SimpleTire

I ordered 285/75r16 Gladiator X comp from Simple tire they came in fast they look great on my Xterra...

Ordered tires on September 8th. Received 2 tires by September 15th and then never received the other 2 tires. It is now September 21st.

The tires were delivered to the wrong address I received the email that it was delivered to 556 Elm Grove road when I live at 5:56 ridgemont drive

On February 8th, 2023 I ordered a set of four tires (Gladiator Xcomp M/T 37x13.5) from Simple Tire. The tires were "shipped" I believe on the 9th, via FedEX with tracking information. On the evening of the 9th, I checked provided tracking numbers and all four number (one per tire) showed that the packages/shipments were cancelled at the request of the vendor. I reached out to Simple Tire and was left in a loop of automated responses. After becoming highly agitated with zero answers, I contacted my bank and filed a dispute to recover all funds spent. A provisional credit was issued and I was able to purchase what I needed elsewhere. After THREE(3) months, the vendor finally replies to my banks request for information, stating FedEX had "proof of delivery" but, no signature was obtained for the alleged delivery. At the time of the statements made by Simple Tire, camera footage was able to be obtained revealing no such delivery existed. Following a now two and a half week "back and forth" with the vendor, to include police reports and supporting evidence all requested by the vendor to expedite a full refund (acknowledge on a recorded phone call and in writing via email) they are now refusing to refund the total cost that was originally agreed upon. Due to the negligence of this vendor, the credit originally given has been revoked and the bank has since taken any and all available money in my account to offset the balance owed, leaving my three children and I without money for basic living needs. Again, ALL PROOF OF ADMISSION TO REFUND has been obtained via phone and written in email, but the vendor refuses to release said money. *Faith* openly admits to listening to phone recordings and admits I am entitled to my refund, per the emails received and proof provided on my behalf, but I am now a week past Simple Tire "maximum time needed" to process/receive said refund with NOTHING from them. Points of contact through this process are "Stephen" and "Faith."

I first ordered a Pirelli All Terrain Plus 245/65R17 directly from Simple Tire for some reason the system changed the order and they sent me a 225/65R17. Fine, I thought it was my mistake. When ahead and ordered the same tire via their Amazon store front - the order clearly read 245/65R17, a few days later I received a 265/65R17. Had to return both tires and apparently pay a restocking fee of $20 bucks - absurd. I ordered a third time the same tire again via Amazon; let's see what I get.
As a business owner this is crazy to me that no one takes the time to ship the right item to a client. At this point I should receive a discount on the third tire I've had to repurchase. If I knew this company was this way, I would have ordered the tire using the competitors. Not sure if anyone will adjust the pricing on the tire but it's the least you guys could do. Needless to say I will leave a Google Review. I currently have 2.4 million views on my Google.