Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I ORDERED 2 PAIRS OF 3X SHORTS. YOU SEND ME 2 PAIRS M/L. YOU RECTIFIED THAT, BUT THE 2 PAIRS OF 3X YOU SENT ME DON'T FIT. THAT HAS BEEN MY SIZE FOR MANY YEARS. I HAVE MADE FOUR ATTEMPTS TO RESOLVE THIS. THAT'S MY EXPERIENCE.
Great customer service. After my purchase a shapermint representative email me to make sure I was happy with it. It was a bit too small and rolled down at the top and she immediately sent me another one in the correct size. I didnt have to worry about the return either which is usually the most annoying thing about buying online. Best experience with an online store.
I bought 2 of the shaper shorts and 1 brief. The brief is comfy and stay in place. Shaper shorts cover thighs and prevent rubbing. Comfy and easy care.
Truly a company that cares about you and your happiness with their product! They went out of their way to make sure I got the right product for me and that I was satisfied!
Shapermint is very comfortable and holds everything in place. Nice price and quick deIivery (to Norway). I love Shapermint!
These work extremely well!
I would buy the product again and recommend to all! I am really glad we Found these
Disappointed as it didn't work as well as it did on the advertisement. Not worth it at all. I have nothing else to say
I have spent a lot of money trying to find something that makes me feel comfortable and is not noticeable. Finally I found it. I am VERY satisfied with my shapermint purchases. I am proud to say that I have purchased a few items, that's how pleased I am with this product.
Best shapewear company ever. Great customer service. Personal attention. A positive buying experience every time!
I Wasn't happy with the fitting of the item I ordered. Replacement was happily sent. I really appreciate how customer service is number one. Product excellent.
Fabric is comfortable. Since I'm small, waistline has tendency to fold.
The size I got is small which fine, smaller than that will not work. Overall it is better than others I had.
If you have been scared off by other shapewear because you paid a ton for something so uncomfortable you can't wear it, this line is for you. Amazing value for the money.
Great product. Glad I got mine will keep bying other products from u. Thks for keeping us havy girls in mind when making your garments so useful. Makes me more confident.
I bought the Empetua All Day Every Day High-Waisted Shaper Shorts in XS/S but they didn't work as well as I was hoping (I'm fairly small) so when I left feedback a customer service agent got in touch with me to find out more about my thoughts. I might have been too small for the Empetua range so she offered to send me a different product from the Co'Coon range instead. I just thought that was great service and feel that the company values its customers. Would recommend and will purchase again based on this experience.
Helps to erase the panty line. Also holds stomach in. I am a size 22 and I use shapermint daily. Wish these were available when I was way younger. This 60 year old loves clothes and the shapermint just makes them look great. Don't hesitate just try them, there is a great return policy and their customer service is top notch.
Quick and fast delivery. Well packaged. Thank you so much... will be recommending friends and family.
Have a tummy roll; thought it would be camouflaged but just made me look like a solid barrel For once I guess I'm not quite flabby enough?
My item was a Great fit for a specific outfit I wore to an event and it looked perfect under my outfit. I received sooo many compliments. It was also very comfortable for the long evening.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry about it, Connie. Our sizes are true to size based on a measuring tape in inches, would you mind sending us a private message through our facebook page with your hip and waist measurement in inches and your order details so we can figure out the correct size and send you a replacement right away.