SimpleTire

Thank god I used my American Express card and the credit will be a breeze. I would NEVER EVER recommend giving business to this company. Worst customer service EVER.

Fast shipment and right on time when expected delivery. East install and good product. Shipped in the best condition possible.

Where to start with these people. Ordered premium tires then got a call couple days later saying they are not in stock after all. Was offered different brand of tires for same price, not the OEM brand that came with the vehicle that I tried to purchase. This put me in a jam because another location that did have my original tire choice in stock, no longer had them now. Had no choice but to accept this option as was under a time crunch. Then I checked Simpletire website and low and behold they do have my original tires I ordered in stock, but at a higher price of $100 more per tire. When I asked them about this I was told those are under a different stock number and can't get those at the originally ordered price anymore. A nice example of bait and switch deceptive trade practice by SimpleTerrible. So had the substitute set sent to an installer. After install, my vehicle shook horribly. I took my car to a national brand shop. The shop balanced my tires. My vehicle shook horribly still. I took my vehicle back two more times. They road tested the tires. All tires were road force pressure tested and balanced. Vehicle still shakes. Multiple attempts to balance the tires to eliminate ride disturbance have failed. Installation shop has indicated that a manufacture defect must exist. Vehicle is brand new with less than 1,000 miles on it and this is now what I have to deal with. Trying to return the tires and spent multiple calls and hours trying to get through to someone on the phone failed. Finally got through via email and cannot return tires. Once mounted no return. How do you know there is an issue before they are mounted and tested. No ride guarantees or warranty coverage. Thank you for the headaches, the money I am out, and the absolute horrible customer service. Avoid this company at all costs if you value your money and time. Even the worst of tire companies offer some kind of ride guarantee or warranty.