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ShopRangeHoods.com has a rating of 1 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. ShopRangeHoods.com ranks 37th among Home Remodeling sites.
Do not do business with this sketchy company! They spin you around for weeks and weeks with emails and delays and false claims of helping you get a resolution to your problem. They claim to have dedicated program with "service after the sale" but they don't even come close. They also state they have 100% United States based customer service yet I never spoke to a person (and I spoke to a lot of agents) with English as their first language. Their strategy must be to just tire you out until you give up and it worked on me. I had a range hood that I bought from them that was poorly made and the electrical components caught on fire after 2 years of use. They insisted on incredible photo and video documentation of the problem, which I did, and yet that got me nothing in the end except an offer for 10% off my next hood. No way! What a joke of a company. I will never buy from them again. Stay away! This place is the worst.
Answer: Their prices on range hoods were really amazing but you learn the valuable lesson of you get what you pay for. Their products are junk and so is their customer service and resolution process is the worst.
Answer: They answer the phone but beyond that their customer service is rancid!