Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Excellent job great experience. Will buy more products from you.
I just love my shaper and how confident I feel in it. After 2 babies 18 months apart with a struggle to lose weight I have tried it all but this experience from Shapermint has made all the difference! Highly recommend.
The most comfortable, supportive bra ever! I love them!
It fit right, fit just like wearing shorts i wear it with skirts an dresses
I purchased two Shapermint pieces, size medium. I am only 5'1" and they just barely make it up to my breasts. The back keeps rolling down and doesn't lay flat. I'm disappointed.
The fit is off. It keeps rolling down my belly. So I guess I need the next size up.
Let us help you with your request, Amie. Simply send us a DM on Facebook with your order details, and we'll take care of the rest.
Easy to pay and fast delivery. I was satisfied with the product.
Waist height is too short for a tall person so it doesn't go up under breast like it shows in advertising videos
Don't worry, Betty. We have a variety of shapewear in our marketplace that will surely work for you, like the bodysuits perhaps. Send us a DM on Facebook so we can assist you in getting a replacement for free. Hope to hear from you soon.
I think they should have more Spanks in them. Mine started getting uncomfortable after having on for 8 hours. Maybe I should have gotten a large instead of XL-XXL
Hi, Sandra. We'll help you in processing an exchange. Just DM us your order details. Thank you.
Ordering and dispatch were quick. Onky one thing I didnt like about them was that not enough support and the straps get twisting up and not being able to adjust them.
So sorry, Ann. Let us assist you. Please send us a private message on our Facebook messenger with your order details. Thank you.
The top part rolls as slides down. I am short so the leg part could have been a little shorter for my height.
Love my products. It does just what is needed. Smooths and is very comfortable.
I fell in love immediately with the shaper short. I like the way it fits and hugs your waist. I will refer some friends.
I like it, it works well but the legs ride up, but I still wear them.
Does what its suppose to do very well and I purchased two different styles to carry me through.
My new under garment is ust the right size. It could use a little more strength around the area below my waist - otherwise, it's great.
How they manage and ship orders is ridiculous. I was supposed to get free shipping with a codes but did not. I had my credit card charged but they never shipped the product. Using their online help and trying to talk to a live person is impossible.
Hey there, Pamela. We just refunded the Bundle Truekind Daily Comfort Wirefree Shaper Bra together with the shipping fee today. You should receive it back to your account within 5-10 business days. If you need anything else, you may send us a DM on Facebook.
The reason I purchased the Shapermint was their claim it won't roll down. It does on me where the tape is to hold it up. I wanted to return but they said they would deduct a restock fee. I also asked for a return label I said I should get a full refund. No response from them. I should not pay restock fee or shipping.
We can exchange it for free, Carol. You probably just need a different size. You may also try a different brand if you like. You may send us a DM on Facebook so we can assist you properly. For questions about our return policy, kindly visit this link: https://shpmint.com/smretpolicy
Most comfortable bras I've ever worn. The shaper high waist leggings are fantastic, they even make my bad back feel a bit better. The customer service is fantastic. I had ordered the wrong bra size and they immediately sent me replacements and told me to keep the ones I had ordered, in error, so my DD got some new bras. I highly recommend this company!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We can definitely help you with that, Ruth. Maybe you just need a different size or you may also try the bodysuit shaper. Don't worry, all exchanges are free. Send us a DM on Facebook with your order details, so we can assist you properly. Hope to hear from you soon.