Shoedazzle has a rating of 3.6 stars from 8,185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Well I did not get my boots on time it was about a week later because my apt # wasn't wasn't on there but I got them & love them
Very good service nothing to complain.
I have being a member a very long time.
Very easy to place order and shoes are very comfortable
All the shoes are too narrow and I will never be ordering from here again
Very good company to deal with merchandise 9 to 99% on time
My shoes came really fast, there are so cute. I can't wait to try them out.
Easy to purchase, exchange and return if necessary
They fit true to size
They are comfortable
I love them
Super cute sandals. Perfect for dress season
Great buy
They are too expensive and not the styles I am use to buying from Shoedazzle. Very disappointed.
I'm dissatisfied with Shoedazzle because I forgot to Skip A Month and they took out $49.00. But when I ordered a pair of heels and they did not match my dress I returned them. But I did not get my $49.00 back as credit to my account. I am very dissatisfied. I have been a customer with Shoedazzle for years.
Thanks, Carolyn Jackson
I used to purchase all kinds of shoes left and right and the price was usually the biggest motivator. I always loved the way they fit as well. Pleasantly surprised. As far as my last order … It was the complete opposite. Not one out of the three pairs of shoes fit right. I ordered them in a size up and they all were so small I couldn't believe it. There's no way someone who was two sizes down from me could have even worn them. They were so cheaply made. I couldn't even stand to look at them. Definitely disappointed for sure. I do not know if I even want to shop with the place anymore. I can understand one pair, but not all three.Also the amount of late that they were was unreal.
I bought these shoes two weeks ago and wore them for the first time today and the heel came off.
Needed 2 boots so I placed the order online and cannot wait to receive my order.
I buy all my boots at Shoedazzle and once in awhile I get them for gifts
Sizing is very inconsistent on clothing. If you wear small get medium or large, but then it may be too big. Overall, not bad
Some items are good quality. Good deals too, sometimes
I've ordered plenty of times from Shoe Dazzle on a continuous monthly basis and never had any issue. I was so thrilled about my order because I finally was going to get the perfect fit and design that I had wanted. Some items were not in stock but when I initially placed the order, everything showed up that it was indeed in stock and ready to be delivered once I would place the order, AFTER I placed the order, I did get an email confirmation after I had paid and the order had been placed. So I figured that once the item became available it would just ship like normal. Especially because most of the other items I ordered were indeed in stock and ready to go. I was ecstatic about my upcoming order. You see, I have an upcoming ladies conference to attend that I planned to wear in what was contained in my order and some of the items, I had waited for, for months just so it would show up as being available on the order screen. It was a very large order; 14 items in all.
Well, lo and behold, I had order paid got my email confirmation and everything looked normal so it was just a waiting game of when I would receive my order. I even got to order confirmation when my order has been shipped, a few days after I received an order confirmation of just placing the order.
Well, I was getting the email updates from SHOE DAZZLE so I can track my order. I thought everything was going normal.
Once once the order said that it left the. Warehouse and it was on its way, I thought everything was cool and good, however my order never came to my address.
FedEx who ShoeDazzle uses to deliver, changed the shipping label and ended up sending it to my old address that I left at 6 years ago! I seen the label on the box was labeled: re label. It was a big ordeal to right the wrong!
God worked everything out, and I did literally pray for it, but God is the one who worked this out. Imagine if I didn't pray? My order would have been lost and I would have been out the money.
Love as always.need more colors and trend style. Better if its more trendy and more colors
I love them. They are more than I expected. The color is just right.
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.