We have received a sign that didn't match our file four times now. I tried for two months to get the correct sign, which signs.com has printed for us before. Not once have I been able to work with the same representative. No one in the company responds to emails. Wrong colors on the signs. Pixelated images for the logo. They send a pic of the proof, the sign shows up and looks nothing like the proof. It seems that no one looks at the sign before dropping in the mail. They changed the colors of the logo, when I let them know, the response is, did you want a transparent sign? But I never mentioned a transparent sign, only that the letters were supposed to be white, but they were printed in blue. Again, they have printed this file in the past. This was a horrible horrible experience and we will not use signs.com again.
Easy to use website, competitive pricing and fast shipping! Will definitely use again.
Image was a bit pixelated, but for the application of posting on the side of the road, this won't be noticeable upon drive by.
I had a complicated order that I couldn't figure out on my own on the website and when I asked the customer support they answered quickly and told me exactly what to do. Then I received my sign in the next two days and it was perfect. I'm an event planner and deal with printers all the time and this was the best easiest experience I've ever had with one. I will be using them again for my sign needs.
Loved it and pretty surprised it was only 20-30 dollars for a very well done sign. Only concern is that when I ordered it to be aluminum, I thought it would be somewhat like a street sign. But when I got it it is almost like wood, or like a dry erase board. So I'm a little confused about the aluminum factor. I'm pretty sure though that it will still work for me.
A dear friend of my wife is retiring after 35 years of teaching. My wife is arranging an outdoor ceremony and wanted a banner made. Never having done this online, I google and came upon Signs.com. While they have templates that could be used or tools for designing your own, I created what my wife wanted external to Signs.com as a PDF. I uploaded it to Signs.com, selected the size (8' x 3'), options and placed the order. It arrived about a week later. I have to say, the specific colors I had selected were vibrantly replicated as was the entire complex image I uploaded. The entire banner is of excellent quality with grommets interspaced throughout all sides with a perfect hem around the border. Selecting Signs.com to produce this banner was one of the best decisions I've ever made, especially since my wife is so pleased with the outcome.
I ordered a small sign to display at parks and other locations to announce what I am doing. Signs.com sent me just what I needed, and even with postage, it was cheaper than I could find locally. Great job!
Having done business with Signs.com many times - we can appreciate the consistency of quality, customer service and technical support that the design team provides. Pricing is very competitive and the production time is lightning fast. They offer a great product for a great price and we intend to continue doing business with them for a long time...
Went above and beyond making sure it was just right. Great communication, great to work with! Loved that they sent mock up fir me to see first. I wasn't sure how to fit sign in space I had but she took the time to figure all that out for me.
The sign design is great. It arrived damaged and customer service replied almost immediately and assured me they would reprint the sign and send it out directly. I highly recommend Signs.com for quality and customer service!
I ordered signs from this company for a trade show. The signs were delivered on time, but not the hardware required to mount the signs to the floor plate. I've called the company several times. They have refused to help me and refused to send the hardware required to stand the signs up. As a result we went to a trade show with no signs. It's been weeks later and several phone calls and they still refuse to correct their mistakes. Avoid this company. Their pricing isn't better than any other sign company and their customer service is horrible.
Over the past couple weeks, I have been on the live chat with multiple different representatives.I submitted a design that got flagged for not meeting requirements and when I went back to my design, I found none of the issues that they raised. The lettering must be a minimum of 1/2" tall whereas mine are 3/4" tall. The line strokes must be a minimum of.0375" thick whereas mine are over twice as thick as their minimum requirement. When communicating this issue to a representative for over an hour, they abruptly closed the chat window without any kind of suggestion or resolution to the "issues" that they raised. The representatives' name was Ivan Khile and I am extremely disappointed with the customer service I received from him.
I needed a sign to hang next to a very muddy area that cars were getting stuck in not realizing how deep the mud was when they drove into the area to park. I went to signs.com and designed a sign in no time. The process was easy and the sign was delivered in no time.
I appreciated the fast processing. I would have given a 5 start logo but there seems to be some deficiencies on reviewing the final product for quality. There was a very noticeable white mark due to a scratch in one of the logos. It is clear that the logo was printed on top of that scratch pre-existing in the background material (see Stagewood Entertainment Foundation Logo - Left on the middle line). Either it was dismissed assuming we wouldnt notice, or the final product was not reviewed at all for quality control.
I've used several other companies online before and found this one from a search. After comparing prices and delivery details I decided to give them a try. The service was superior and the quality was excellent. So much so, that I ordered another sign from them.
I ordered a banner for my glass art business to use at shows. I needed it in time for a show I had coming up, and my banner came extremely quick! The banner is clean and crisp. The colors are true to my original design. I'm super happy with my banner and will definitely be coming back to signs.com to give them my business.
Excellent service in making a 2' x 4' metal sign with company logo and additional text for a client. I sent a copy of the logo to designer Felipe who responded immediately to my several color revision requests. Final product shipped very quickly (even during Covid-19 pandemic) and was very well packaged. I was very pleased with final sign and my client loves it! Thank you.
I will definitely use signs.com again. My first purchase/experience was great. I was able to create exactly what I wanted online and place my order. I made a mistake on my order and called customer service. They corrected it immediately, without delaying my delivery date.
Overall I'm quite pleased with the quality of the vinyl. The shipping was super quick and the packaging was top notch. I only have one small issue with a letter that's missing from one of the signs (I ordered 4) but I have no doubt that this will be taken care of.
We love the way our logo printed. The colors are bright and great quality. The only disappointment is that the decal is slightly foggy to see through at night and even though it is clear you can see that there is a sticker on the car. That's just my OCD maybe... We do plan on ordering more for our other vehicles and the ordering process is easy. Thanks again!
Overview
Signs.com has a rating of 4.2 stars from 356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Signs.com most frequently mention customer service, high quality and design team. Signs.com ranks 3rd among Signs sites.
- Visit Website
- Salt Lake City, UT, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members