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Shoebacca

How would you rate Shoebacca?
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Washington
1 review
0 helpful votes
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No problems
January 3, 2023

I got my boots 10 days from the time I ordered which is about what I expected. They were the right size and everything, no problems there at all. I only wish they had sent me a tracking number or info immediately instead of the next day. Having never ordered from Shoebacca before, I was still a bit leery of ordering from them so that made me a little nervous to wait for that email. But I did research them before I ordered and they seemed legit, and in the end they were. And it was 2 days before Christmas, so shipping is usually a little late around then anyway. I would definitely order from them again, but I ordered 2 pairs of boots because they had such a good price, so it probably will be awhile til I need new ones again!

Date of experience: January 3, 2023
New York
3 reviews
0 helpful votes
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Love Shoebacca!
March 11, 2021

Purchased 3 pairs of shoes for myself, my wife, and my sister. All on clearance. Saved over $100!
Unfortunately, one pair was a little large and a smaller size was unavailable. Love the super fast shipping!
Shoebacca has been my first stop for shoes for years now. Running, hiking, casual, and dress shoes.
Best prices. Great selection!

Date of experience: March 11, 2021
Montana
1 review
0 helpful votes
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Great price and fast delivery!
September 1, 2021
Updated review

First time ordering from this company so not much to say other than that the quick ordering process on website was nice. Excited for my items to arrive!
UPDATE! I ordered an 8.5 and they are perfect! Can't beat the price I paid and the delivery was super fast. I will definitely be using this company again!

Date of experience: September 1, 2021

First time ordering from this company so not much to...
August 22, 2021
Previous review

First time ordering from this company so not much to say other than that the quick ordering process on website was nice. Excited for my items to arrive! I will leave another review once they do.

Date of experience: August 22, 2021
California
1 review
0 helpful votes
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I ordered a pair of shoes a month ago. The shoes were on their way to my house when, shoebacca.com had the delivery stopped and sent back to their offices! I have tried to contact them several times by e-mail with no response. This is robbery! There has been NO effort by them to give me my money back or simply SEND ME THE SHOES THAT I ORDERED! Do not buy shoes from this company. Go to http://www.zappos.com/ instead. $#@! shoebacca.com they will steal your money!

Date of experience: April 6, 2011
Illinois
1 review
0 helpful votes
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Shoes
October 4, 2023

So about six months ago I ordered a pair work shoes in 9.5 size best work shoes I found so I ordered another pair of shoes so first pair I bought the size on tung of shoe the pair I just got the tag was inside on the side of shoe said 9.5 but the 9 size not same size I ordered not happy with you guys never had a problem so when I called they wanted me return them I'm not doing that I told them send me another pair finally I just said never again buys shoes from shoebacca and have mice day so I called them again talk to a supervisor and they said it my job send them back I told them it was your problem sending wrong shoes I'm never buying shoe from them again i never get mad bit when you don't have the money for shoes they should send another pair for the mess up but I have to return them for a another pair no thank you shoebacca kiss my butt I'm done with you im sorry

Date of experience: October 4, 2023
Pennsylvania
1 review
0 helpful votes
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Good prices Fast service.
September 3, 2021
Updated review

Was only looking at shoes/boots. You have a nice selection. Thank you for having larger size shoes and boots. Will be back to surf again.
PLEASE, stop texting me. I will be back I swear. Just not every single day.

Date of experience: September 3, 2021

Was only looking at shoes/boots
August 23, 2021
Previous review

Was only looking at shoes/boots. You have a nice selection. Thank you for having larger size shoes and boots. Will be back to surf again.

Date of experience: August 23, 2021
California
1 review
0 helpful votes
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Always Reliable
June 6, 2021

Ordered a pair of Puma sneakers on clearance. The price was great and the shoes are beautiful. What's great about Shoebacca is that if anything is wrong, even not liking the shoes, you can send them back at their cost.

Date of experience: June 6, 2021
Virginia
1 review
0 helpful votes
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Shoebacca & Puma Tennis Shoes
February 26, 2023

Although the Shoebacca phone representative, "Moses" was not able to locate a tennis shoe for me,
I located a leather pair of Puma tennis shoes on Puma's website. The size was available and the price was lower than all competitor shoes, including my local, in-person stores. The free and fast shipping was extraordinary! It was also appreciated that the shoes came neatly packed within the shipping box. Have complete confidence using Shoebacca, the Star Wars of athletic shoes!

