written for one of their themes over 6 months ago and still waiting. Get promised all the time that they will get back to us with an update then dont hear anything. Worst service ever.

Date of experience: February 26, 2020
Czechia
2 reviews
1 helpful vote
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Great Support
February 10, 2020

I have tried three other freelance sites, this one is by far the best! The support is friendly and outstanding, very happy I went with this theme, a big thumbs up :)

Date of experience: February 10, 2020
Canada
1 review
2 helpful votes
Follow andrew m.
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Really love the way they work with the customers, they pay a lot of attention to details. The app they did for us is superb. Thanks

Date of experience: February 10, 2020
Spain
1 review
4 helpful votes
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I like the support a lot
February 9, 2020

They do great efforts to support these themes the best in the industry. They are always here to help you. Thanks for such good service mates.

Date of experience: February 8, 2020
GB
1 review
0 helpful votes
Follow Herlad M.
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A special thank you for all the hard work setting up my website, and assisting my on various plugin installs and setup. Their customer support is just fantastic. And their themes get a lot of updates from what i have seen.

Date of experience: January 23, 2020
Denmark
1 review
0 helpful votes
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We have tried many themes before we got to their pricerr theme, and this is just great, and the customer support is by far the best out there

Date of experience: January 21, 2020
GB
1 review
0 helpful votes
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Great custom work services they offer. We were able to finish our project in a reasonable timely fashion and we thank you for that

Date of experience: December 3, 2019
New Jersey
1 review
0 helpful votes
Follow vladi v.
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Perfect dedication
November 5, 2019

They were very dedicated and their software is very high quality! I highly recommend their team even for custom websites

Date of experience: November 3, 2019

From the business

If you really want to see the real reviews about us, reviews from real customers, not trolls that no one can control check this site https://www.trustpilot.com/review/www.sitemile.com


sitemile.com
Founded in 2009