ShedsWorld.co.uk

I ordered a shed online which it was essential to buy in time for my holiday guests to store their bikes whilst at my holiday let. I chose ShedsWorld as they boasted a "48 hour" delivery time, plenty of time you might think to recieve the shed and erect it. Over ten days later I decided to cancel my order and placed it with a local company that were able to deliver within 2 days. ShedsWorld didn't really explain why they were unable to dispatch the shed that I ordered and their dreadful customer services failed to ring me back as they had promised.
Suffice to say I will not be using them again and would not recommend this company to anyone.

I didn't select the 1st available delivery date but one around 10 days later. At 3pm on the due delivery date I rang to be told there was a 3 week delay. No one attempt to contact me (despite several emails confirming my delivery day). All that could be offered was a half hearted apology and no explanation, no response to my request to speak to someone more senior. Now awaiting a refund which I'm told takes 5 days. 3 weeks waiting and one annual leave from work day wasted. Take your chances but I wouldn't.

I ordered a shed online, three weeks later I hadn't heard a thing from them, I contacted there customer service to be told "we will contact the supplier and get back to you" over 4 weeks later I contacted them again to be told the supplier would call me direct!, After several emails and phone calls after 5 weeks I demanded to know what was happening, am I going to get the shed or not? After some flustered if's and but's it seamed I was never going to get the shed because of supplier problems! In my experience in business they probably haven't paid their supplier! But to freely take my money knowing they couldn't come up with the goods is disgraceful. Thankfully I paid via PayPal so I reiterated my consumer rights and basically I want my money back in my account ASAP! If only I had looked at this site first! I tell you what though I've since bought a quality shed at a great price from a very reputable company with A class customer service, Tiger Sheds!

Dont even think about using this company. They really could not care at all about their customers. Ordered a shed that was dumped on my front lawn in a way that i couldnt check it and the one guy who dragged the 5x7 off the truck threw the wrapping on top and drove off.

Wrong shed, every panel split. Skrews and wood poles sweating in the bag and leaking all over. Sheds world refused to send him back to collect. Refused to call me back even tho the landline is 34p per minute. Then emailed to say my quierie had been resolved. Today the second shed came and the quality was lovely. I reckon thats why some reviews are good but they are two different suppliers.

Never ever use these guys. Its a Russian Roulette. Im stuck with the wrong shed which i know they wont remove from my garden and they have my money

I used this company due to its 48 hour delivery option but 8 days on I still have not received my shed. The website offered me a Sunday delivery and indeed used that delivery date on the paperwork... when in fact nether the company or its manufacturer delivers on a Sunday.

Every time I ring Sheds World it's a minimum of a 20 minute on hold before I get to speak to anyone although admittedly the customer service agents have all been very helpful and apologetic.

The tracking system does not work if the manufacturer organises its own delivery so my delivery is still (hopefully misleadingly) saying awaiting shipping.

All in all a very poor, VERY misleading service... and I am still shed less!

An absolute disgrace - purposefully checked delivery timescales small print and called to double check. Ordered knowing that my shed would arrive in 2-5 business days - but now it turns out it won't. And there is NOTHING THEY CAN DO to help.

Feel very let down. Their table of delivery timescales can not be trusted in any way.

My personal opinion is that they deceive in order to get the deal and then rely on customers not being bothered to cancel the order.

My order is cancelled now - hideous company.

Just a pity I cant give it NO stars coz I would. Terrible company to deal with, cs no help whatsoever. First shed arrived wrong size, waited a week and 2nd shed came with damage on it. Both times had already emptied old shed in anticipation of new shed arriving, each time had to put all stuff back in again. Complete waste of 2 full days and still no new shed. Will now order from a more reputable company, even if it may be a bit more but hey ' you gets what you pay for folks' Lesson learned, cheapest is NOT best.

Absolutely disgusting service from Darnell Sheffield. Very uncooperative from staff. Was told they would assemble shed paid for service then refusing. Complete nightmare