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Simple.biz Reviews Summary
Simple.biz has a rating of 4.7 stars from 2,270 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, star service and timely manner. Simple.biz ranks 2nd among Website Design sites.
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Their team guided me through the entire process, including domain configuration, account creation, and ensuring proper security settings were in place. They were responsive, knowledgeable, and made sure each email address was customized to match my company's branding and operational needs.
Darlene has been fantastic, she responds promptly and is very attentive. The reason for my rating, however, is that I was told the process would take about three weeks, yet I've already started being charged the monthly hosting fee for services that haven't been rendered. I still don't have a website, and it's not being hosted or managed by SimpleBiz yet.
Thank you for your feedback, and we truly appreciate your kind words about Darlene. We're sorry to hear about the delay in the process and the confusion regarding the hosting charges. Please know that we take your concerns seriously, and we’ll make sure to look into the situation right away. We want to ensure everything is on track and that you're satisfied with the progress. Our team will reach out to you promptly to resolve this issue. Thank you for your patience!
I asked to be removed from this company's calling list multiple times. I blocked them & they still persisted with harassing phone calls. What kind of legitimate business conducts business this way? They also would call very early in the morning long before my business was even open, so they must be on the West Coast or outsourcing these harassing calls.
I intend on reporting them to the appropriate governmental entities, including the commerce commission.
Put a procedure in place for removal that your employees can use or cease doing cold-calls.
We truly apologize for any trouble this may have caused. To make sure your number is added to our Do Not Call list, kindly reach out to us through the chat box on our website at www.simple.biz, and we'll take care of it right away.
We have been with them for 4 years and received fast and helpful tips to create a beautiful website. They are the quickest company to respond to any questions or changes you have to your website. Friendly and committed.
Thank you for your continued trust over the past 4 years! We're so glad to hear that our team has been able to help you create a beautiful website and provide fast, friendly service. Your feedback means the world to us. Here's to many more years of great collaboration!
I was grateful that the onboarding and preparation was easy and the team worked with my busy schedule. Seeing the website the first time was such a thrill and I had some examples that I fashioned it off of it and then my designer worked with me to tighten it up and make it wonderful. So happy with the results.
Thank you for sharing your experience! We're thrilled to hear that the process was easy and flexible with your schedule. It’s great to know that the collaboration with your designer helped bring your vision to life and that you're so happy with the final results!
Got a call from these people to work on my website claiming to be "local" (I am in Philadelphia, Pa US so if they tell you local, who knows?) "No thanks" I said and then the guy just hung up on me.
Kinda rude.
None
The person you spoke with may well have been outside of your area. We have partners in 70 US markets -- in nearly every state -- but the person answering our phone for you could have been from any of those places. We hope the disconnection was accidental; hanging up on a customer is unthinkable and unacceptable. We cannot find you in our system, but if you will call and ask for our customer service manager, Scott, I promise we will find the original call record and find out what happened. Please accept our apologies.
Lily Fowler continues to provide excellent support managing our website. She makes the site easy to run. She is very well organized, is creative and a real problem solver.
Thank you for the wonderful feedback! We're so glad to hear that working with Lily has made such a positive difference for your website. It’s great to know she’s been so dedicated to your success. Thank you again for the kind review.
As a company, we're very happy with Ken Owens and the team at Simple. They are always available to assist in every way they can.
Thank you for the kind words! We're so glad to hear you're happy with Ken and the rest of our team. We appreciate your trust and look forward to continuing the great work together!
This company is garbage. All they do is call and call. Have asked these desperate people to stop calling and they keep calling like that is going to change our minds. STOP CALLING AND HARASSING PEOPLE YOU DESPERATE CLOWNS! Notice Bob's response you guys. Simple desperate Biz just called again.
We truly apologize for any inconvenience caused. To reassure you, we've already added the two numbers you've previously provided to our Do-Not-Call list. If there's another number you'd like us to include, simply drop it in the chat box on our website at www.simple.biz, and we'll take care of it right away.
This business has harassing marketing tactics! I have complained 4 times to the BBB and each time this company says they will not contact us further and yet here we are again with another harassing phone call. Are you all so hard up for business you have to drive people crazy? Do you think people will sign up to use you if you call them 500 times a day? Bob, I have given the number for you all to not call several times including to the BBB, your website chat, your email, and via call from several of your reps.
My name is Kim and I am an independent agency broker specializing in an industry in which the consumer could deem to be one of the driest occupations EVER... Insurance.
However, Reid and his Team created my site where this same consumer can review the policy coverage options I have to offer... prompting their exploration of what is out there in the insurance world... and How Can I Help Them?
If any would like to reach out, I also have a little help from the AI chatbox, contact box options... or they can just give me a call.
