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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I wear and enjoy every item I have bought from your business. Feels great. Looks great. I love everything
I AM SO HAPPY I DECIDED TO TRY OUT THIS PRODUCT IT FITS WELL THE QUALITY IS GREAT AND I LOVE THE WAY IT FEELS AGAINST MY SKIN. I DEFINITELY WOULD ORDER AGAIN FROM THIS SITE. EASY NAVIGATION THANKS SHAPERMINT!
Wow! We're thrilled you had a fantastic time with us and you loved your shapewear, Bob. Be our next Brand Ambassador and inspire other women to shape the Holidays - their own way! Sign up through this link: shpmint.com/ambassador. Hope this season finds you all wrapped up in happy!
I have only positive things about my experience with shapermint. Their service was excellent; the delivery was quick, and they're the most comfortable bras I have ever had in my life. +++++
Your satisfaction means everything to us, Candace! That is part of our core. If great customer service is the blood, then excellent quality is the heart that pumps it. Let this be heard! Become our brand ambassador by clicking on this link. https://shapermint.com/pages/ambassador
Excellent site, easy to browse, good images, excellent choices, fast check out, and quality services
Yay! Thanks for the awesome feedback, Lavern. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
The packaging was great and the tank top style shapewear fit well. I just wish the straps were a little thicker.
We have a collection of tanks and camis, Kelsie. Plus, we offer exchanges for free. Send us your order details on this link http://m.me/shapermint and we'll exchange it to a shapewear with thicker straps.
My experiences with an exchange for a smaller size shaper exceeded my expectations! 10+++
Customer service was amazing. I received two new bras because the two I bought lost padding on one side during the wash.
Glad to be of help! If you need us, we're a DM away on this link http://m.me/shapermint
I needed to order a size larger, which I highly recommend, and they shipped them to me fast!
Thanks for the wonderful feedback, Patricia! Stay safe and awesome.
The first one is good, however, still waiting for the other. Thank you!
Sit tight, Elizabeth. Allow us to track your order. Send us a DM on this link with your order details http://m.me/shapermint.
I find it a very comfortable bra but should have ordered a size smaller. A replacement for the black bra is on its way to me. If it fits better I will ask for an exchange for the beige bra in a smaller size. It washes up beautifully and as I say very comfortable but not a lot of support as I can't tighten it.
Very happy with my purchases - shaking my head at the ridiculous number of emails I am receiving! Have tried unsubscribing 3 times.
Sorry to hear that, Kathryn. Allow us to remove you manually to our mailing list. Please send us a message on this link http://m.me/shapermint.
Tried them on and was very pleased with the fit. I was able to move around freely.
Love to hear this, Nancy. Thanks for sharing your feedback! Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
I liked the bra for comfort, but it has no support at all and no way to adjust the straps to try to get support. So I probably will not reorder
We're glad that you find them comfortable, Monica. But we're worried that it didn't give enough support, and we want to help you get the perfect fit for FREE. Please send us a DM with your order number, email address and traditional bra size on this link: http://m.me/shapermint
Love the way they feel and fit. You almost forget you are wearing a bra.
So far, I am beyond impressed! Everything except the shaper shorts were perfect! I will definitely be a repeat customer.
Hey, Elena. You can exchange your shaper shorts to a different size, style or item for free. Just send us a message here http://m.me/shapermint.
Wrong size. No questions asked and money returned.
Hope you'd give us another try in the future, Charity. We're a message away if you need us. http://m.me/shapermint
Was worried they would be too compressive. Although they take a bit more work to get on once they are on they stay put and are very comfortable.
Glad to hear this, Anne. If you like to exchange yours to a better fit, you can send us a message on this link http://m.me/shapermint.
The product is amazing... the feel and comfort. The prices during Holiday sale were amazing. The customer service was even
More amazing with easy exchange on sizes or different product. I will order again.
We're excited for your next purchase, Jamie. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
The garments i bought exactly as I expected. True to size! This is my second purchase and I will buy again. Thank you!
You can never have enough, Sharron! Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hooray! We're sooo happy to know that we gave you an overall wonderful experience, Yolanda. Join the Shapermint Crew and get the chance to be featured on our social media pages. Sign up through this link: shpmint.com/ambassador. ❤️