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Paul K.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Business

Member since November 2020

  • Review

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  • First Reviews

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Review Distribution

1 Review by Paul

11/24/20

Unfortunately the only way it seems to get anything done with these guys is to write a bad review, then Sitemile is all over you to remove it. My biggest complaint is the built in site messenger doesn't filter out URL's and email addresses, (the setting is there but it doesn't work) so if a freelancer contacts the project poster they can start their own private conversation, say bye bye to your fee. Sitemile's work around is to have admin moderate all messages, how ridiculous is that! Unfortunately admin isn't notified when a message is sent so how do they know when to moderate... Many months ago they changes the look and feel so that you have to use their template, presumably so that you'll pay for changes... My latest bugbear is that the project bid end date no longer works, it defaults to a setting that admin has to set the number of days limit. The calendar still opens up and you can set the date you want the bidding to end when posting a project but this date is ignored... now they tell me this is how it is supposed to work... Obviously a child theme is necessay when you have to make so many code changes yourself to get the theme to work, every time they do an update you have to manually update the functions. Php file with the "if exists..." because they have never bothered to, they'd only need to do it one, you have to do it at every version update. Don't waste your time with this!...

Tip for consumers:
Yes don't, all their products are based on the same backend ...

Products used:
Been playing with the theme for well over a year, never gone live because it doesn't work properly!

sitemilet
sitemile t. – SiteMile Rep

The theme is awesome and the support is awesome as well, we had an update released each month (sometimes even 2-3 each month). You have benefited a lot on the updates, of course there are small things which you might not like. Other than that the theme is really good. YOU ARE USING IT, AREN'T YOU? Our support has been with you for all the period since you have bought. I dont think is fair that you leave a negative review.

And that project end date: clearly states that is the project deadline, not the bid end date (which is controlled from admin: 15,30 days set from admin)

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