Overview
The company has garnered a mixed reputation, with many customers praising its platform for providing reliable information and fostering consumer protection against scams. Users appreciate the user-friendly interface and the speed of review posting, which enhances their shopping confidence. However, significant concerns arise regarding usability issues, including login difficulties and the inability to edit or delete reviews. Additionally, suspicions about fake reviews and inadequate support responses have been noted, leading to frustration among users. Overall, while the company serves as a valuable resource, improvements in customer service and platform functionality are essential for enhancing user satisfaction.
This summary is generated by AI, based on text from customer reviews
Just the fact that you review sites is a plus in my book. The dating sites in my mind are all suspect and need to be exposed.
A great site for consumers to check out online or get a companies attention if you have a complaint.
With update to GUI on review page they made it wonderful experience. Thanks for making it better for everyone.
Thank you for your review, Meryl!
Saamy dress have refunded the money after I submitted my complaint in sitejabber so iam thankful to sitejabber
Thanks for sharing, Satheesh!
Like the site. I like to review online companies before buying and it's sites like this that help! Ty
Thank you so much for the review. We appreciate you. :)
This website helps me a lot with my small business. I would recommend this to my fellows and colleagues.
Thank you for your feedback, Tin, we’re happy to know that you would recommend us to your colleagues.
This is a business which helps millions numbers of consumers to find trustworthy online business and to avoid scams
Thanks so much for this, Ayo!
I have never had any issues with sitejabber, they are always there when I need. I don't often order online but when I do I rely on this site.
Hey Colleen, we have your back! :)
Looking at sites that I use and "recent reviews" I mostly find
* glowing 5 star reviews
* 1 star reviews from dissatisfied or disgruntled customers
Sitejabber is a good site. Tha have to make me a right direction on my business. I hope that it is a place where you find that right company.
Hi there Janifa, we appreciate the feedback. We’re glad that you’re able to take your business in the right direction with Sitejabber.
I love to write revievs about around the world, parts of my everyday life. So, i think this is the best place for things like this, Greetings:-)
Thank you for sharing your experience, Lucas!
Found this through a friend of mine where you can see reviews of great or, less great, websites. This is cool! You guys rock!
JT
I love this website and the transparency that it represents. I am a believer of "all cards on the table".
Jeannie
http://afterschoolgeorgia.org
Were it not for the fact that the website accepted a government grant I would give it a five star rating
I love the reviews here... they are genuine and i can get the perfect information about what a website is offering and what people think about it
A great Website. You can access it with a google or any browser. This is really helpful.
I Highly recommend this. It can help you on yourself.
Hi there Pia, thank you for taking your time to write a review and sharing your experience.
I think Sitejabber is brilliant and some of the contests and features that they offer are amazing.
I highly recommend the site and company.
Thanks for sharing your experience with Sitejabber, Nash - we really appreciate your feedback.
The search bar, one of the most essential features to using the site, seems to be broken when I try to find a website
Hi Jeremy, we understand this is from a while ago – our search bar has since been fixed. Thank you.
Was forced to sign up to post review. Did that and the site didn't post the review at all. Very disappointing. Intentionally misleading. Scam
Hey there, reviews are generally posted within 48 hours, but some may be flagged for further review which can take up to 30 days.
Well, site jabber has saved me from ordering things from sketchy sites. Let's just say thank you site jabber for saving me money and from scams.
- Visit Website
- Menlo Park, CA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks, Andrew! :)