Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Little slow on the shipping but since it has arrived I will be ordering more, plus a camisole. Can't wait to see what is next.
These really smooth you out plus they are comfy and don't ride down. I'd recommend them to anyone wanting a slimmer and firmer look
I am so overly joyed with the product that I recommended to everybody. I appreciate being able to still move around comfortably and the product not rolling down up under rolls or anything else. The bar so comfortable you could almost sleep in it.
I wore my Shapermint all day & night at a wedding. It was very comfortable, yet had enough support to smooth out my shape.
A great company that keeps you informed of the progress of your order. On arrival extremely happy with purchase and wouldn't hesitate to use again.
Ordered based on size chart, do fit. Too tight in breast, loose in the thighs. I can't come up with 100 characters, so I am just typing.
The shaper fits well and is more comfortable than other ones I have purchased. However, it keeps rolling at the top. I tried to return it and the company was only willing to give me $15 for the return when I paid $28. There was a restocking fee. SCAM.
Hi there, Jessie. We're so sorry if your purchase rolled at the top. We understand that you also have concerns about the refund. We'll be glad to look into this and assist you further. Please send your order details via our Facebook page. Thank you.
Thank you for all your help with finding the right swim suit for me, everyone I spoke to was great and service was fantastic!
Does exactly what it is supposed to do
Very pleasantly surprised. I would highly recommend these products.
I thought these looked much too small but soon realised just how far they stretched. Very comfortable on and certainly made a big difference to my shape. Well pleased.
It fit comfortable but still had support... Why 100 characters, don't expect from the customer to spend so much time on a review!
This is one of the best customer service deals I've seen - if it doesn't fit, they replace it. The Shapermint shaper is good - it's hard to get pulled up and stay up as well, not exactly as shown
I am 100% satisfied with my purchase. It is comfortable and controlling all at the same time. Just what I was looking for.
I bought the high waist butt lift leggings in XL. Delivery was great. I was happy with the leggings once I got it on. It was smooth on me. Comfortable to wear. I loved the fit. However I probably should have bought another option in a 2x or 3x to fit my 56" hips. It took me almost 15 minutes to get them on (with breaks in between to catch my breath-lol). And then I had to cut myself out of it to go to the bathroom (I was laughing at myself the entire time). After I got out of the leggings and did my business, I wonder if it was in the right size how great they would feel to get on and off. I would love them wit gold stars. So I am definitely going to order the again. Yep I sure am buying them again.
Hello, Desiree! We highly appreciate your feedback! We would like to help you get the correct size for you! Just simply send us a Facebook Message with your order details for better assistance. Thanks!
The parcel service was very quick and the customer service was excellent I was over the moon with the item and I will be buying other items thanks so much xx
LOVE THEM... VERY COMFORTABLE... I WEAR IT ALL DAY... I BOUGHT 6/4 FOR ME AND 2 FOR MY SISTER AND SHE LOVES HERS' TOO.
Very comfortable to wear and made a significant difference to the shape of my body. I can now wear clothes again that I hadn't worn for years!
Thank you
I highly recommend the product and dealing with the company was amazing. Making sure your happy with the product.
One of the order does not keep up as they advertise it. It keep on rolling down the stomach and create rolls around the stomach which cause hard to breathe for after a while.
Hello there, Ney. We're sorry to hear that your shapewear keeps on rolling down. It happens if the size was not right. Let us help you! Please send us a Facebook message with the information on the issue you’re experiencing and the order details, we would love to help you out!
I needed some hold in my tummy area, these pants are great, soft and comfortable to wear too. Hold you just where you want them to.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello there, Vicki. Sorry to hear that the fit wasn't right. We'll be glad to further assist you with this. Please send your order details via our Facebook page. Thanks.