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ShapermintReviews 7,379

2.9
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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
375
value
361
shipping
384
returns
254
quality
351
This company responds to reviews on average within 5 days
Australia
1 review
0 helpful votes
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Great product, even better service!
July 9, 2019

Shapermint makes great products. I think everyone already knows that. But for most shoppers, before the product even arrives, you have to deal with the customer service staff, which in many cases, can be unpleasant. I'm happy to say that that was not the case here. The customer service staff at Shapermint are excellent. They were responsive and polite and really seemed to care that I get good service and have a positive experience. It was very refreshing to have such good customer service experience. Keep up the good work guys!

Date of experience: July 6, 2019
North Carolina
1 review
0 helpful votes
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If u had kids you need this
July 9, 2019

Best you ever had!, love it! Shape me nice my rolls! Lol!
Feels nice you forget your wearing it!

Date of experience: July 6, 2019
North Carolina
2 reviews
0 helpful votes
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Love it. Will be buying more.
July 9, 2019

Very comfortable. Fabric breaths well. Washes easy. True to size. I will be trying more styles. A little pricey, but not crazy.

Date of experience: July 6, 2019
South Carolina
1 review
0 helpful votes
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Best ever
July 9, 2019

This is the best thing I have bought lately The way it feels and fits is amazing thank u shapermint I will be buying more

Date of experience: July 6, 2019
Michigan
1 review
0 helpful votes
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Comfortable, but it still works!
July 9, 2019

This does the job, while remaining comfortable all day. I bought the boy shorts version and found them very comfortable. Best of all, the top doesn't roll down after a few minutes of wearing it! Never moved, even after a long day of wearing.

Date of experience: July 6, 2019
New Jersey
1 review
0 helpful votes
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Awesome product
July 9, 2019

I am in love with this shapewear. As a plus size woman it really helps to hold me in and with the high waist I also noticed a lot less back pain. I plan to buy more when they are on sale again.

Date of experience: July 6, 2019
Arizona
3 reviews
0 helpful votes
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Love the shapermint
July 9, 2019

I really enjoy the shapermint's but even at $20 each I think that is a bit expensive. But I have ordered several so maybe I don't need anymore. Lol But a very good product.

Date of experience: July 6, 2019
Illinois
2 reviews
0 helpful votes
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Wow!
July 9, 2019

It fits just like the video! I get front and back support, it actually stays in place and even on sweltering days it's comfortable

Date of experience: July 6, 2019
Australia
1 review
0 helpful votes
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My new shape
July 9, 2019

Absolutely amazing. So very comfortable and easy to put on. I would recommend Shapermint to everyone..

Date of experience: July 6, 2019
Illinois
1 review
0 helpful votes
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Wide yet smooth
July 9, 2019

Loving them no rubbing pinching or rolling on my thighs or down from my waist. I feel slim and smooth all day comfort

Date of experience: July 6, 2019
Kentucky
2 reviews
0 helpful votes
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Perfect for looking your best.
July 9, 2019

Shapermint fits great and makes my lumpy body look smoothe. I love how I look with it on.it fits great and true to size. It arrived very quickly also.

Date of experience: July 6, 2019
Illinois
1 review
0 helpful votes
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I experience what it says.
July 9, 2019

I bought other shapers but it's not like this, this product very easy to put on and target specifically the area I want it hold thank you sooo much.

Date of experience: July 6, 2019
Georgia
2 reviews
0 helpful votes
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Great Tummy Control
July 9, 2019

I love my control top panties. I Initially bought two pair. I loved them so much, I ordered two more. They take three inches from my waistline.

Date of experience: July 6, 2019
GB
1 review
0 helpful votes
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Fab!
July 9, 2019

I tried Shapermint as I had a wedding to go and my dress is a little tight. My high waist shaper gave me confidence and the dress fitted perfectly. Stayed in place all day and evening. Fantastic product. Thank you Shapermint

Date of experience: July 6, 2019
Massachusetts
1 review
0 helpful votes
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Excellent customer service
July 9, 2019

Shipped fast and they processed a return right away. I got my money back immediately. I liked the shaper I kept.

Date of experience: July 6, 2019
Pennsylvania
1 review
0 helpful votes
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My Shapermint Review!
July 9, 2019

I am somewhat satisfied with my Shapermint, but I was hoping that it would hold me in a little bit tighter. I'm not sure that I ordered the right size.

The large size may have been better & I ordered the xtra large.

Date of experience: July 6, 2019
Canada
3 reviews
0 helpful votes
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I love sales
July 9, 2019

I liked my first shapermint so much I bought a second. Waited for a like 40% off sale, they happen like all the time. It makes me a smoother shape, which I imagine is the purpose... I've never owned another shaper.

Date of experience: July 6, 2019
Pennsylvania
1 review
0 helpful votes
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Very Comfortable
July 9, 2019

I love the fact that this garment does not dig into you. Moves with you & for the most part, stays up. It does roll down a little in the back but still holds everything together

Date of experience: July 6, 2019
Canada
1 review
0 helpful votes
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Perfect
July 9, 2019

Wonderful company
Shipped very fast
Fit w as perfect using their sizeing chart have already ordered two more times

Date of experience: July 6, 2019
Colorado
2 reviews
0 helpful votes
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Love my shapers
July 9, 2019

Finally found shapers that don't roll and cut of my circulation. I have a very odd shape and most garments I've tried before do not live up to there promises

Date of experience: July 6, 2019

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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