Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Shapermint makes great products. I think everyone already knows that. But for most shoppers, before the product even arrives, you have to deal with the customer service staff, which in many cases, can be unpleasant. I'm happy to say that that was not the case here. The customer service staff at Shapermint are excellent. They were responsive and polite and really seemed to care that I get good service and have a positive experience. It was very refreshing to have such good customer service experience. Keep up the good work guys!
Best you ever had!, love it! Shape me nice my rolls! Lol!
Feels nice you forget your wearing it!
Very comfortable. Fabric breaths well. Washes easy. True to size. I will be trying more styles. A little pricey, but not crazy.
This does the job, while remaining comfortable all day. I bought the boy shorts version and found them very comfortable. Best of all, the top doesn't roll down after a few minutes of wearing it! Never moved, even after a long day of wearing.
I am in love with this shapewear. As a plus size woman it really helps to hold me in and with the high waist I also noticed a lot less back pain. I plan to buy more when they are on sale again.
I really enjoy the shapermint's but even at $20 each I think that is a bit expensive. But I have ordered several so maybe I don't need anymore. Lol But a very good product.
Absolutely amazing. So very comfortable and easy to put on. I would recommend Shapermint to everyone..
Loving them no rubbing pinching or rolling on my thighs or down from my waist. I feel slim and smooth all day comfort
Shapermint fits great and makes my lumpy body look smoothe. I love how I look with it on.it fits great and true to size. It arrived very quickly also.
I bought other shapers but it's not like this, this product very easy to put on and target specifically the area I want it hold thank you sooo much.
I love my control top panties. I Initially bought two pair. I loved them so much, I ordered two more. They take three inches from my waistline.
I tried Shapermint as I had a wedding to go and my dress is a little tight. My high waist shaper gave me confidence and the dress fitted perfectly. Stayed in place all day and evening. Fantastic product. Thank you Shapermint
Shipped fast and they processed a return right away. I got my money back immediately. I liked the shaper I kept.
I am somewhat satisfied with my Shapermint, but I was hoping that it would hold me in a little bit tighter. I'm not sure that I ordered the right size.
The large size may have been better & I ordered the xtra large.
I liked my first shapermint so much I bought a second. Waited for a like 40% off sale, they happen like all the time. It makes me a smoother shape, which I imagine is the purpose... I've never owned another shaper.
I love the fact that this garment does not dig into you. Moves with you & for the most part, stays up. It does roll down a little in the back but still holds everything together
Wonderful company
Shipped very fast
Fit w as perfect using their sizeing chart have already ordered two more times
Finally found shapers that don't roll and cut of my circulation. I have a very odd shape and most garments I've tried before do not live up to there promises
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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