ShopILoveJewelryReviews 97

VERY UPSET.

My husband ordered a necklace for me in early December 2016.

January 2017 - still hadn't received or heard anything so we emailed them asking about the status of the necklace and they NEVER responded.

March 2017 - The necklace arrives... only to be the WRONG necklace!

So we attempted to contacted them again and after a few weeks they finally responded & apologized, saying they'd send out the correct necklace.

September 2017 - we still have NOT received the necklace!

My husband emailed them again asking for a refund because this is absolutely ridiculous and they said they don't do refunds after 30 days

Seriously? We didn't even get the necklace within 30 days! It was ordered in December 2016 and arrived in March 2017 and yet... it was the WRONG necklace.

Very disappointed.

I had read the reviews but thought I would take a chance since I liked the look of the Olive green TOTE! Looking at the picture (first mistake). It shows a bag that hangs from the shoulder covering the girl's back and her rear end. Well she must have been a size 2 child modeling the TOTE bag. It is a bag, nicely monegramed for a good price, but it is no TOTE! None of their TOTE bags are larger than 15 inches by 13 inches. Definitely my fault for not asking and of course the size was not listed. I will use it as a purse but not a TOTE for an overnight bag. Way too small. Glad I didn't really need it because shipping did take a long time. I'll buy a real TOTE bag in the size I need and take it to my own monogrammer! Like the fabric and color.
The pearl and silver mini medallion necklace was just cheap. And the price was too. I won't say to avoid, just do careful research and ask for size measurements before you buy.

shopilovejewelry.com review - Ordered 49 days ago. Item has not shipped. They take 9-10 days to respond to emails, if they respond at all. The only response I received was to say it takes up to 25 business days to ship and they will let me know they tracking number when it does. That response was received 38 business days after my order was placed. I asked for a refund and they refused. I filed a dispute with my bank and with BBB. They use a GMAIL address to communicate. All very suspicious. At the time I write this I cannot find a SINGLE review on ANY review website that has anything other than 1 star. BEWARE. These guys are a SCAM.

Ordered to items that the monograming was wrong. When finally getting through to the company 2 weeks later from receiving product, company tells me that it's not backwards and that's the way the font is to make a circle. The letter was a " D ". Nothing on website says that the font used would make your letter backwards. Company will not redo or refund me my money. Do not order anything needing monograming from them. Buyer beware! Very hard to get a hold of and they do not respond to emails. Poor customer service.

My mom ordered me a monogrammed jacket from this website for christmas on December 19. It is now January 19 and I still do not have it. I went online and on their website it says to give them 2-3 weeks extra for monogrammed items, which I have no problem doing, however now its been a month.

I sent in an email asking about my jacket's progress multiple times and no one has returned my email until today, January 19, and the email states to give them 20-25 days for the item to ship in which case I will receive a shipping notification email - WHICH I HAVE NOT RECEIVED. I'm trying to wait it out until I get my jacket, but so far, I have deiced, I will never purchase from them again.