Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Best girdle I have ever worn! It holds everything in and is so so comfortable! I wore it for my daughters wedding for 12 hours and I couldn't even tell I had it on!
LOVE IT!
The customer service with this company is great. They worked with me until I had the right product and size for me! Highly recommend!
I am very pleased with your products, I have made quite a few orders for my self and have introduce your product to other family members
Overall, very happy. Comfortable and did not roll down. Would highly recommend!
Purchased a 3 pack selecting 2 black and 1 nude shade. This will allow me to wear the nude one with lighter colour garments. This was a bonus.
Excellent service and product. The team at Shapermint did such a thorough job of making sure that I was happy with my order and their exchange policy is so good. I would recommend the team at Shapermint to everyone.
The products themselves are wonderful and work just as well as all the ads show. What amazed me was the customer service! I'm in between sizes and the size I ordered was too large. They exchanged it very quickly, 100% free, and made the whole process super easy. Will definitely be ordering from them again!
Comfortable, fits, light weight, doesn't roll down. Website was well organized, appreciated the reduced price.
They work with you until you get a right side and a right product for yourself personally. They will allow you to give the product that didn't work to a friend and keep on working with you until you get it right!
Pkg arrived in reasonable time,, the fit was just as described in the videos and very comfortable,, will order again,, size was perfect
The size 3XL bras fit perfectly except for the straps they keep sliding down my shoulders. That gets very annoying at work.
Is very good I'm happy with the shapermint and I will let my friends about it. Good merchandise very satisfied
I wore it for the first time halfway through my meeting, my shaper had rolled down cutting into my waist. I went into the restroom and to pulled it up and the insert that pulls you in was now below my stomach. The leggs were great, just the Botas didnt fit like it was supose to. Am short waisted. So maybe I should have gotten the panties.
Surprisingly comfortable! I bought different ones for different needs, and they all fit as expected and smooth the bumps and lumps comfortably!
The products I purchased are well worth the price. The exchange process is very easy. The recommend and will be purchasing additional products.
Fast delivery, great customer service, size ran larger than expected for me. Had to return for smaller size
Great quality products. FAST shipping. Great return policy. Reasonable prices. What is not to like?!
Comfortable Stylish and affordable. I would definitely recommend to a friend. Thank you for providing such an awesome product that women can feel both comfortable and beautiful.
I have never had an issue receiving a refund or exchange. It's so easy and shipping is fast! Also, the fit on the shaperwear is pretty good. The shapewear bras are so comfortable. Size up though!
I returned my originally order for a bigger size & the exchange was flawless! I never had a company be so nice & understanding about returning a product! Then my exchange came back in less than 7 days! I will continue ordering from here because of the pricing and the AMAZING customer service!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear about it, Sheryl. A mid waist shaper probably will fit you right. Please send us a private message through our facebook page with your order details so we can help you arrange an exchange.