Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I absolutely love my new denim heels. They arrived quickly and they were all that and more. I can't wait to wear them out on my baecation. He is going to love them too.
Shoes were a bit tight on my feet otherwise they were fine
Hello Joy,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The shoes are a perfect fit they look very cute on
Hello Michele,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Jolie, grandeur parfaite et livraison rapide.
Merci!
Hi Guylaine,
Nous vous aimons et votre merveilleuse critique! C'est toujours agréable de savoir que vous êtes satisfait de votre achat, c'est ce que nous visons toujours!
Best,
Tina
I've never had an issue with shoe dazzle, great with returns or exchanges. Always so many cute shoes
Hello Jessica,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
These are the cutest sandals and I Love the way they look on my feet! Very different and Very stylish!
Hi Jacqueline,
Thank you for your amazing feedback! We're glad that you love the style of the items that you ordered. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
I love the new look for the boxes. My shoes arrived sooner than expected. Shoes fit perfectly and I got a lot of compliments..
Hi Kimberly,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
Package arrived in a timely manner and everything I ordered fit her great.
Hello Dominic,
Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love the convenience of purchasing shoes for Shoe Dazzle.
Hi Lorraine,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
I love the look, feel, and fit of my shoes that I received! I
Hi Nichelle,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
It was a very good experience. The sandals are fitting well.
Hello Bebelia,
We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day!
Best,
Mary
I absolutely love these. They fit perfectly and looked exactly like the picture. I would recommend you buy it you won't be disappointed. They are so comfortable!
Hello Tasheca,
Thank you for the positive feedback! We are happy to know that you are satisfied with our products and services! Hope to hear more from you in the future!
Best,
Allison
I bought a pair of sandals and I liked them. I wanted to pay with my credit and it went right to where it charged my credit card again. In the mean time I have like 7 credits of 39.99 I want to use. Therefore I am not real happy.
Hi Carol,
Thank you for sharing your feedback regarding the member credit usage! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
Excellent, haven't had any problems yet and I don't intend that I will
Hi Genevieve,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
Always I'm get very happy when I get my package by the mail
Hi Jacqueline,
Thank you for your wonderful feedback! We're very glad that you always love the items that you received. We truly appreciate reviews like these that make us want to improve our products and services even more! Have a great day!
Best,
Kim
I want my Refund I need the card credited to my account or Bank! It Would Be Solely Appreciated! So if You Would Be Kindly, please Refund The Card As Soon As Possible
Hello Angelia,
Thank you for taking the time to leave a review and your feedback about your refund is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Timely delivery and great cost. Would refer a friend and definitely purchase again.
Hello Aretha,
Thank you for the feedback! At ShoeDazzle, our mission is to provide our members with quality and affordable items with the best services. Our number one priority is the satisfaction of our members.
Best,
Mary
Never got my courtesy refund for 49.99
Didn't kno I was supposed to check a box
Hello Jordana,
Thank you for taking the time to leave a review and your feedback about your refund is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Their shoes are running small. Some shoes are uncomfortable. My older shoes are nice but the new ones must be made to quick. The quality is not the same
Hi Michelle,
We value our members, and your feedback about the quality of our products is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
Always the best with all my orders I have no bad experience my orders are always on time I just love shoe dazzle.
Hello Ruth,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members. Hope to hear more from you in the future!
Best,
Allison
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Marita,
We’re glad that you found what you were looking for. It is our goal that you are always happy with our products and services We sincerely appreciate it and we’re always happy to hear that our members are happy!
Best,
Mary