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Socky Sock

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New York
1 review
0 helpful votes
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My order did not arrive in time for Christmas, even...
January 29, 2022
Updated review

My order did not arrive in time for Christmas, even though it was ordered in plenty of time. Customer Service was not helpful in that I was never able to communicate directly. I was instructed to leave a message, and was told they would get back to me within 24-72 hours. Nothing was done about my lost package until 2 days before Christmas. My package did not arrive until 4 days after Christmas. When I opened my package, I was disappointed in the quality of the product. I wish I would have ordered from a more reputable company.

Date of experience: December 30, 2021
Sophia B. Socky Sock Rep
over a year old

Hi Judy! We’re so sorry that your experience did not match your expectations. This is on us. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our current shipping time frame.


Quick and easy
December 8, 2021
Previous review

Quick and easy

Date of experience: December 8, 2021
California
2 reviews
3 helpful votes
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I bought a couple of pairs of socks from Socky Sock a month or so ago, and they are nice enough socks. I think the elastic is already starting to loosen on one pair, but overall I like these fun socks. Today, I received another coupon in the mail for buy one get one free. I picked two more pairs, and at checkout I was told that this coupon had already been used. I guess they mean on the previous order that had entirely different coupon that they sent me. If I can't use the second coupon, then why did you mail me another one? I am going to assume from now on that all coupons I receive in the mail from them is a duplicate that I will be denied the opportunity to use, and I will toss it in the trash. Probably won't be buying anything else from them because of this.

Date of experience: March 15, 2023
Texas
1 review
0 helpful votes
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Poor customer service.
March 21, 2022

Most of the socks are great and wonderful however one of the pairs I received the sticking makes the pattern look terrible. I message the support center about 10 days ago and still have not heard back. Very disappointing.

Date of experience: February 19, 2022
Texas
1 review
0 helpful votes
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I love my cute socks
June 30, 2021

Ordering online was easy, and while the delivery seemed to take longer than expected, the socks did arrive earlier than the projected arrival date, so overall I'm very happy with the experience. The socks are comfy, fit well and are very cute.

Date of experience: June 30, 2021
Indiana
1 review
0 helpful votes
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Make your feet as happy as your face
July 17, 2021
Updated review

2nd time ordering. I can't believe what cute socks I have, especially during chemo, Now I'm buying socks for other people too because everyone is always commenting on them. Thanks for keeping my feet upbeat traveling all the way up to my face. I just love love love your socks.

Date of experience: July 17, 2021
Claire B. Socky Sock Rep
over a year old

Hi Valerie, Socky sock team is happy to hear you had such a wonderful experience! We’re so glad you enjoyed our products. Thank you so much for supporting us, we really appreciate it and we are looking forward on your next purchase!


2nd time ordering
July 10, 2021
Previous review

2nd time ordering. I can't believe what cute socks I have, especially during chemo, Now I'm buying socks for other people too because everyone is always commenting on them. Thanks for keeping my feet upbeat traveling all the way up to my face. I just love love love your socks.

Date of experience: July 10, 2021
Florida
2 reviews
0 helpful votes
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Absolutely PERFECT
May 17, 2022

Socky Sock's website is super easy to navigate, even on mobile! The numerous menus and search bar makes finding the perfect socks easy. Once the socks got to me, they were SUPER soft and overall high quality for a shockingly low price. I will be back again and again!

Date of experience: May 17, 2022
Australia
1 review
0 helpful votes
Follow Vicci K.
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I originally saw a post on Facebook advertising the socks. Needing some stocking fillers for my kids that love cows and baseball, I chose socks to suit my kids. Then I searched the website for some socks to put in Kris Kringle Gifts. The website easy to navigate. The products are great quality and arrived quickly. I'm very happy with my purchase and would recommend the site to others.

Date of experience: November 24, 2021
Sophia B. Socky Sock Rep
over a year old

Thank you for the 5-stars review, Vicci!

Vermont
1 review
0 helpful votes
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Keep up the good work
February 21, 2022

Having a Minimum length is stupid! Very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very satisfied

Date of experience: February 21, 2022
Alabama
1 review
0 helpful votes
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Socky socks
July 5, 2021

I received my socks within the time allotted. I was missing some and contacted Socky Socks customer service who promptly replied back and researched the problem They were super on straightening out the problem and my missing socks were sent quickly and an apology was given. I have been wearing their socks since and they are one of the best socks I have had, very comfortable. Thank you Socky Sock staff.

