Despite the fact that I cancelled my hosting plan at the same time I received the renewal notification, I been charged for a full year hosting that I am not going to use based on a renewal notification email that was in my email junk box.
Our hosting company went out of business and transferred all of our domains to Site5. There is no number to call, you cannot create a heat ticket and the chat session locks up 100% of the time leaving us dead in the water on email issues. This has been going on for weeks. Completely unacceptable. We are outraged!
I have been using the services of the site for many years since 2018 and even before when they have taken over the same site from another company. I have paid the service fee, presented bank documents, but instead my services are suspended. Nobody answers back. I both lost my site and my money. Shame on you.
They purchased the company I was with and immediately doubled the price and no help, but unfortunately paid automatically for 2 years even though I had already moved to someone else. They refused to give money back or prorate service even though 2 year plan had just started(1 day). Get out before they screw you too!
If you intend on using Site Five for hosting anything that has any importance whatsoever, like a business, you should just burn your business to the ground FIRST so you know what to expect in a few months of using Site Five. You will lose your website data, your website and email will be down for weeks, customer service is worthless, they will shake you down for more money for things that don't resolve the problem, and you will end up going elsewhere after wasting weeks of your time.
Take your money and burn it for heat, it will provide more value than anything Site Five can offer.
They were fine right after they bought HostExcellence. Then my site got hacked through there service
And you absolutely could not get to there customer service. Then when I I migrated my site to another
Hosting site and tried to get them to stop charging my credit card all of a sudden they would not stop sending me emails.
A little bit pricey compared to other webhosting services but I never really have major problems with them. Their customer service is really helpful!
A friend turned me onto Site5 a few months ago and I made the switch from my previous web hosting service provider. My term was about to expire with them so why not try something new, right? I am writing this Site5 review because I am very satisfied, just like many other authors of Site5 reviews.
I registered a 24-month term of hostPro + Turbo for my ten web sites. SiteAdmin and MultiSite perform well, are reliable, and very intuitive. I haven't had any downtime whatsoever. I've used a ton of bandwidth and haven't been chewed out. Everything about Site5 leads me to conclude that they're the best green web hosting solution out there.
I've had HostMonster, HostGator, DreamHost, BlueHost, and GoDaddy. Nobody beats web hosting from Site5.com so far that I've experienced.
They have a 45-day money back guarantee but I didn't have to use it. =) I love Site5 web hosting!
UPDATE: I recently upgraded my shared hosting to shared cloud hosting and everything is continuing to work fantastic! I am now on sharedCloudPlus. I setup the new hosting package, migrated myself over manually, had the old plan canceled and the difference credited to my account, and had zero problems with any of this. Simply put, Site5 is the best web host out there. Also, they oppose the Stop Online Piracy Act (SOPA) and PROTECT IP Act (PIPA), which is good. This company is on the side of the average Joe, that's for sure. Great service, great support, great prices, and they fight for the rights of their clients.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members