Date of experience: February 26, 2023
New Jersey
1 review
0 helpful votes
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Great & affordable
January 28, 2021

SHoebacca has really phenomenal styles to choose from, and for much more affordable prices than other shoe sites. Delivery time was also much faster than expected. All in all, great shopping experience, and I will be buying from here again

Date of experience: January 28, 2021
New Jersey
1 review
0 helpful votes
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False Pic Proving Delivery
March 31, 2023

The text or email was sent showing a picture of your box on the porch in front of a white door. My door is red so why are you using fake pictures? Amazon doesn't use fake pics when they deliver. And yes, I know your not Amazon.

Date of experience: March 31, 2023
Tennessee
1 review
0 helpful votes
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Wonder customer service!
March 31, 2022

Ordered wrong size. I called they sent me a return slip matter of minutes. Fast service. Reordered the right size got it to me in a fast manner. Will order from them again! Plus got my refund ASAP soon they received the boots back. Thank you guys.

Date of experience: March 31, 2022
New Jersey
1 review
0 helpful votes
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Pleased
April 24, 2021

I rarely give reviews but I have to say I appreciate the way you guys have handled business this far. I like the simple, fair and easy process. To actually talk to someone in customer service for once was refreshing amidst other internet retailers. I will continue to shop with you regularly because of these small

Date of experience: April 24, 2021
Ohio
1 review
0 helpful votes
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Shoes not exactly as described.
May 11, 2022

I ordered two pairs of shoes. One pair was perfect, exactly as described and sized perfectly. The second pair was supposed to be a slate grey but turned out to be very blue and huge (I can not wear them as they are at 2 sizes too big). Shipping was quick but the boxes were extremely dusty setting off my daughter's dust allergy. I will be looking to return the second pair as soon as I figure out how.

Date of experience: May 11, 2022
Ohio
1 review
0 helpful votes
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Fast and Fabulous!
January 21, 2023

Thank you for making it very easy and for accepting coupon code! I was shocked how quickly I received the shoes and they are such nice comfortable shoes that my son started to cry when I told him that I wanted him to wear his other shoes to school too which are the exact same pair but just a different color. He was excited about his new red shoes :). I will definitely shop here again, thank you.

Date of experience: January 21, 2023
Maryland
1 review
1 helpful vote
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Great
August 10, 2021
Updated review

Shoes came in about a week. Looked just as pictured. And I took the advice of sizing up because I have wider than narrow feet, and didn't want the boot to rub against my feet, and I normally wear a 8.5 in women's, but got a size 9, and they fit AMAZING! Stylish, cute, and would buy again as well as recommend this site to others!

Date of experience: August 10, 2021

Hoping these shoes are legit
July 31, 2021
Previous review

Hoping these shoes are legit.

Date of experience: July 31, 2021
Cyprus
22 reviews
1 helpful vote
Follow Cüneyt K.
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Shoebacca is a great online shoe store to buy your shoes. They have a wide range of shoes for men, women and kids. They also provide free shipping for all orders above $50.

The website is simple and easy to navigate, which makes it very user friendly. The payment options are also easy to use and they accept many different credit cards as well as PayPal.

Date of experience: March 8, 2023
South Carolina
1 review
0 helpful votes
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Love!
March 17, 2023

Shopping experience was great. I was a little nervous about the sizing but love my purchase. Excited because this style is being discontinued by the manufacturer. I'm so glad I was able to get them from Shoebacca. The shipping was quick and easy!

Date of experience: March 17, 2023
Washington
2 reviews
0 helpful votes
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Nice quality, but not as expected.
February 18, 2021

The "sherpa" on one pair of shoes were pinkish brown, not the cream I expected. The blue and pink Toms were beautiful, but a half size too big. I did reorder them. Wish there was an exchange option. Still waiting on the refund.

Date of experience: February 18, 2021
Georgia
1 review
0 helpful votes
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Awesome deal and quality
November 6, 2021

I bought a pair of basketball sneakers for my son for him to play basketball in. He loves the design and everything about the sneakers. He wears when he is playing basketball and hasn't complained to me about anything with them. I also like the price, these were the best priced basketball sneakers I could find for him after looking at many sites. Oh and the shipping was quick as well. He had his shoes within 2 days of placing the order. Will definitely come back when he needs more footwear. Thanks.

Date of experience: November 6, 2021
Michigan
1 review
0 helpful votes
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Worth the wait
February 10, 2023

Last time I bought shoes online at a different site that shall not be named... The shoes I got from them were 4 sizes bigger than what I ordered. Here, the only thing I can complain about, if you have to complain about something, it was that it took a week to arrive instead of the agreed 3 - 4 business days. Not a crazy long wait either way. Appreciate you!

Date of experience: February 10, 2023

Overview

Shoebacca has a rating of 4.1 stars from 7,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery and customer service. Shoebacca ranks 3rd among Shoes sites.

service
777
value
1,636
shipping
1,640
returns
39
quality
5,992

Instant Feedback

32,890 reviews
+38