SiteMile has a rating of 3 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SiteMile most frequently mention project theme and man show. SiteMile ranks 26th among Website Design sites.
I must say i am impressed by the quality of the theme, and the fact that it can handle a lot of users. `thanks
The support was great, and overall the experience is positive. I cant wait to use my new freelancer theme.
Great work guys, thanks! Their Jobminer theme, we have purchased that just a few days ago, and they have made a few custom changes for us. Everything was very smooth, and i highly recommend them for the great themes and excellent work services
Everything was great with these guys, the auction theme is absolutely great. It has so many features that the paid price pales in comparison. We are finally launching our car auction website, after trying 3 different other themes/programs. Thanks for the team also for their absolutely great support they did with us. We are kinda of pain in the $#*! with questions, but these guys were top notch
They really deserve their money
There are no words for the great service i received. Their support is top notch, and while with other theme makers i was receiving replies after days and weeks, these guys reply within minutes, at very most a few hours. Perfect! Thanks to the tea
I have to say the support they have is far more superior even than the most known theme makers out there. They have live chat which is pretty cool. With others i had to wait for days even weeks before getting a reply. The support is the most important thing, the themes are great as well, and they offer lots of constant updates
Excellent work, great themes, and the support is always there online or if not, they answer very fast. Never took more than a few hrs at most when they werent online
These guys are cheaters as they have mentioned in their auction theme that it includes seat auctions but after I purchased and found out that there is no such add on. I have been chasing them for 6 months now and all time they are telling we are sending me new file with seats auction and giving false hopes. I would strongly recommend to stay away from them as they will neither refund your funds and give you false hopes until they will stop responding. I wish I could get money back but I have lost all hopes. Bunch of BIG Liars and Cheaters.
Excellent work ethics and super stable products. Using their classified theme into a car classifieds website. A+ support
Don't buy these themes. Don't wast your time and money. I have bought pricerr theme 6 months ago and it still has bugs which has made it useless. Registration doesn't work and nobody can come to sell or buy.
Thanks for all the hard work that you put into doing the classified theme. My gun website turned out to be great
This is the best company for doing your business mobile phone app. They are great! They work very fast and complex projects. Cannot wait to do the next project with them, plus they are working full time in providing maintenance to my API and app
Awesome support from these guys, pricerr theme is top notch, and i saw recently they have added a tutor student theme which im going to buy in the next few months. Good job!
Andrei
Thanks for small refund deposit, you still owe us $318.00 for the theme, we have deleted it because its of no use to us, not to mention a years worth of wasted time. Paying only a small part is not good enough. Another delay as usual. Send the full refund.
I'm sorry Andrei Saioc, but you would think that you would be making sure projects and customers were being communicated with and taken care of more often, being you are the boss, that's quite the example for
Your employees. Actually he was involved with our project, We even made excuses for him but to no avail.
The fact that he promised us a refund after a year of hardly any communication and endless excuses of why the work was not done.
Not only did we wait almost a year for this project, after being told it would only take two weeks, it was never completed.
The custom work never materialized and the theme had parts that didn't work. Then toward the end of this period of time, he gave another deadline of completion and said that if he didn't meet it he would give us a refund.
Over a month ago, here it is word for word by Andrei:
"hey, i have the script ready, i have tested and works in my server, i promise you if i dont get it uploaded in next 24 hrs i will refund you"
(See attached image)
Guess what? No refund received or any communication as before. People get tired of the excuses.So much for his credibility, there was none. Only excuses that never happen.
By that point we had to move on, we waited way to long only to hear another excuse, putting our project in jeopardy, no more its over.
We had to delete the theme itself, it was useless. No money no theme, we were left with nothing!
I believe that is fraud by deception and theft!
If you want to settle this send the refund.
Andrei Saioc, Send our refund!
All quotes and statements are honest and documented.
Followup: They sent email that they sent the refund. Paypal saids no deposits.
Themes don't seem to work. Platform is complicated. Problems were left unresolved despite many reminders. Purchase at your own risk.
Thanks for making such great theme, the fiverr pricerr theme was great. Thank you! All the way thank you
Excelent work building our website. We didnt use any of their themes, but they build a custom website for us using laravel and the work is great. I still recommend the themes after seeing the capacity of the work they can do
Thanks for the amazing work you have done for us. And also for the constant support. Us nagging the support all the time with various beginner questions has not made them quite on supporting us. A big thumbs up and cannot wait on the new themes that are releasing this summer!
Thanks for the great support and awesome attitude. They were able to solve the issues i had in no time. And the themes are fantastic
The pricerr/fiverr theme is the best on the market. I have tried like 5 different themes from different vendors, including the engine themes, and the pricerr theme is miles away. We have had a great time setting this up, and the sitemile support was super helpful
Answer: Its your call to go anywhere. In the forums we have people that paid for the license and we also have paid support staff, which would not offer support to non customers. We have offered to refund you right away if there was any flaw with our products, because we are very transparent and we offer admin and user end demo of our products, and also we are sure our products are top notch. As said, the refund policy offer is still valid, and if you buy the product and find anything that doesnt work right, you will be refunded.
Answer: Try to contact the support and write a ticket, we will look at your site and solve your issue. Thanks
Answer: You can send a question here www.sitemile.com/contact-us
Answer: Yes I can confirm the positive reviews are true, we had a very good experience overall.
Answer: Para mi sucede de forma predeterminada, funciona directamente esta caracterÃstica.
Answer: Can you submit a ticket here sitemile.com/contact-us
Answer: It works fine, i asked your in support tickets to give me access to your server so i check whats your customer issue, thats all
Answer: You want sites using this theme? Well we are not allowed to disclose this from our customers publicly, but you can visit sitemile.com and email the support. We will give you links in private.
If you really want to see the real reviews about us, reviews from real customers, not trolls that no one can control check this site https://www.trustpilot.com/review/www.sitemile.com