Can You Tell I Love My Website?. My site is consumer friendly, innovative, has movement, represents my diverse clientele... where any can easily explore and read more about what why they would like to do business with my agency.
- that said, this website is also working for me 24 hrs a day.
Thank you Reid and to your Team For Putting Me Out There.
Thank you so much for the amazing feedback, Kim! We're thrilled to hear how much you're enjoying your new website and that it's making such a positive impact on your business. Reid and the team are proud to have been a part of bringing your vision to life and helping you connect with your clients in a meaningful way. Here's to your continued success! And yes, we can totally tell you love your site!
John always turns things around quickly. He is accurate and follows up immediately after every request. He is great to work with.
Thank you for the wonderful feedback! We're so glad to hear that John has been so efficient, accurate, and reliable. It's great to know you're enjoying working with him!
Patrick at Simply.Biz is a true pleasure to work with! I wish everyone I worked with was as cheerful and helpful as he is! The man is the best!
Thank you for the amazing feedback! We couldn’t agree more, Patrick is truly a gem, and we’re so glad to hear how much you enjoy working with him. We’ll be sure to pass along your kind words!
Simple.biz helps to get our sermons out to the public on a weekly basis. They are courteous, professional, and timely. Any issues (not that usually are any) are handled quickly. Our representative, Gary A. Is in constant contact with us and keeps us informed and updated of any changes. We are very pleased with the Simple.biz service.
Thank you so much for your kind words! We're thrilled to hear that we are making your work easier and more efficient. It’s a pleasure working with you, and we’re always here to help with anything you need!
The team is always so quick to respond to my emails and update my requests. They are organized, reliable, and always makes sure everything is on track. It's been such a pleasure working with someone who's so dependable and easy to communicate with.
Thank you so much for your kind words! We're thrilled to hear that our team's responsiveness, organization, and reliability have made your experience so positive. It's been a pleasure working with you as well, and we look forward to continuing our partnership!
I typically don't leave reviews, but my experience with your business—specifically with the individual making cold calls—warrants one. The person I interacted with was unnecessarily rude and unprofessional, to the point where I was actually motivated to speak up about it. It's unfortunate, because first impressions matter. If this individual is representing your company—whether you're the owner or manager—you may want to seriously reconsider their role. Rudeness and lack of basic courtesy reflect poorly on your brand and suggest a lack of training or oversight. I hope this feedback is taken constructively, because professionalism should be the baseline—not an exception.
I am both embarrassed and grateful to read your review. We never want our clients to be treated with anything but the greatest courtesy, so hearing this is alarming. Your review was left in the name John S., probably to preserve your anonymity, which is your right. If you will kindly call in and ask for a manager, you would find us very interested to hear more and very willing to make things right with you. Thank you so much.
I spoke with Bill Bailey regarding a couple of changes that I needed for our website. He was very speedy in his response initially and in getting the task completed that I requested.
Thank you for sharing your experience! We're glad to hear that Bill was quick to respond and efficient in handling your website changes. Whenever you need further assistance, don’t hesitate to reach out!
We are incredibly grateful to work with such an amazing project manager like Amy R. Amy is dedicated to every project request, consistently understands the vision, and always delivers a beautifully finished product. Amy's professionalism is truly top tier.
Thank you so much for your thoughtful feedback! We’re thrilled to hear that Amy has been so attentive, detail-oriented, and timely in addressing your website revisions. Her dedication to understanding your vision and going above and beyond is exactly what we strive for. We truly appreciate your recognition of her professionalism! If you need anything else, we’re always here to assist.
They call me EVERY SINGLE MORNING. Same caller ID different number (same area code though) at 5am and wake me up. I have asked them 37 times now to stop calling me. They have called me over 100 times in 4 months. They are a horrific company and are scam artists. How horrific to be woken up every single day! I tried blocking their number, doesn't work when they have a zillion numbers to call you from. I wish I could sue them. I really do. I think they are going to give me a mental breakdown. And as we all know people with mental issues tend to do crazy things!
Our rep, Ken Owens and all we work with at Simple are always available to make our website their priority. Whatever we need for our site; they say, "Consider it done." And they stick to those words. I'm very happy to be with Simple and continue to be for a very long time! Thank you,
Called in to add statements to my website. Bill, answer my call. He checked his email responded to my email. He got to work right away on my website adding my insurance, my bond and my license. He did a great job of getting it done as soon as possible which before other project managers would not respond to my emails or the work they said they were gonna do to my website They took forever thank you very much for doing a good work. And I have two websites with simple biz and they're doing an excellent work updating them.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the wonderful feedback! We're glad to hear that our team was able to guide you seamlessly through the process and ensure everything was set up to meet your needs. Your satisfaction with the customizations and security settings means a lot to us!