ShopILoveJewelryReviews 97

I order a monogram Chloe duck boots on 10/7/2018 and I still have not received them. I have already paid for them 2 months ago. I have sent e-mails and you get a form letter stating they are looking into it and I should see movement shortly. I called the *******433 number and spoke to a Kaylee and she said the same thing the form letter said This is unacceptable and I would NEVER buy anything from your company again this product is still on your web site for purchase. I am going to make a report with the BBB if I don't not receive these boots. I have lost all patience with this company. Rosemarie C

I have been trying to get in contact with I LOVE JEWELRY for the past 45 days and I cannot reach anyone by email or by phone. I keep receiving an automated response that I will receive status in a couple of days and hear nothing. This company should be taken to court. They are stealing peoples money! While they post videos with their Louis Vuitton purses, we as consumers receive nothing! This is the most unorganized company I have ever dealt with! I will never order anything again!

I purchased $100 worth of items from this shop. Unfortunately my package was delivered weeks after the arrival date I was provided. By then I had moved to a different address. Not only does the post office have my forwarding address, but I also informed the Costumer Service rep that my address has changed. Here I am 2-3 months later and still haven't received my purchased items. I asked for a refund but was denied. Complete waste of money. This is not good customer service to say the least. This company is unorganized and untrustworthy.

I have bought 20 purchases from this company and never had a issue, till now i ordered monogrammed boots on aug 16 2018 and its 10/23 and i still have not got them, i have called and emailed and i even talk to someone saying they would expedite them asap and nothing, now i get auto answered emails and no one will answer my calls. Its been over 2 months and no product and no money back... i had no issues till now, never again will i order from them

BUYER BEWARE
If you order anything customized, they will put your LAST initial in the MIDDLE spot and make it look stupid. Hence LAST initial should be in LAST spot.
My initials are CJB but for whatever screwed up and irrational reason they put CBJ!
They will not refund or return! Very ticked off and HIGHLY unsatisfied. I will no longer be a returning customer. No wonder there is NO place at all to leave reviews.
Why they would do it that way is BEYOND me.

I ordered a crossbody purse that looks beautiful in the picture. That was 12/9/17. My money was taken out 12/11/17. I received an email with a USPS tracking link 12/28/17 saying my purse was mailed. When you clicked the link it said a label was being made. It still says that today. You cant leave a message for the number youre told to call for CS & no one ever answers, not even weekdays during normal business hours. All emails Ive sent have been ignored. Feels like a scam to me.

BUYER BEWARE. This could be a scam. I ordered boots in the first week of September, got an auto-reply e-mail from a "gmail" account indicating they received my order and it may take up to 8-10 weeks to process. It's now mid-December and I have received nothing! All of my e-mails asking for an update have been unanswered. Their "customer service" phone number is nothing more than an answering machine that rings thru and says "no one is available to take your call," then hangs up. No option to leave a message, and no actual person to resolve your inquiries or issues.