Shoedazzle has a rating of 3.6 stars from 8,185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Love the quality, prices, and design! 🤩 The VIP membership makes me feel like a queen! 👑 The good treatment is amazing! 🥰 Love it, I'm in love!
I've been a customer since 2009. Love all my shoes. True to size. Wide variety, and shipping comes fast.
I love shopping on Shoedazzle.com, I get amazing deals and some at super low prices! And they have all the styles to match everybody's taste,so many different ones to choose from.
I ordered shoes and received them fairly quickly, within 4 days, on my first purchase. However, I needed to exchange them for a smaller size and sent the shoes back. After 3 weeks with no updates, I reached out to the company, and they claimed to be "looking" for my return. Miraculously, they found it, but it then took another 2 weeks for them to ship out the new pair. Throughout this process, I made it clear that I needed the shoes by a specific date, but they continued to give me the runaround about losing the items and delayed shipping. I even asked for the shoes not to be sent out, but they said they couldn't do that because there was already a shipping label on them, yet when I inquired, they had told me the shoes hadn't been shipped. It was incredibly confusing, and the customer service team didn't seem to know what they were doing. Overall, it wasn't worth the headache to save on shoes. Go to Macy's!
My shoes never came. My money was refunded. I really wanted those shoes but so much time had passed I just gave up.
I have never had an issue with any pair of shoes that I have brought. I refer Shoe Dazzle to everyone. Sizes are accurate. Also the styles are great.
Shoe dazzle has a great selection of shoes & purses that I love to look at. I have purchased lots of shoes and a few purses, and I love them all!
I always love my shoes and both of my daughters love the shoes that I get them as well.
Very satisfied,. It took me a while to pick the ones I wanted, such a selection to pick from at such a reasonable price.
I've been buying ALL my footwear from Shoedazzle for over 10 years.
That says it all!
Replaced my missing order after I contacted them letting them know I never received it and the replacement arrived promptly
Shoedazzle is fun some of the stuff is way too expensive though so it's nice to get stuff on clearance
Love the color of my sweater suit. I have been ordering from Shoe Dazzle for years. Very satisfied with their clothing, shoes and everything else.
They take money / cash dollars then sell shoes below that value. I feel a class action suit happening
They charge you 49.99 a month for membership and you can't use your monthly credit for sal price values. Seems like a class action lawsuit should be stated as these are cash dollars taken from your account but can't be applied as such
Loved every item, especially my purse. Delivery time could have been better, but was worth the wait.
There products are good quality and always up to style, delivered quickly, never damaged 💔
I was very happy with my selections. Again, I REALLY wish they would offer the choice of smaller heels on stiletto products.
My order was placed February 16th. Today is March 4th and I still have not received my order. Very disappointed!
I am glad that I was able to get the item that I needed to give as a gift. It was greatly appreciated and fits perfectly.
The item came as promised and was a perfect gift. The item fits well with no room for any disputes.
I was very pleased with my purchase. I ordered two pairs of shoes was liked the quality and fit of them of them.
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.