Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Excellent quality products that I very much enjoy. Will purchase from again.
Ordered 3 pair of leggings, size was perfect, colour of two of the three exactly as expected, one pair not as I expected but still nice. All three will be worn a lot as they are very comfortable and look well with tunic tops, long t-shirts or sweaters. Shipping was as described, tracking number made knowing delivery easy.
Working on a proper fit but fabulous customer service. The very best I've ever encountered
Should there be a sizing issue with your purchase, they have a great customer service department that will make it right and do all they can until you get the product that works for you. Very pleased.
I find that the bras and waist huggers are super comfortable to wear and gives me a good shape. I have recommended to all my friends to try them.
Pleased with soft material and fit. Not having adjustable straps with no metal or plastic is a plus
Funny how my bra rolls up and my leggings roll down. For me, disappointingly enough, it is not what I expected at all. I could have spent half of the price on something from a retail store and gotten the same affect. Overrated!
Best bra I've ever worn. I hate when you make me write more than I want to. Seriously
I wear many body shapers through my life when i was a young lady and I had good weight and curves but now i have just some lb over but i still have curves and waist. I wore, shorts, camis, body briefs, high waist briefs from many brands but i saw this ad on pinterest and I decided to buy one so im so happy because it works very well it has a lot compression on the belly and I feeling so good specially when the period is coming up so soon, well I'm very short lady 5" 2 " and my weight is 185 so i bought M/L so I'm very happy with my purchase. This body shaper really works the material is really stretch and compact and it doesn't rolled down, it stay on my high waist and it is very comfortable. I love it!
The adds of women trying on your shapemint products do not accurately pictique the try fit. I wear a size 18/2x and order up to size 2x and could barely get it above my lower abdomen.
Sizes are true to size based on a tape measure, Darlene. Send us a DM on Facebook with your order details and exact hip and waist measurement in inches, and we'll send you a new pair for free. We'll make sure to get the right size for you. Hope to hear from you soon.
I purchased 2 bras. The first was comfortable so I had no hesitation about removing the tags before wearing the second one. The straps fell off of my shoulders and there is no way to adjust them. Perhaps someone tried on the second bra and stretched the straps prior to my receiving it. It is useless. Any suggestions? I feel as though i wasted my money on this product. Adjustable straps would certainly be more adaptable.
Not a problem, Marilyn. We'll send you a new pair for free! Simply message us on Facebook, and we'll take care of the rest for you.
I ordered one bra and it was so comfortable that I ordered two more. One of those that came in did not fit. I believe it was sized wrong. I tried to return it and they just let me donate it to a friend. And I got a refund. I gave it to my daughter! Sweet!
There are two things that bring my response to only 4 stars. The first being the bra must be taken over your head and not hook and eye. The second issue is the form inside the bra is not attached and floats. A couple stitches could have kept it from moving. This apparently will be my project so I can love my bra even more.
I've never felt a more comfortable bra! It never bunches up, fits great, moves with my moves, and doesn't make me look saggy. I would recommend this bra to anyone and everyone!
Although the stomach control wasnt as tight as i expected, i would still say it was better than others as there was absolutely no roll down even wearing it for a whole day! Very comfortable too
I love this company not only for the amazing products they bring to the table but also for the way they stand behind those products! I am a mom of four and sometimes I just want to feel super sexy and confident, so while I am working on me these shapers help me feel sexy.
Best customer service ever. Nothing was too much trouble
Very helpful and very efficient and all issues resolved for me thank you.
A big relief to find a non underwire bra which still provides good shape and support. Bit concerned about the straps and whether they will get saggy over time.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that, Cristy. How about we send you a new one for free? Simply DM us your order number on Facebook, and we'll take care of it for you.