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SiteGroundReviews 561

4.2
How would you rate SiteGround?
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SiteGround Reviews Summary

SiteGround has a rating of 4.2 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team and response time. SiteGround ranks 22nd among Web Hosting sites.

service
128
value
120
shipping
17
returns
23
quality
112
This company responds to reviews on average within 0 days
South Africa
1 review
1 helpful vote
Follow Eugene V.
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Been struggling for days on a WP site issue. I moved to Siteground because they were recommended for great support service. I wasn't dissappointed! Svilen kept me calm and talked me through the entire process. HUGE thanks to the team at Siteground.

Date of experience: August 27, 2020
GB
1 review
1 helpful vote
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I already use siteground for a wordpress hosting site. For a new site I need cloud hosting for the larger storage options.

Online chat took me through things warmly and efficiently. I have always been impressed with the service, support, speed and reliability of siteground.

My most recent experience just serves to confirm that again

Date of experience: August 25, 2020
GB
1 review
1 helpful vote
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The customer service very good response but the tecnical Support SUPER SLOW. Even I sent email to *******@siteground.com... NO RESPONSE WHAT SO EVER.
I PAID and can not LOGIN.

Date of experience: August 25, 2020
Australia
1 review
1 helpful vote
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Top Notch Support
August 25, 2020

Another crisis averted - thank Daniela! Working in a test environment just got amazingly simple. Looking forward to seeing the changes I can make on the single click instead of in the live site

Date of experience: August 25, 2020
Australia
1 review
1 helpful vote
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Review
August 24, 2020

The service was very efficient. I needed assistance on the quick and received it. The assistance was given in a timely manner and was informative. Thank you.

Date of experience: August 24, 2020
Uganda
1 review
1 helpful vote
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Timely response
August 22, 2020

I would like to appreciate timely response and willingness to help by support team on the live chat.
I recommend any one with any need of technical assistance or just need of any information to go direct to live chat for quick help

Date of experience: August 22, 2020
GB
1 review
1 helpful vote
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Great service
August 22, 2020

Technical support person Soryan V was quick and precise with his help. I was quite relieved he was able to answer my queries and give solutions. I was very happy with the service

Date of experience: August 21, 2020
Alabama
1 review
1 helpful vote
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After dealing with some other hosting companies, siteground has been overall the most helpful and patient. With technology it takes patience on both sides

Date of experience: August 21, 2020
Thailand
1 review
1 helpful vote
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Getting help eventho
August 20, 2020

I f*cked it up myself the second time, grateful for the help I received from support!
Thankful for the help and support I received from support! :)

Date of experience: August 20, 2020
Oregon
1 review
1 helpful vote
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Do not give up!
August 20, 2020

If you don't know what you're doing your end just make sure you back up everything at least ones. Leave it to them and have a bit of faith.

Date of experience: August 19, 2020
India
1 review
1 helpful vote
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First of all very positive Sales team, and second very technical knowledge also.
I have found most answers what I think in my mind.
Ask, Compare or think and just put the questions and you will get sure short answers.
I can say before buying any hosting, everyone must chat with support executive for clarification in site ground.

Date of experience: August 19, 2020
GB
1 review
1 helpful vote
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I am not very techical. My business' website went down due to IP address issue. Support team at SiteGroud were immediately available and solved my problem by guiding me through changes I needed to make on a third party system.

Date of experience: August 18, 2020
GB
1 review
1 helpful vote
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Excellent service!
August 17, 2020

I struggle with the technical stuff on my Wordpress site and my problem was dealt with quickly and efficiently.

Date of experience: August 17, 2020
Florida
1 review
1 helpful vote
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Sofiya is amazing.
August 17, 2020

Please give Sofiya a raise. She was quick. Sweet. Helpful. Prompt, and courteous. She is a huge part of making SiteGround the amazing platform that it is today.

Date of experience: August 17, 2020
GB
1 review
1 helpful vote
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Great Support
August 17, 2020

Yet again, excellent support and solutions given immediately. Online waiting time was only a few minutes.

Date of experience: August 17, 2020
Iraq
1 review
1 helpful vote
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Great help services
August 17, 2020

I had some issue, and could chat with them immediately, and they provided instant solution. Hope they lower the prices this could help very much, and thanks.

Date of experience: August 17, 2020
New Zealand
1 review
1 helpful vote
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Once again superb technical service from the SiteGround team. Patient with taking the time to ensure all my issues were satisfactorily dealt with! Would recommend above all other server host we have ever tried

Date of experience: August 17, 2020
India
1 review
1 helpful vote
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Just awesome support!
August 17, 2020

I love the services so much, I renewed my GoGeek plan for next 2 years in advance. They are just awesome hosting.

Date of experience: August 16, 2020
Canada
1 review
1 helpful vote
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I moved to Siteground from another large hosting and so far I've been extremely satisfied with the quality of the service and support. Thank you.

Date of experience: August 16, 2020
GB
1 review
15 helpful votes
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Brilliant service!
August 15, 2020

I'm a relative novice at creating websites (although I've been using wordpress as a content creator for many years). Building my first site was made simple enough by Siteground's tools, but I encountered a couple of issues relating to my SSL certificate and my email (which was previously set up with a different host). Siteground's team had me sorted in about 15 minutes and couldn't have been more helpful. I can't recommend them highly enough!

Date of experience: August 15, 2020

About the Business

Our web hosting services are crafted for top speed, unmatched security, 24/7 fast and expert support. Trusted by more than 1 Million domains!


siteground.com
Founded in 2004
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