I ordered Kitchen combo set & they will take order after 10 days customer care will call us & told that due to unavailability of stock. So why you taking order if product is not available. Very disappointed. Never purchase. Fake discount offer.
I ordered denim pants combo of very inferior quality, in place of buttons and pockets, there are prints, leggings look like thin stockings, size also not what we ordered, customer care person responded rudely when asked for refund, really bad on part of them
Worst online company, harnessing customers for their refunds. Pathetic customer service, you need to be very patience if u want to connect with them as your call will connect after no of calls n than it will put on hold for more than 15 minute so that customer will automatically disconnect call
I have ordered a Lotus white glow Skin care kit vide order no *******899 dt 29. 04. 18 but it is very regretted that firm has not delivered the Lip shed which is one of Free Item along with Kit, and also not properly respond on complain
One of the devilry boy asked my ATM Details when i deny him to give the details he abused me. When i called to customer care they put me on hold only.
I would suggest to all Please do not purchase anything from this fake site.
We ordered a 5 pc Bella Casa bed sheet set in June. To our surprise we received a different print from what we ordered. There were number of calls made to the customer to have the exchange done, but to no avail. I have made about 15 calls till today.
The customer care executive today i spoke put me on hold for 15 mins and I finally had to disconnect the call.
One of the most pathetic unprofessional online site.
I bought kurtis they delivered it within 2 days but the material is so poor and then they said that the material quality related issue products will not be taken back. After so lon of not picking up the phone calls they finally agreed of getting their product back but its been 18 days they have not picked up the kurtis. Never buy anything from this site you ll get the worst quality.
I was ordered something and i got another think. When i called to the customer care they told me that due to server issue we cannot help you. Last three days i am calling them and they telling me same that Still server issue is continuing.
I purchased copper bottle with 2 glasses. However the finishing of the product was not good, so i returned the order in lieu of that i received the coupon code but i am enable to redeem the same as all the customer care number and email are not working. Kindly advise how do i redeem the coupon.
Preeti
Product color is different even they did not check products of the customers as per order of the Invoice. Order is mentioned in the Invoice correct but received order color is different. Very Bad service...
If this site had the option of rating 0 I would have rated Star cj 0.
When I orderd a product they gave *******7008 for answering any queries.
After the product arrived I did not like the quality and so wanted to return it so I called on the above mentioned number but they did not connect even after trying many times.
And when you somehow connect to them and tell to return they make excuses.
Firstly they give number which doesn't connect and when you somehow connect through another number they make excuses of policies.
They are trying to dupe customers by giving wrong numbers.
I ordered product from shop CJ it was going to be delivered on the given date but due to I was not available I rescheduled the delivery date but it was not delivered to me at all apart from this I was continuously taking the update of the delivery status and given complaint also about it but no response. Bad service I do not like to give 1 star also.
I had ordered a shirt combo, it around 2 weeks i havent received my order. I had callled 4 times, every time I am assured I would be getting my product. They even doesnt connect calls to Managers or senior person. Very bad service. This would be my last order, I would never order again.
Hi Ranjit,
This is really annoying and worst experience with shop CJ for product that your team is a inferior quality, from the day one and when I requested to refund us then urs customer care guide to call on technical support of that brand, why so.
When the product is inferior from the day one and we Complaint on customer care within 48hrs then why refund is not initiating.
And customer care response is pathetic and Mis behave is so much and call disconnect and block my mobile no by urs senior escalation.
This is the services u people are giving.
Hats off.
I have ordered jewellery from Shop cj. They took 7-10 days for delivery, but the product was very poor in quality. Stones were missing. I requested to return it but their customer care guy said they can't take it but exchange it. I said ok exchange it but again I got the defective product and again asked them to take it back and return my money. Its been more than 13 day, no one has come to pick up. They lost all my trust. Very unprofessional behaviour. I wish i could have see their negative review before I ordered.
Ive purchased a super washing machine on april 16th, It was delivered on 20th of April. When I opened the package, the whole box was already in a bad shape. When I opened the box, the motor was already broken. I immediately called the customer care and they promised me that they would refund or replace the piece in the next 48 hours. In case for any further queries, they messaged me a contact number(which I tried and was always switched off from day1). I waited for 10 days, 15 days, 20 days, called over 100 times and nobody answered my $#*!ing calls. This is the worst website ever, and the service is all dupe. The products that they show on tv are not the ones you would get, BULLLL$#*!TTTTT shopcj. I hope the head of the so called shopcj would read this comment
Never do shopping on this site. Last month I bought two pants. They sent me wrong size. After so many complaints they took back the product. After that they never gave me right size and not even returned funds.so I got very bad experience. I shall never shop here.
Worst shopping site as they are not sending all products as shown. In my biotech kit in gold facial kit one pouch is missing and not even ready to change it
I don't understand which type of policy is this? If customer doesn't want d exchange product then will d company not give back d customer's money. What bull$#*! process does SHOP CJ follow.
No company has any right to block customer's money. If customer is not satisfy with d product and wants to return back d product then customer has complete right to get their hard earned
I ordered a pack of 5 kurta from shop cj. However, one of the kurta had literal colour paints which is used for drawing on it. The floral pattern was fully painted with it and when I washed them, it all started to get removed. When I complained, at first they ignored then said that they couldn't replace it. I mean so low graded products and services that one can't describe. They don't even know how to treat customers. I had a really bad experience and this happened not only once but thrice.
Overview
ShopCJ has a rating of 1 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ShopCJ most frequently mention and customer care. ShopCJ ranks 596th among Marketplace sites.
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- Mumbai, MH, India
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members