Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I'm enjoying the products I purchased, especially the leggings & bra... I wonder why Shapermint did not put the same "ribbing" on the bra that is on the top of leggings which holds the leggings in place rather than fold down... just a suggestion!
I love the support and the shape I get from this bra. It shapes my top without an underwire! I do wish the straps were a little less flimsy.
I WISH I HAD SIZED UP ON THE BRAS I PURCHASED. I WENT BY THE SIZING CHART, BUT THE BRAS ARE VERY SNUG. BECAUSE OF THIS, THEY ARE NOT VERY COMFORTABLE. I WILL PROBABLY END UP GIVING THEM TO MY SISTER.
Hi, Tracy! Exchanges are free so just send your order number to us via Facebook Messenger and we'll help you in getting the right size for you. Here's the link http://m.me/shapermint
Well I should have trusted you on sizing. Sometimes x-large ends up being too big. I should have ordered 2-xl. While I'm sure I can wear them to go out, but everyday not so much.
Don't worry, Christine! We can just exchange your order to a different size for free. Send your order number to us via Facebook Messenger so we can help you out. Here's the link http://m.me/shapermint
The customer service team is fast and efficient. Also the exchange process could not be more simple!
Everything from ordering, shipping and the quality of the product was exceptional. The price was reasonable also.
This was my second purchase. Bought one pair then two more since I loved the fit and comfort of the first pair. They wash great and don't lose the shape.
Wearing your undergarments have been one of the best purchases that I've made over the years. No longer do I have marks on my shoulders, or the painful unwire not fitting correctly and rubbing the skin raw around my breast. I have freedom of movement no jiggle or uncomfortable feelings. Thank you.
I received nice product and service on kindly bras. Customer service helped me get correct size and comfort. They were very helpful and knowledgeable
This was my first purchase. I ordered two pair of leggings. I decided to try and exchange one pair for a smaller size. When I contacted them, they said give the one pair to someone else and they would send the smaller size at no cost
I had ordered the tank in a particular size. When I received it and tried it on, it was WAY too small. The customer service from shapermint was so easy and calming to work with about getting it replaced.
I love all the Shapermint leggings. I feel that confidence when I wear them out in public.
The website is easy to order from and everything I have purchased so far is great
The products are excellent, great quality and comfort. The service is also great, very responsive customer service.
Everything I buy is sexy and comfortable! The Shapermint wear gives me a boost of confidence! I love the fact that it is sexy and comfy! I also love that I can send it back if it doesn't fit me! That has never happened to me! The Shapermint size chart is spot on! I will always be a Shapermint customer! My experience has always been awesome! You guys ROCK!
It's an excellent product, good material, resistant, perfect size...
I'm a 6ft plus size Woman! I wanted to begin my workouts and begin shopping for my "work out gear". I saw your website and decided to purchase the "High Waisted Leggings". They are AWESOME! They come all the way up & did not roll down from my stomach! They make me look smaller & I receive compliments!
I will be purchasing more... Thank U!
It was a very good experience. They don't ride down n are completely comfortable.
Great to add a flat figure to an oversized out of shape body. Changing all my garments to these brands
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Yaaas to comfy bras, Rebecca! Please do know that we have free exchanges, if you feel like having it exchanged just slide us a message anytime through this link: http://m.me/shapermint.