Shoes For Crews

I had ordered these shoes accidentally when I was looking for slip-resistant shoes for my job, and so not even an hour after I had placed the order, I called the company to cancel my order, and they said they couldn't cancel it. The website said nothing about no cancellations, and so I ended up getting the shoes in the mail anyways. They didn't let me return the shoes even though I never even opened the box, and I never got a refund. This is a terrible company, and each time I called their customer service, you could tell they didn't care about the inconvenience to me or the fact that I just lost 80 dollars to shoes I didn't even want.

I called to ask to return unused shoes 10 days outside of the company's normal return period. I explained tow them that my father-in-law had just passed away from COVID-19 after being in the hospital for two weeks, so returning a pair of shoes wasn't on the top of my to do list. I was told that there were no exceptions and that the shoes could not be returned.

This company has no compassion or care for anyone. I would go out of my way to avoid doing business with this company.

Terrible company. Terrible culture. Sad that this is a US company!

I ordered my shoes and they were the wrong ones. So I had to send those back I kept calling to figure out when they would be delivered since it has been 3 months. They didn't have anything in the system on sending me my shoes everytime I called, then finally they sent them out 4 months later! And it's the wrong size! So I told them I'm done I just want my money back. They told me no that it's past the warranty time to do that! Hahah do they took 4 months to get my shoes to me and tell me I can't have my money back cuz the warranty is over that they did. And I still don't even have the correct size!

Firstly, I did not get return form. I called to shoesforcrews. One of the employee sent me return label as I called them for return form or exchange form. I told him in detail that my shoes are very tight. I again called them. I told them i need return form. Then Tracy said write on the paper What do you want. Then I wrote on the paper clearly that I need no. 6.5 shoes instead of 6. They again sent me no. 6 shoes. I got after 2 months approximately. I ordered first time shoes in july. Today, I again called that I got wrong shoes. Then one of the employee said that we need to go through same process again. Seriously, I am very sad with such kind of service. I have wasted my money.
Hope you guys care for your next customers.

Thanks
Harmanjot Dhaliwal

I ordered work shoes and set them aside and I forgot you only had 30 days to send them back, but I thought you could send them back or exchange them, if they weren't worn and I would have to pay the shipping. Ok my bad, now I'm stuck with shoes that I can't wear.

Two pairs have made me fall and hurt myself. One pair at work and another walking in my neighborhood. The soles became loose and tripped me while walking

I ordered a pair of shoes off their website which ive done many times before it has been 15 years and I stand with their safety grip. The shoe i ordered stated to order the shoe 1/2 size SMALLER than your normal size. Well they dont carry 10 1/2 so i ordered my normal size and thought it was just be slightly too big but Thats not the case they are a 1/2 too small. I would of never ordered them if I knew this but because I didnt know i got a pair of shoes too small and dont care for my other options to chose from so i have to pay a restocking fee and lose my shipping money if I get a refund. If their website would have had the correct information I would of never ordered any shoes but now I have to pay for THEIR mistake and false info on their website.

Bought 2 day shipping, didn't arrive. When it finally 'arrived' it was in another city out for delievery. Already frustrated I called them and canceled the order and wanted a refund. They told me the refund would take 3-5 days. Whatever. I finally get an email saying that paypal declined the refund? Didn't even pay through paypal as I don't own a paypal account. They said they are going to send a paper check which would take 3-4 weeks. I called them and they are insisting that I used paypal when I didnt. I checked out on their website with my credit card.

The customer service is the WORST to deal with. They all seem like they have no clue what is going on. I was transfered through atleast 5 personnell before they finalyl told me basically yea sucks

I received my shoes in a beat up box that looked like a homeless person used the box to put their trash in!

I bought some shoes from them and II got charged twice they said that 1 is just ahold But I cannot use the money in my account and my account and my account will be credited that amount in 5 to 8 business days I have bought a lot of shoes from them and this has never happened before