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I was very impressed when there was a discrepancy recently with my order. Their answer was prompt and a solution was offered. Boomstreet is a company you can trust to keep your interest at heart. Deborah

Completely blocks out the light without making my face sweat. The cheap flimsy ones that I've had in the past made my face sweat underneath and then my mascara runs so I wake up a mess. This one is a little bulky, though, so rolling over can move it around on the face a little.

Mary did all she could keeping me informed when I received the wrong item and late for Christmas. Although she could not get me the item I actually ordered when the subcontracted company sent me a substitute, her continued effort puts her well above most customer service reps. The situation was bad but her attention to service was excellent.

I purchased something for Christmas, not knowing it could take until after Jan 01 to receive.
I contacted customer service and she processed my refund immediately.
I was so afraid I would have to wait and return items when I received them.
I am very happy with the immediate service I received.
I would use Boomstreet again to purchase something, when I don't have a deadline.

Thank you Mary for your fast and efficient customer service. I was really upset that my credit was not showing on my account, Mary was able to resolve it almost immediately.
Thanks again
Sincerely
Farida

I purchased an item for my husband's birthday and when he opened it it was defective. I contacted Boomstreet and was told you can only return terms within 48 hours of receipt. Horrible policy! How can you buy a gift for someone with that type of a policy? Beware!

My wife order for my son at Christmas & we received what we ordered. Then ordered in April for our son's birthday in May & are yet to receive his gift. It's now end of May & his birthday was beginning of May. Very dissatisfied since our son has not got a birthday gift yet. Please send out merchandise that people pay hard earned cash for!

I expected having to do some resizing when they arrived but the larger one fit into the oven perfectly. They even arrived way sooner than was expected or promised. This is always a good thing, to have something waiting for you when you least expect it.

I ordered a ring for my niece as a late holiday present. Once we determine what her ring size might be I was able to easily purchased the ring and the delivery was much quicker than I thought it would be. She loves the ring and is very happy it came so quickly.

BoomStreet customer service: all the emails bounce back. The toll free line is perpetually busy, and i have to have a user id and password to enter their website with no possibility for password or username recovery. What a crock.

So the product i never received is never to be received? Off i go to the better business bureau.

I have ordered from this site several times without issue. I finally had an issue with one of my last orders and the customer service department worked with me to have the item I didn't receive re-shipped! I will order from them again!

The case arrived super fast. I had similar case from ncrowd, came with power cord. I used that case I'm sure for more than a year. This one replaced that one, cuz the grips fell apart and the cord was very difficult to recharge my iPad, it was so time to let that one go! This one is well made 'n pretty pattern. I expect i will use it for very long time. You will not be disappointed.

I would rate this sleeping mask 5 stars except the first time I put it on the nosepiece came loose! Other than that, it works really well and is great for keeping light out of my eyes while I sleep once I re-attached the nosepiece.

Yeah, this company used to be ncrowd, and then they changed their name, kept everyone's ncrowd money, and didn't deliver. I lost $50 to these slimeballs. Notice that Boomstreet still tries to use ncrowd's Better Business Bureau rating to promote their site, yet they claim not to be ncrowd anymore. Based on my experience, they are dishonest and are horrible to deal with.

They authorized my return, so I paid to have the product returned, and then they never credited me back my money. They said that they changed names from NCrowd to BoomStreet, and we're not given information about previous purchases. That is a n outright lie, since a customer service rep named Mary, is the same one who told me to send back the merchandise, and is the same one telling me she can't help me.

I placed an order for (2) Samsung earbuds on 4/12/16 and never received the product. The phone number was unresponsive and website did not work to track order. I just disputed the charge with my credit card company today. Do not use this company!