As far as I can tell, this company is a total scam. Made an order 67 days ago. I have written the company every 20 days, and one time only did I receive a response if "Because if coronavirus, orders will take longer than usual." Okay. Fine. Still no update, refund, or package. Do not do business with them, because they certainly won't do business with you.
I ordwer sports bras form this site in April. Arrived yesterday via slow china mail and the quality is appalling and look nothing like the video of the items
I order over two months ago, you have no info as to when it will be delivered Angela Wood has no information to help me and has blocked me and says she customer support is the only department authorized to refund my money! Is this true or not? This is all in regards to order SBC******* ticket number SBC ******* which has no information. Can anybody in this company help me?
Do not order anything from sitebacana, I bought curly bun hair clip from them in December, I've tried contacting them and had correspondence from smileyhomey, sitebacana, sheswish, all the above mentioned in reviews. Got the same rubbish promises. I paid with PayPal and have raised a dispute. Now I am so angry reading all these reviews at the blatant theft from us by these scammers and will also stop at nothing to expose them
These dirty mother $#*!ers sent me a, bra, that look like it's made for a child plus it's just a cut out pattern from some cloth then they wouldn't reach out to me and give me no refund not respond to my email, I would never ever order anything else from site bacana, eBay, & Shxbox ( all these bastards only sites is nothing but ripoffs)
Unlike other customers, I surprisingly received the goods, although I didn't read the reviews until after the purchase and was afraid the same thing would happen to me too.
As a matter of fact, I even received the right products. The quality, however, leaves much to be desired. Typical China goods and without the promised effect...
I wouln't order again from this company.
I ordered from them on December 5th and it is now March 10th and I have not received my product. I have contact them 3 times and they have not fixed the problem or refunded my money. This site is a scam!
I placed my first order on 30th November 2019, I am still awaiting a delivery on 9th Jan 2020. I have sent 8 different emails to their customer support team as well as 16 messages to their Facebook account, the money has been taken from my bank account. But no items deliveries. I have tracked my parcel delivery and it has not left China. They refuse to give you head office number or email address. They keep sending you back to customer support, where you get no support. It is a scam do not order from their site. You do not get your parcel or a refund. It is theft.
I ordered a Hair Trimmer in May, and up to now I have not received, not to mention they already cash the payment.
This company needs to be reported to the Better Business Bureau. Furthermore, Sitecabana never responded to my numerous emails. I think this company is a scam...
I give this company zero stars. Don't order from this scam of a company! I ordered concealer 1.5 months ago and haven't received it yet. I have asked for a refund and I get the same response, they can't refund me until I get the product. I reported them to bbb. They already have a lot of complaints about this company.
Took ages to arrive, so long that I contacted customer services who couldn't be bothered to reply. When it did arrive, it was suppose to be a sports bra, it was not the same one that I ordered and was so small it fit my 11 year old daughter!
I've been completely ripped off, in part because this 'company' goes by many names: 'AirIndigo', 'SheSwish', 'SmileyHomey'. Apparently that allows them to continue to pass people around without providing any satisfaction, after they rip you off.
Re: Claim #*******CL******* for account ending in xxxx
DIANA BROWNING,
Good news! We finished investigating your dispute(s) and deposited $15.98 into your account on 01/10/2020. We'll also reimburse you for any related interest, finance charges and/or fees within one business day.
Ordered something in January, still not delivered. Tried to cancel, told can't as it was in transit. Had an e-mail today advising it's on it's way. Yeah, right. Raised a complaint with Barclaycard.
I made an order in early may, not received yet. Have emailed 4 times, no reply.
I think this site is a scam.
Fraud! After buying i cnt contact them anymore! What goes around comes around bec we have a God who is fair.
I ordered a hair trimmer early may, 6 weeks later have not received anything, emailed company 3 times without response, this company is a scam, fraudulent, thief online!
Order hair trimmer about 3 months ago have asked twice for a refund as still been not been received or even confirmed that it is on the way. Was told i couldnt get a refund surely this is not right
Ordered item not delivered, when contacted was told item is reached destination country and to contact local carrier, no contact details provided
Overview
Site Bacana has a rating of 1.3 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Site Bacana most frequently mention hair trimmer and tracking number. Site Bacana ranks 298th among Kitchen sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members