Site Bacana

Even after 42 days of making the payment and several emails, I have not received my order and even though there is some email response the response is basically useless as they just send the tracking number again and again.
Seems like a SCAM, please be careful.
Do not know how to get my money back.
Very Sad and frustrated

Purchased 2 sports bras after seeing the advert with a big busted girl! Perfect I thought! Definitely not! Way too small, have emailed them twice still no reply! They take your money and they aren't interested after that. Stay clear

The bras that I ordered nearly 4 months ago finally arrived today. They are absolutely crap. I ordered XL and they just fit my 16 year old daughter who is a size 10/12. Never ever order from this company as the goods are shoddy, $#*!ty, poorly made and sizing is way out. They know you won't send them back as they come from China and the cost wouldn't be worth it

Do not order from site bacana. I was super excited to receive bun ponytail set and it says my order isn't found and have yet to receive my package. This is a complete scam and im out of 23 dollars I could of spent somewhere else on a legit site. I dont know what else to do but I want my money back 100%. Never again!

I ordered the 10 of January, took 3 months after sending emails to receive a tracking number and the tracking number doesn't show anything, I tried at multiple time to contact them and no success. I sent emails asking for my money back an and never received anything

I did no received my order since 3 month and no body replay to my 4 mails. Just they send me email to told me they received order and email to track the order but according to my tracking number they did not left china

I have placed my order on 28 May, 2020 for Hair Trimmer. Till date on product received. After sending several reminders there is no revert. Requested for refund of the money no revert. PLEASE PLEASE don't buy any product from them. It is fraud company from CHINA.

I have bought articles from them and they are quick to take your money but that is the last from them. You can write emails to them they dont reply or hear from them. Articles that you bought tou dont see. They are a bunch of sharks that take your money and you never receive your articles. Do not trust them dont try order from them you will lose your money. Sharks that is all I can say

Item arrived but does not match the description. Videos used to advertise have been taken from another website. Sizing is of the chart and customer service is a joke. Please do not waste your time or money.

Item does not work in the way advertised. Keep away from this site and products. Total scam. False advertising. When complaint was sent in they replied that they only refunded money if item was damaged. What a joke!

I ordered some purple shampoo from this company and cancelled it prior to it even being shipped. They refused to cancel my order and process a refund. I continued to email them my concerns with this product coming from China and my refusal of accepting this product for that reason but they just kept replying that the matter was resolved as they do not provide refunds. Can't add a photo because no product was every received.

Have not received my purchase of three items costing almost $50.00. When I use the tracking code sent that reads my order has been shippef it reads no order found. Why would this be. FRAUD & coming from China

Didn't receive all the goods. Emailed, took a month to say they were sorry and could I send photo of package. Couldn't as thrown away as not expecting to hear from them after so long. Emailed again still no reply. This has been going on since May and I've paid for goods I haven't received!

I ordered some goods in October 2019, and to date, as of January 19 2020, the goods have not been delivered.
Every time I send mail to enquire, they give a standard (copy and paste) reply:
If you do not receive an update from us in the next 2 days, please email us again to follow-up.
Thank you!
Sheena R.
Customer Support Senior Agent
Sitebacana

I do not recommend this site to anyone. Is a gotcha. For two months I bought a hair shampoo and this is the time that the product never arrived. The money was withdrawn from my bank account immediately, but nothing came from the product. They are dishonest. I have sent them four emails and the only thing they say is sorry, be patient, but they clarify that they do not refund the money.

Ordered on 12/5/19. Paid with pay-Pal. Never got my product till Feb 5,2020. Bottles are in Japanese and Have no clue how to, how much to use. No where did it say the product was coning from over seas and a slow boat from where ever. Stay away from this company!