SHOP.CA

Why the many negative reviews, each shopping experience is different. Mine with this store turn out to be quite well.

I bought a food processor and I didn't want it after I looked at it. I wanted the more up to date one. I called them and I can't remember whether I printed out the return postage or it was in the box. But anyways I returned it no problem and no expense to me. I am not the one that buys expensive items to look at and send them back but I do make a mistakes every so often and it is nice to know it won't cost me anything. I find some of their products are higher and some are lower. You have to be a smart shopper and I do find good deals here too. It's one of my go to shop places on the net :)

I have had a great experience with shop.ca got all my stuff quickly and on time and everything seems to be working Great!

I ordered a camera which was an amazing deal. Although they over sold the product, they were extremely accommodating. They purchased another Camera to send to me even though it was a different colour. They also upgraded the memory card and gave me a 25 dollar credit for the inconvenience. I was amazed with their customer service. I will definitely purchase from there again

Love the site. Order was easy to track and arrived as scheduled! My only complaint is with the product. I ordered a 5 panel set of pictures that proved to be the most frustrating things to hang. The teeth on mounting bracket were so closely spaced that even a small nail would not fit in between. When the next panel was hung, we could not get it to line up by the space between each. If we got the spacing right, the branches wouldn't line up from panel to panel. We ended up removing all the picture hangers and just hung each on a nail by the wooden framing that the canvas was attached to. We just received some other pictures today and checked out the picture hanging brackets on them and they are just fine.

I had been hesitant to use this site, although was very encouraged when it was associated with air miles and ebates.ca - using these sites with shop.ca can greatly benefit the customer. So I went ahead and ordered the HP Envy 23 Recline noting that it would leave the warehouse within three days. Plus with other discounts and coupons, I got an amazing deal. There was some confusion when I checked and it read that it hadn't even begun to be processed after three days. I called to confirm the status and because there had been some concern due to thefts from our local post boxes, they said they had been delayed until I personally confirmed such a large order. Apparently, I had missed the phone call and when I called back four times, I didn't want to leave a message only to have them call back at their convenience - not mine. They really, really need to get rid of that darn thing and have a human answer when we call in. I would rather sit for 15 minutes on hold while drinking a coffee than to have them call back when I am in the middle of something - which I was and I wasn't as pleasant as I should have been. Once we realized that it was just miscommunication, they made up for the time delay and shipped it overnight. I couldn't have been happier. They are a relatively new company that will have its burps and hiccups, but they are truly trying to be the best they can be. BUT GET MORE PEOPLE TO WORK THE PHONE! I earned more bonus discounts, plus using ebates, you can get further discounts. Plus you can earn discounts on their facebook site plus other other couponing sites as well. I will be ordering from them again. I admit, when I checked for complaints and seen this site, my stomach sank, thinking I was so stupid for ordering from them with as many recent complaints seen here. There was some bumps on my first order, but they more than made up for it. And love my new computer, too. I will use shop.ca again.