Unfortunately no stars isn't a option. I had been waiting for my product since September upon contacting in October this company was promised a refund, yet to receive it's now November. I will never trust this company again
My bank account got hacked and the biggest purchase made was at Boomstreet.com. I imagine that they are in on stealing identities and scamming innocent folks. NEVER BUY ANYTHING FROM THEM and watch your bank statements/online accounts for this vendor showing up. It will be a good indication that your bank account has been hacked into.
Placed an order 5 weeks before Christmas as they stated it will take 2-4 weeks to receive delivery. Christmas came and went without delivery and the tracking number sent by the company did not work. I finally reached out to them and it took several emails(no phone support) before they finally admitted it was never sent. They graciously offered to give me a store credit. NOT! I had to threaten them before they finally agreed to credit my card back.
Either shady or incompetent but I will never shop from here again.
Piece of Crap. Does not work as advertised. No way to change DATE displayed on viewing screen cause there is no way to make selections when in the menu: can only go up/down the listing with no way of selecting an item to make changes. Only other option is 'mode', and all that does is take you out of the menu?
Item took videos while charging in house, but would not take videos when hooked up (correctly) in car while driving. Shows presentation as if it was taking videos, without doing so. Now, hooked up to my computer, it is actually discharging the battery?
Unfortunately like others I have not received my order, site has been down for a month now, had to contact my bank to investigate and refund my money. At this point consider your order a loss, I seriously doubt the site will ever be working again.
My review about Boom Street is disappointment they did not reach out to the customers that
They are no longer in business and the site would be taken down and they would refund all
Moneys to the customers this are very dishonest. I order to items never received them months ago.
I don't think they charge me for the items. Yasmin
The delivery was much faster than expected. Unfortunately, the necklace arrived broken. One of the crystals dangled off the necklace unlike the others that were properly affixed to the chain. Overall, beautiful necklace and would of given 5 stars in my rating. Waiting to hear back back from company as to a replacement in time for Christmas as it was purchased as a gift.
The delivered product matched the description and pictures perfectly. The price was great. The real test will come after Thanksgiving when I am putting up so many lights that I bought because they were such a good deal. Some may make it into an early gift.
Online shopping at its easiest, at great discount prices. Products are good quality and a nice variety of items to choose from. I look forward to my daily emails to see what may be available that day!
I ordered something I didn't receive. I emailed your customer service; within one day Mary had reached out to the vendor and discovered the item was no longer available and issue a full credit to my account for future use. Wonderful experience, very fast resolution, thank you.
Usually my experiences with customer service representatives have not been the greatest. My experience this time, with receiving an incorrect item in my order was actually good! You can't really say that often when you are dealing with the 'complaint department.' Mary was great to work with! She was very prompt with her responses and they were anything but the generic automated responses I was used to getting. Even with few words, she made me feel my 'complaint' was valid and not at all a burden on her.
Good low prices but sometimes you can find lower prices on amazon for products. As for services sometimes a company will no longer accept a paid voucher for there services. If you contact Boomstreet they may give you a credit. However, you can never use there special discount codes with credits. Not really a good way to keep a customer happy. Boomstreet is the conglomerate of the failed half off depot and ncrowd.
I ordered marino wool boot socks which I love to wear around the house in the winter. They arrived within a week and were soft and warm as advertised. The tops are a little too tight, but look as pictured on the website. The price was very nice, too. It is very difficult to find real marino wool socks (even a blend such as this one) at anything near reasonable, so I was very pleased with these.
Boomstreet bought out nCrowd, which was a very sketchy company. They sold certificates for businesses that would not honor them or were out of business, then would not refund your money. Even after I notified them that the company I had a certificate for was out of business, then continued to list them for sale on their website for weeks. They promised credits for the unusable certificates, but then disappeared and reappeared as Boomstreet. Boomstreet won't honor the nCrowd credits, so your money is just gone. I recommend you avoid Boomstreet and stick with the known good companies such as Groupon, where any problem is remedied quickly.
I had been trying to purchase goods and services on nCrowd's website for about two years. But the goods and services hardly ever were delivered.
Thus i accumulated in store credit of almost $149 with nCrowd for these undelivered goods and services. Suddenly about a month ago, they changed to BoomStreet, and boom, all my in store credits vanished into thin air. A guy called Luke sent me an e mail that nCrowd is no longer operational and that Boomstreet bought the rights to NCrowd e mail database and so my credits are gone. Just like that.
BoomStreet is lying. The company merely changed its name from Ncrowd to BoomStreet so as to defraud all its prior customers of their money, in store credits etc. BoomStreet is the same NCrowd chameleon in a new skin.
Stay far away from this company if you don't want to lose your money. Boomstreet is a fly by night scam operation run by scam artists. All their reviews on this site are fake.
Like most people today, I do most of my shopping online. I've ordered over 20 items so far from BoomStreet and I've been satisfied with all of them. Some of the electronics are cheap China knock-offs so be aware. But their customer service and delivery are prompt and their prices simply can NOT be beat.
I often give my wife a heart-shaped necklace for Valentine's Day (which is also our anniversary). And the one I just bought from BoomStreet is elegant without being too flashy. Also, it doesn't break the bank-- it was a great value (but I don't have to tell my wife that). Thank you.
I made an order for $29 on Boomstreet over 3 months ago, for a while they said I'd be contacted when order is being processed, now they don't even reply.
An order I returned to Boomstreet last December was never credited to my account and I lost the Post office tracking number. A customer service rep from this company did not let that stop her from helping me. She contacted the sending manufacturer to see if the item was returned. After verifying the return was received she credited my account. Most companies would not have dealt with this problem without a tracking #. Very satisfied with the service I received.
I contacted Boomstreet about a voucher for a restaurant that unexpectedly closed for construction, and they quickly corrected the issue by granting me credit to use for a different deal. Thanks so much!
Overview
Shop.us has a rating of 3.4 stars from 230 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shop.us most frequently mention customer service, boom street and timely manner. Shop.us ranks 251st among Daily Deals sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members