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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I ordered 3 pairs of size 7 1/2 shoes.
One pair was too big...
One pair was too small...
One pair was just right!
Been trying to cancel Can't cancel cuz only foreign people answer calls and to much background noise and shoes fall apart within months
So far I've loved almost every one of my purchases and they've been great. I feel like the material could always be better and that they could strive to be that.
Hello Alexis,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
XO,
Ivy
Excellent... I am not a shopper at all! My daughter has me hooked on shoe dazzle and I'm very excited she shared the online venue with me!
Hello LaCari,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!
XO,
Ivy
Extremely happy with my purchase. Fits perfect and looks amazing and what a fabulous price! I tell all my friends about Shoe Dazzle and the awesome deals
Hello Melinda,
We appreciate your feedback! We always strive to provide the best service for members like you! Keep slayin' in your DAZZLING items!
XO,
Ivy
The quality of the material of the shoe is not what it used to be.
The last 4 pairs of shoes have been constructed with materials that are not long lasting as the shoes I bought in 2017. The quality of the shoe does not warrant the cost. I will only order what is on sale or 1/2 price because that is all it is worth.
Hello Glenda,
We’re sorry to hear about your recent experience with Shoedazzle and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Ivy
Very good service and the young lady was very polite and professional and she resolved the issue because I had not received my order because it was sent to the wrong apartment number I want to thank her so much for resolving the issue
Hello Anna,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!
XO,
Ivy
I strongly dislike that I cannot spend credits (my money, already paid. Should act as a bank) on sale items at the discounted price. I am also frustrated at how often stuff I might buy is sold out in my size.
Hello Kasey,
We apologize for any inconvenience and will use your feedback to improve our products and services. We strive for 100% satisfaction, so a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
Vieve Toe Loop sandal and Aerin Buckled flat fit and quality were really poor. I am really disappointed with these items.
Hello Georgia,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
They have a lovely Shoe selection, fits great. My shoes arrived on time and I got lots of compliments
Hello Essienawan,
Thank you for the opportunity to serve you. Truly, it is our pleasure. Glad we were able to help you find the perfect outfit! Rest assured that we will continue providing unique and new styles for members like you.
XO,
Ivy
I've been a member of Shoedazzle for years now. I love it because the quality of the shoes are great and the prices are affordable. The shoes last me a long time!
Hello Anna,
Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!
XO,
Ivy
Some harder to wear to wear size wise as in width of shoe overall I have been satisfied. Delivery is always good in timing
Hello Deborah,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
The shoes don't fit at all, they always come late or they don't come at all. Customer service is attentive but I rather good service and products to begin with.
Hello Ophelia,
We count on our members to bring situations like this to our attention, so thank you. Here at Shoedazzle, we want all our members to have only the best experiences, and we regret having fallen short. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
Comfy, no foot pain, easy to walk in and look damn good! They fit with all different looks and styles
Hello Alexandra,
Wow! Thank you for the feedback! At Shoedazzle, our mission is to provide our members with only the nicest, highest quality items. Our number one priority is the satisfaction of our members.
XO,
Ivy
Easy order and return process. Customer service reps are courteous, knowledgeable and very helpful. Received my order quickly.
Hello Dawn,
Thank you for your positive feedback! That's a great encouragement for us! Hope to hear more from you in the future!
XO,
Ivy
I love everything that I have purchased from Shoedazzle and will continue to buy from them. I have shown family and friends my purchase6 and the like my choices of what I got.
Hello Helen,
Wow! Thanks for the great feedback! We could not make it without your support and loyalty. Every day we are looking forward to serving you.
XO,
Ivy
The shoes were beautiful online. When I got them they were very ill fitting. I had to return both pair
Hello Melinda,
We understand how you feel, we’re very sorry. We’re going to take care of this for you right now. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
The customer care people are excellent, when I had problem with my order, they solved the problem in a minute and the way they talked to me was excellent
Hello Fatima,
Shoedazzle is always happy to serve you! If you have any comments and suggestions regarding our services and products, please feel free to share it with us. We value our members and so as your opinions. Thank you, dear member! Hope you enjoy your day with us!
XO,
Ivy
I have not looked at, thought about, even worn the shoes I ordered from ShoeDazzle in two years, when I was pregnant with my son. And TODAY a 39.95 charge shows up on my Amex?! A charge showed up on my card in October 2017. I called and canceled my suppose to already be canceled membership again back then in October and now again today! I have all of it documented. I will be contacting the BBB
Hello Jessica,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,
Ivy
Stay away from ShoeDazzle! Their checkout system will trick you into a "membership" without your knowledge and consent. You will end up paying monthly subscription $39.95 for YEARS without knowing! - This is what happened to me...
I have newer subscribed to any membership and never agreed to any monthly payments.
Stay away from ShoeDazzle scam!
Hello Sam,
We truly apologize for your experience! Your feedback is important, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Janette,
Please accept our sincere apologies for the inconvenience you may have experienced. At Shoedazzle, we take pride in ensuring our member’s satisfaction. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy