Here's what consumers have asked with answers from SHOP.CA staff and previous consumers.
Hey Lindsay, if your item happens to be damaged during shipment please let us know right away and we will absolutely work with our merchant to ensure that a replacement is sent out to you!
Hey Amanda, you can definitely use your PayPal account for purchases on SHOP.CA!
Hi Sean, You will notice that we are responding to all comments and have now, finally, resumed normal services. Our email response times are within 24 hours and all items are being delivered ina timely manner. The cash back programs are running along with other affiliates and aeroplan deals. As you can imagine, ever since the bankruptcy news, getting stability back was our biggest concern. We are working very hard to win back our customers and vendors because we understand that the faith had dropped. But we want to continue the good work that was being done before. You can also see from our products that we are reasonably priced. Our motto is not to be the cheapest, but to be the most reliable. And we are working towards that. Hope this helps restoring some faith. Regards