My order did not arrive in time for Christmas, even though it was ordered in plenty of time. Customer Service was not helpful in that I was never able to communicate directly. I was instructed to leave a message, and was told they would get back to me within 24-72 hours. Nothing was done about my lost package until 2 days before Christmas. My package did not arrive until 4 days after Christmas. When I opened my package, I was disappointed in the quality of the product. I wish I would have ordered from a more reputable company.
I bought a couple of pairs of socks from Socky Sock a month or so ago, and they are nice enough socks. I think the elastic is already starting to loosen on one pair, but overall I like these fun socks. Today, I received another coupon in the mail for buy one get one free. I picked two more pairs, and at checkout I was told that this coupon had already been used. I guess they mean on the previous order that had entirely different coupon that they sent me. If I can't use the second coupon, then why did you mail me another one? I am going to assume from now on that all coupons I receive in the mail from them is a duplicate that I will be denied the opportunity to use, and I will toss it in the trash. Probably won't be buying anything else from them because of this.
Most of the socks are great and wonderful however one of the pairs I received the sticking makes the pattern look terrible. I message the support center about 10 days ago and still have not heard back. Very disappointing.
Ordering online was easy, and while the delivery seemed to take longer than expected, the socks did arrive earlier than the projected arrival date, so overall I'm very happy with the experience. The socks are comfy, fit well and are very cute.
2nd time ordering. I can't believe what cute socks I have, especially during chemo, Now I'm buying socks for other people too because everyone is always commenting on them. Thanks for keeping my feet upbeat traveling all the way up to my face. I just love love love your socks.
Hi Valerie, Socky sock team is happy to hear you had such a wonderful experience! We’re so glad you enjoyed our products. Thank you so much for supporting us, we really appreciate it and we are looking forward on your next purchase!
2nd time ordering. I can't believe what cute socks I have, especially during chemo, Now I'm buying socks for other people too because everyone is always commenting on them. Thanks for keeping my feet upbeat traveling all the way up to my face. I just love love love your socks.
Socky Sock's website is super easy to navigate, even on mobile! The numerous menus and search bar makes finding the perfect socks easy. Once the socks got to me, they were SUPER soft and overall high quality for a shockingly low price. I will be back again and again!
I originally saw a post on Facebook advertising the socks. Needing some stocking fillers for my kids that love cows and baseball, I chose socks to suit my kids. Then I searched the website for some socks to put in Kris Kringle Gifts. The website easy to navigate. The products are great quality and arrived quickly. I'm very happy with my purchase and would recommend the site to others.
Thank you for the 5-stars review, Vicci!
Having a Minimum length is stupid! Very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very satisfied
I received my socks within the time allotted. I was missing some and contacted Socky Socks customer service who promptly replied back and researched the problem They were super on straightening out the problem and my missing socks were sent quickly and an apology was given. I have been wearing their socks since and they are one of the best socks I have had, very comfortable. Thank you Socky Sock staff.
Good quality socks. Affordable, especially when on sale! Great for small gifts or stocking stuffers; or just getting some new foot-threads for the wife & myself. Lots of designs to select, so there's at least 1 pair you could find for that hard to buy for somebody. My only complaint is the shipping is slooooooooooow! So, order at least 3 wks before you need it. The good news is the package has always arrived!
The Socks I ordered had a detailed picture and beautiful colors. The Socks I recieved are grainy and the whole picture looks like a five year old made it. The theme is the same, the whole picture looks like a wish version of the thing I ordered, but in my eyes that is not something you should pull off.
Please look for another Sock supplier if you want the things you ordered.
Socky socks are the best socks ever and here's why. I have really sweaty feet and socks with a lot of cotton are the only things that make them not smell. The next reason the are the greatest is because I am a dancer. Constantly being on dance floors with slippery socks sucks and I don't want to have to take them off either. Socky socks are the perfect mix between grip and slippery. They slide when I need them to and the grip when I need them to. Lastly they look fantastic. The vibrant colors, fantastic designs, from A-Z they are the best socks out there. Have bought them before and will buy them again 10/10
I made contact with the 'brothers' when they started Soxy Socks several years ago and that is all that is in my drawer. Soxy Shoes grace my shoe racks and I love them all.
I ordered 12 pairs of socks and only 11 pair were shipped. I sent a screenshot of the order and said one pair was missing. Despite explaining this, Socky Sock would not send me the 1 missing pair without me pointlessly sending a picture of the 11 I received even though I wasn't disputing I received the 11 other pairs.
Even though I live in Florida and do ocassionally don't wear socks, I usually do wear socks. I almost always wear my Tampa Bay Rays, RBG (Ruth Bader Ginsberg), or Woodstock and Snoopy sneakers and I like to wear socks. You know, it helps with the amazing amount of sweating we do in Florida. Price of living in a tropical climate. Great deal this last order! Loraine
I cannot comment on the products as they have still not yet been delivered although I am looking forward to receiving them soon, I hope.
I ordered on the 22nd October and these were meant to be gifts that needed to be given on the 18th November. I thought a month would have been ample time to receive these through the mail as there was no mention of possible delays on your website as a warning. (I have received orders locally, Australia wide and globally in a timely fashion EACH time)
Now I need to purchase something else in its place so very disappointed as I do not have the time or the funds for this
My Bapcha (grandmother) got them for me to wear at my piano recital!
Because I had to wear a suit, my piano socks were the funnest clothing people could see during my solo!
They reached to resolve issue so I give more stars for customer service
I have reached out 3 times about my socks and nothing from customer support, I've called number and one rings the other is busy, I want a refund because they advertise a sock but send you something totally different look at pic and I got tie dye socks.
Although it took longer than I had initially expected, I was informed early on after I ordered that there was a delay in shipment. On the plus side, I had forgotten what I had all ordered, so it was like getting Christmas gifts from myself.
I always purchase Christmas Gifts from January to December each year so that I can get stuff on sale and have it squirreled away. These Socks are great Quality and come in so many different patterns and colors, it is a must for all the Christmas Stockings for Stuffers. Haven't been disappointed yet.
Answer: Hi Jean! The shipping fee is only $5.95 for local delivery (USA). However, if your order reached $35, shipping is on us. :)
Socky Sock has a rating of 4.2 stars from 527 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Socky Sock most frequently mention good quality, christmas gifts and fun socks. Socky Sock ranks 6th among General Apparel sites.
Hi Judy! We’re so sorry that your experience did not match your expectations. This is on us. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our current shipping time frame.