Date of experience: July 5, 2021
Indiana
1 review
0 helpful votes
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Good quality socks
June 13, 2022

Good quality socks. Affordable, especially when on sale! Great for small gifts or stocking stuffers; or just getting some new foot-threads for the wife & myself. Lots of designs to select, so there's at least 1 pair you could find for that hard to buy for somebody. My only complaint is the shipping is slooooooooooow! So, order at least 3 wks before you need it. The good news is the package has always arrived!

Date of experience: June 13, 2022
Germany
1 review
0 helpful votes
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The Socks I ordered had a detailed picture and beautiful colors. The Socks I recieved are grainy and the whole picture looks like a five year old made it. The theme is the same, the whole picture looks like a wish version of the thing I ordered, but in my eyes that is not something you should pull off.
Please look for another Sock supplier if you want the things you ordered.

Date of experience: October 20, 2021
Nevada
1 review
3 helpful votes
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I LOVE socky socks
November 1, 2022

Socky socks are the best socks ever and here's why. I have really sweaty feet and socks with a lot of cotton are the only things that make them not smell. The next reason the are the greatest is because I am a dancer. Constantly being on dance floors with slippery socks sucks and I don't want to have to take them off either. Socky socks are the perfect mix between grip and slippery. They slide when I need them to and the grip when I need them to. Lastly they look fantastic. The vibrant colors, fantastic designs, from A-Z they are the best socks out there. Have bought them before and will buy them again 10/10

Date of experience: November 1, 2022
Australia
1 review
2 helpful votes
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BEEN A CUSTOMER RIGHT FROM THE START
June 1, 2023

I made contact with the 'brothers' when they started Soxy Socks several years ago and that is all that is in my drawer. Soxy Shoes grace my shoe racks and I love them all.

Date of experience: June 1, 2023
Texas
1 review
1 helpful vote
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We Will Never Buy from Socky Sock Ever Again
January 27, 2022

I ordered 12 pairs of socks and only 11 pair were shipped. I sent a screenshot of the order and said one pair was missing. Despite explaining this, Socky Sock would not send me the 1 missing pair without me pointlessly sending a picture of the 11 I received even though I wasn't disputing I received the 11 other pairs.

Date of experience: December 28, 2021
Florida
1 review
0 helpful votes
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Warm feet in a warm climate
June 8, 2022

Even though I live in Florida and do ocassionally don't wear socks, I usually do wear socks. I almost always wear my Tampa Bay Rays, RBG (Ruth Bader Ginsberg), or Woodstock and Snoopy sneakers and I like to wear socks. You know, it helps with the amazing amount of sweating we do in Florida. Price of living in a tropical climate. Great deal this last order! Loraine

Date of experience: June 8, 2022
Australia
1 review
0 helpful votes
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Disappointing
December 13, 2021

I cannot comment on the products as they have still not yet been delivered although I am looking forward to receiving them soon, I hope.
I ordered on the 22nd October and these were meant to be gifts that needed to be given on the 18th November. I thought a month would have been ample time to receive these through the mail as there was no mention of possible delays on your website as a warning. (I have received orders locally, Australia wide and globally in a timely fashion EACH time)

Now I need to purchase something else in its place so very disappointed as I do not have the time or the funds for this

Socky Sock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 13, 2021
New York
2 reviews
5 helpful votes
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Piano socks ROCK!
June 4, 2024

My Bapcha (grandmother) got them for me to wear at my piano recital!
Because I had to wear a suit, my piano socks were the funnest clothing people could see during my solo!

Date of experience: June 4, 2024
Ohio
1 review
1 helpful vote
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They reached to resolve issue so I give more stars for customer service

I have reached out 3 times about my socks and nothing from customer support, I've called number and one rings the other is busy, I want a refund because they advertise a sock but send you something totally different look at pic and I got tie dye socks.

Date of experience: April 4, 2023
Arkansas
1 review
2 helpful votes
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Worth the wait
October 1, 2022

Although it took longer than I had initially expected, I was informed early on after I ordered that there was a delay in shipment. On the plus side, I had forgotten what I had all ordered, so it was like getting Christmas gifts from myself.

Date of experience: October 1, 2022
Florida
3 reviews
0 helpful votes
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Great Christmas Gifts!
June 27, 2022

I always purchase Christmas Gifts from January to December each year so that I can get stuff on sale and have it squirreled away. These Socks are great Quality and come in so many different patterns and colors, it is a must for all the Christmas Stockings for Stuffers. Haven't been disappointed yet.

Date of experience: June 27, 2022

Overview

Socky Sock has a rating of 4.2 stars from 527 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Socky Sock most frequently mention good quality, christmas gifts and fun socks. Socky Sock ranks 6th among General Apparel sites.

service
12
value
11
shipping
13
returns
8
quality
13

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1,871 reviews