SiteGround has a rating of 4.2 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team and response time. SiteGround ranks 22nd among Web Hosting sites.
Been struggling for days on a WP site issue. I moved to Siteground because they were recommended for great support service. I wasn't dissappointed! Svilen kept me calm and talked me through the entire process. HUGE thanks to the team at Siteground.
I already use siteground for a wordpress hosting site. For a new site I need cloud hosting for the larger storage options.
Online chat took me through things warmly and efficiently. I have always been impressed with the service, support, speed and reliability of siteground.
My most recent experience just serves to confirm that again
The customer service very good response but the tecnical Support SUPER SLOW. Even I sent email to *******@siteground.com... NO RESPONSE WHAT SO EVER.
I PAID and can not LOGIN.
Another crisis averted - thank Daniela! Working in a test environment just got amazingly simple. Looking forward to seeing the changes I can make on the single click instead of in the live site
The service was very efficient. I needed assistance on the quick and received it. The assistance was given in a timely manner and was informative. Thank you.
I would like to appreciate timely response and willingness to help by support team on the live chat.
I recommend any one with any need of technical assistance or just need of any information to go direct to live chat for quick help
Technical support person Soryan V was quick and precise with his help. I was quite relieved he was able to answer my queries and give solutions. I was very happy with the service
After dealing with some other hosting companies, siteground has been overall the most helpful and patient. With technology it takes patience on both sides
I f*cked it up myself the second time, grateful for the help I received from support!
Thankful for the help and support I received from support! :)
If you don't know what you're doing your end just make sure you back up everything at least ones. Leave it to them and have a bit of faith.
First of all very positive Sales team, and second very technical knowledge also.
I have found most answers what I think in my mind.
Ask, Compare or think and just put the questions and you will get sure short answers.
I can say before buying any hosting, everyone must chat with support executive for clarification in site ground.
I am not very techical. My business' website went down due to IP address issue. Support team at SiteGroud were immediately available and solved my problem by guiding me through changes I needed to make on a third party system.
I struggle with the technical stuff on my Wordpress site and my problem was dealt with quickly and efficiently.
Please give Sofiya a raise. She was quick. Sweet. Helpful. Prompt, and courteous. She is a huge part of making SiteGround the amazing platform that it is today.
Yet again, excellent support and solutions given immediately. Online waiting time was only a few minutes.
I had some issue, and could chat with them immediately, and they provided instant solution. Hope they lower the prices this could help very much, and thanks.
Once again superb technical service from the SiteGround team. Patient with taking the time to ensure all my issues were satisfactorily dealt with! Would recommend above all other server host we have ever tried
I love the services so much, I renewed my GoGeek plan for next 2 years in advance. They are just awesome hosting.
I moved to Siteground from another large hosting and so far I've been extremely satisfied with the quality of the service and support. Thank you.
I'm a relative novice at creating websites (although I've been using wordpress as a content creator for many years). Building my first site was made simple enough by Siteground's tools, but I encountered a couple of issues relating to my SSL certificate and my email (which was previously set up with a different host). Siteground's team had me sorted in about 15 minutes and couldn't have been more helpful. I can't recommend them highly enough!
Answer: There are certainly many other hosting companies out there, some of which appear cheaper, but there is a difference between low cost and good value. I have not found a hosting company that is better than sitegound
Answer: Legit and very good (and only getting better). I've been with quite a few other hosting companies and each time it's been a nightmare. Siteground saved my sanity.
Answer: The fact they are upfront with their prices, no hidden costs. Really easy to use control panel and excellent support 24/7.
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