SiteDudes

THIS IS THE SAME COMPANY AS 121 LIMITED/121LTD.

They scammed me years ago when they cold-called me about setting up my real-estate website and again 4 months ago when I fell for another cold-call from them. They make all the promises in the world and even have some excellent sales people however when it comes to actually providing the services I was paying for, they fail all day, everyday.

Making changes to my website took almost three weeks! THREE WEEKS! I'm a real estate agent and often need to update my website. I asked if there was a way for me to do the updates instead of having to send them emails for my requests but they told me that because of the type of website, only they could update it. Later I find out that ITS A TEMPLATED SITE! I was not told about this. I even paid a larger setup fee because my site was supposed to be "unique." Lies.

I was paying $65/month plus the $250 setup fee for nothing. No google adwords, even though I PAID FOR IT! No SEO, even though I PAID FOR IT!

Sitedudes.com and 121ltd.com/121limited.com are the same company. Google reviews for both companies and see for yourself.

Horrible customer service and services yet excellent sales people.

I was also telephone solicited by a very aggressive salesman, Nigel, from sitedudes in early September 2013. It was through a customer referral that he got my name and number. I was not prepared to have a website developed yet and just wanted some info. He told me I couldn't refuse what he offered because he would drop the setup fee from $500 down to $100. I still said I wasn't ready to sign up and he then told me I would have 30 days to decide with a full refund on the money. I said, "even if you start to develop a site for me?" and he said yes. Well, 28 days later, I call to discuss cancelling with customer service, Megan, and she tells me there is no refund, only IF I can give them a cheaper price from another company for the same service(and that they never give the refund anyway because no one can find a company with exactly the same service setup). By this time, they had also charged me for 1 month of service, so I'm out $170. Why would they charge me for 1 month of service when I was still deciding on whether to keep the site? This is where Megan started to waffle... she believed me, but couldn't do anything because she had to "stand beside her co-workers and the company in any dispute". I'm grateful that I don't need to work for a company that is dishonest, unethical and allows their employees to lie in order to get business. It's also sad that a company thinks that by swindling people out of $170 because of hidden, unspoken terms and conditions, that they are going to make money that way. Instead, a company should be honest and upfront with their policies and then they would have long term satisfied customers. One more thing is that I question the legality of taking a credit card payment for a verbal agreement over the phone, and then sending the contract one or two days later which says something totally different. BUYER BEWARE: DO NOT GIVE YOUR CREDIT INFO TO THIS COMPANY, OR TO ANY COMPANY THAT CONTACTS YOU AND WANTS YOUR CREDIT INFO WITHOUT FIRST SEEING THE CONTRACT THEY ARE GOING TO HOLD YOU TO. I am telling as many people as I can about this experience and also reporting to the Better Business Bureau. Check out the report on sitedudes there. I wish I had before this.