Sitemile
Andrei Saioc

Unfortunately this company is a scam.
Their software doesn't work as advertised and their support is non existent.
Andrei lies and finds any excuse not to assist you.
He is now no longer responding to my emails.

When I purchased the Project Theme in July 2019 the theme didn't work out of the box!
I had at give them access to the site to fix it, I should have realised then and returned it immediately.

I'm obviously a sucker for punishment because I'm still struggling with it nearly 2 years later.

I have never gone live as the promised functionality just isn't there!

One of the most important features of a theme of this nature is that the job posters and the freelancers should only be able to communicate through the theme until a deal is struck and monies paid, otherwise why not deal directly!. So URL's and email addresses need to be filtered out - this is there but has never worked...

At one stage they changed the theme so that the original template was changed and the whole site was messed up, and it's never been the same since.
The idea of posting a job that you want done is that you can give, for example, two weeks for freelancers to quote then it ends and you choose one.
This worked fine until Andrei obviously decided that it wasn't necessary and removed the functionality so it defaulted to 30 days! What if you need a job completed by next week?
He then argued with me saying that it had never worked like that - until I proved that it had. He then said he'd change mine to work that way, but only mine - really?
That is where it ended, he has done nothing, said my ftp access didn't work, I tested it it works. Now he ignores my emails. I've always said that the only way to get anything done by Sitemile is to post bad reviews. Then they are quick to burst into tears and promise the earth to have the bad review removed.

Now you'll notice that after every bad review, and I mean bad, that they are liars, cheaters, scammers etc etc. There is a spate of really great glowing reviews, obviously fake to move the bad ones further down the page - now they don't need to fix anything...

I don't believe he wrote the software in the first place, unless he just acts dumb to try and deflect you. When you write a program you know EXACTLY what it can do and not do.

If you are using a child theme then every update requires hours of work because the functions. Php file (had over 13,000 lines of code in) wasn't coded correctly in the first place to work with a child theme! So get editing!

This company Sitemile is a FRAUD, stop buying from them any themes. I purchased from them the "project theme", not all declared features were functioning (invoicing, milestones, affiliate, payment of service fees, and others). They will only answer you before buying and after buying only once to do the instalation. Other than this they will never take any actions and they will screw your project. In addition to that i asked them to do some critical customizations related to my business model, however they never took any action, even for the very simple customizations, they are LIARS, this Andrei Saioc will keep sending you fake emails to keep you waiting (ex. It's almost done, iam almost there, it's almost finished, i will do it today, i'll finish it tonight, etc) for more than 4 weeks and they will never do your customisations. Instead of giving support to his customers, he keep himself busy replying to these reviews and adding FAKE reviews to increase his rating. Again, Andrei Saioc and Sitemile are FRAUD, If you don't want to loose your money and your business DO NOT BUY FROM THEM ANY THEMES... SITESMILE IS A FRAUD... Andrei Saioc is a FRAUD... it's not about money here, but it's about your business, we've put too much efforts, we've created a company, we spent money on creation and on our marketing campaigns and we've reached out users (who are waiting our launch now) under the impression that these liars are working on our customisations but apperantly they were busy publishing fake reviews to improve their ratings. Sitesmile is FRAUD. And this is only my first review Andrei

All emails and communications can be provided if required

Great custom work for stripe api setup thru the pricerr theme!

Loaded with bugs. Not a ready to use solution. ASK TO VIEW SUPPORT FORUMS BEFORE PURCHASE!

For good service

WORST SUPPORT EVER. NEVER BUY THEMES FROM THEM