• Site5.com

Site5.com

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Overview

Site5.com has a rating of 1.88 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Site5.com ranks 53rd among Web Hosting sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Site5.com?
Top Positive Review

“A little bit pricey compared to other webhosting services...”

Celine H.
2/11/14

A little bit pricey compared to other webhosting services but I never really have major problems with them. Their customer service is really helpful!

Top Critical Review

“Unmitigated Disaster”

Marc R.
8/4/22

If you intend on using Site Five for hosting anything that has any importance whatsoever, like a business, you should just burn your business to the ground FIRST so you know what to expect in a few months of using Site Five. You will lose your website data, your website and email will be down for weeks, customer service is worthless, they will shake you down for more money for things that don't resolve the problem, and you will end up going elsewhere after wasting weeks of your time. Take your money and burn it for heat, it will provide more value than anything Site Five can offer.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user marcr302
2 reviews
3 helpful votes
August 4th, 2022
Verified purchase

If you intend on using Site Five for hosting anything that has any importance whatsoever, like a business, you should just burn your business to the ground FIRST so you know what to expect in a few months of using Site Five. You will lose your website data, your website and email will be down for weeks, customer service is worthless, they will shake you down for more money for things that don't resolve the problem, and you will end up going elsewhere after wasting weeks of your time.

Take your money and burn it for heat, it will provide more value than anything Site Five can offer.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alik300
1 review
0 helpful votes
March 10th, 2023

I have been using the services of the site for many years since 2018 and even before when they have taken over the same site from another company. I have paid the service fee, presented bank documents, but instead my services are suspended. Nobody answers back. I both lost my site and my money. Shame on you.

Thumbnail of user donaldw1117
1 review
0 helpful votes
February 10th, 2023

They purchased the company I was with and immediately doubled the price and no help, but unfortunately paid automatically for 2 years even though I had already moved to someone else. They refused to give money back or prorate service even though 2 year plan had just started(1 day). Get out before they screw you too!

Thumbnail of user steves3152
1 review
0 helpful votes
December 10th, 2022

They were fine right after they bought HostExcellence. Then my site got hacked through there service
And you absolutely could not get to there customer service. Then when I I migrated my site to another
Hosting site and tried to get them to stop charging my credit card all of a sudden they would not stop sending me emails.

Thumbnail of user ernier24
1 review
0 helpful votes
October 6th, 2018

Our hosting company went out of business and transferred all of our domains to Site5. There is no number to call, you cannot create a heat ticket and the chat session locks up 100% of the time leaving us dead in the water on email issues. This has been going on for weeks. Completely unacceptable. We are outraged!

Thumbnail of user abbasm1
1 review
1 helpful vote
Thumbnail of user celineh
4 reviews
4 helpful votes
February 11th, 2014

A little bit pricey compared to other webhosting services but I never really have major problems with them. Their customer service is really helpful!

Thumbnail of user jasonn1
2 reviews
5 helpful votes
January 20th, 2012

A friend turned me onto Site5 a few months ago and I made the switch from my previous web hosting service provider. My term was about to expire with them so why not try something new, right? I am writing this Site5 review because I am very satisfied, just like many other authors of Site5 reviews.

I registered a 24-month term of hostPro + Turbo for my ten web sites. SiteAdmin and MultiSite perform well, are reliable, and very intuitive. I haven't had any downtime whatsoever. I've used a ton of bandwidth and haven't been chewed out. Everything about Site5 leads me to conclude that they're the best green web hosting solution out there.

I've had HostMonster, HostGator, DreamHost, BlueHost, and GoDaddy. Nobody beats web hosting from Site5.com so far that I've experienced.

They have a 45-day money back guarantee but I didn't have to use it. =) I love Site5 web hosting!

UPDATE: I recently upgraded my shared hosting to shared cloud hosting and everything is continuing to work fantastic! I am now on sharedCloudPlus. I setup the new hosting package, migrated myself over manually, had the old plan canceled and the difference credited to my account, and had zero problems with any of this. Simply put, Site5 is the best web host out there. Also, they oppose the Stop Online Piracy Act (SOPA) and PROTECT IP Act (PIPA), which is good. This company is on the side of the average Joe, that's for sure. Great service, great support, great prices, and they fight for the rights of their clients.

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About the business

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