Silkletter Reviews Summary
Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 4th among Promotional Products sites.
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Service was quick and easy. I did not have the product shipped to me, but am told they are good. Shipping was also fast. Thank you
Silkletter was fast and very easy to use for my personalized purchase. I bought these wine openers as wedding favors and love the way they turned out. I would have liked to see a greater variety of colors in the opener I chose. Also, it would be beneficial for Silkletter to include a top later of bubble wrap when mailing. I say this because I used a scissors to slice through the packing tape and when doing so I accidentally scratched a few of the openers on top of the package.
Overall it was a great experience and I would come back to Silkletter again! Thanks!
Great product! Great turnaround time! Super easy to work with! Will definitely be using again in the future.
Shopping experience was great. Only complaint---a lid was broken in shipment. Shopping at Silk letter is always a pleasant experience?
Loved designing, but didn't realize it would cost that much):
I love the product; however, everytime I ordered from this company the shipping was delayed due a company data input error. This has been an inconvenience for I have incurred additional costs on my end.
I am currently awaiting a order that I had not received tracking info for until the previous day. When I checked the tracking today for an update, UPS stated that there was an address error AGAIN!
Please CORRECT THIS ISSUE for I am waiting to receive an additional shipment in 2 business days.
Great website with lots of options
The online design process was a little confusing, but overall everything worked out great and was very reasonably priced.
My original item was out of stock. Customer service worked very quickly to suggest other items and adjust my order. Extremely satisfied.
Ordering and arranging artwork was super easy! Turned out great!
The order process was quickly and easy as well as the delivery!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members