Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Lovely item.
Easy to order, quick delivery and lovely to wear comfortable and flattering.
I purchased both a panty and longer leg. Neither one of them stay up and was totally dissatisfied
I felt perfect when I went out in a dress for the first time in years.
This is a great bra - it is super comfortable but also gives good support. Will be ordering more.
Ordering was easy. Delivery pretty fast. Comfy and good support. I like the seamless cups and no underwire.
Wonderful experience!
Shapeware fit perfectly and hid all of my all of my fat.MY clothes look GREAT!
I received a wireless bra that I ordered and even though it was too small it was very comfortable. The cups just weren't big enough. So I contacted them and they sure do stand by their statement on returns and then some, I ordered the largest size and they told me to keep the one I already had. I had never done business with them before. It is a great wireless bra with good support and I normally wear a 38G. I can't wear wire bras, the pressure from the wires nauseate me. I got tired of looking slovenly at places and wanted support with comfort and this bra was the very best of both things I wanted.
Awesome! Hassle-free experience. Exchange was easy and staffs are polite and responsive!
The first one that I ordered just didn't fit properly. My second one was the same. The ad shows the shaper being pulled up under the bust. Mine just rolls around my waist.
I ordered three products, unfortunately they did not fit. Staff response was exceptional as they consulted with me Over replacement size and had them shipped directly to me. Also I didn't have to pay or return the products that didn't fit. You can't ask for better customer service. I will have no hesitation in recommending Shapermint to my friends.
When I first got my 2 bras, I was thrilled with the comfort, and the quality and with one, at least, the fit. The white one fit very nicely, but when I washed it (in cold water and hung to dry) it shrunk quite a bit. After wearing for a while, it stretched a bit but was never as comfortable as when I first got it. The black one, however, was too tight right from the start. I am thinking it was mis-sized. I have not washed it yet, but afraid it will shrink even more than the white one. Other than that I love them. Most comfortable bra I have ever had. Am thinking if I order again, I should go a size up.
Fits well, and very comfortable. Great company and a great experience. Will purchase more!
XL in shaper panty is perfect. Black Empetua legging in XL way too small. The next larger one rolled over at the waist. Can I please get the right size?
Sent you a 3XL, see if it works. If you need more help, we're just a DM away.
Finally, a comfortable soft bra that fits & supports. I hesitated ordering a Medium size, but the sizing chart is true to size for me.
I am glad I ordered... it works great. Thank you thank you
FITS PERFECTLY AN LOOKS LIKE I DONT HAVE IT ON UNDER NEATH MY CLOTHES. NO PANTY LINES OR BULGES SHOWING. JUST LOVE WEARING IT AN COMFORTABLE.
I absolutely love the customer service. I inadvertantly ordered the incorrect size, and they volunteered to replace it with the correct size... Even if the order wasn't replaced, just the fact that the company acknowledge my review speaks volumes. Keep up the good work
Fast delivery, does wonders for your shape. Very pleased.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You probably need one size up, Deanna. Let me send you a replacement for free. Simply send us a DM on Facebook with your order details, and we'll take care of the rest.