I bought a bluetooth headset. It was 19.00 and is great. So I ordered two more, one as a back up and one for my wife at 19.00 each. I has to ask where the order was after SEVERAL weeks. I finally received one of them... still looking for and asking for the second one nor response at all... These people are thieves and dishonest. I want the headset or at the least 19.00 back. NEVER BUY FROM THEM... check Amazon or Ebay first. You might pay a little more but thay take care of their customers.