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ShapermintReviews 7,380

3.1
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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
376
value
362
shipping
385
returns
255
quality
352
This company responds to reviews on average within 4 days
New Zealand
1 review
0 helpful votes
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Great service and communication and will certainly buy again thank you

Date of experience: February 28, 2020
Ohio
1 review
0 helpful votes
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Pure Comfort
February 27, 2020

The most comfortable bra I have ever owned. From the moment I first put it on, there was no pulling or digging, just pure comfort.

Date of experience: February 27, 2020
Australia
1 review
0 helpful votes
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I didn't think it was going to work
February 27, 2020

I didn't think it was going to workI then I tried it on it was totally amazing everything looks amazing on me now thank you so much

Date of experience: February 27, 2020
Arkansas
2 reviews
0 helpful votes
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Very Sad
March 3, 2020

The Body Slimmers I ordered run very small compared to normal sizing. I contacted them and tried an even larger size but it was too small too. I gave up. The size I ordered should have been falling off of me. I even gave the sweet girl on the phone my measurements but still no luck.

Date of experience: February 27, 2020
Shapermint R. Shapermint Rep
over a year old

It would be best if you get your size based on your actual hip and waist measurement in inches, Sheree. Send us a DM on Facebook, and we'll send you the correct size for free.

Canada
1 review
0 helpful votes
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Exchanges are a breeze
February 27, 2020

I underestimated the sizing for the shorts resulting on the wrong size. I emailed and was responded to very promptly and professionally. Next thing you know my new size was in the mail. Easy peasy!

Date of experience: February 27, 2020
New York
1 review
0 helpful votes
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Stretch
February 27, 2020

Fits quite loose. Will eventually stretch and be too big. Material was soft and would be comfortable

Date of experience: February 27, 2020
Indiana
1 review
0 helpful votes
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Shaper
February 27, 2020

I loved the product, but ordered the wrong size! But I'm losing weight so it will fit later

Date of experience: February 27, 2020
Canada
3 reviews
0 helpful votes
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Does it's duty
February 27, 2020

Holds in the tummy a bit as to be expected. Sits high on my waist.

Date of experience: February 27, 2020
Ohio
1 review
0 helpful votes
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Size is true and they work! They are comfortable and stay put, no rolling or adjusting.

Date of experience: February 27, 2020
Michigan
1 review
0 helpful votes
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Good product, Good service, Good Value
February 27, 2020

Enjoyable experience that ended with a product I like very well, in 6 days!

Date of experience: February 27, 2020
Florida
1 review
0 helpful votes
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Bad fit
February 27, 2020

Bras fit and hold around but no way to adjust the straps so no support or way to hold you up.

Date of experience: February 27, 2020
Virginia
1 review
0 helpful votes
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Luv them
February 26, 2020

Got two one large one med, which was what they said would be good for me, and they were right I'm a med but at least the large on is comfy around the house

Date of experience: February 26, 2020
Germany
1 review
0 helpful votes
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Wonderful Customer Service
February 26, 2020

Great experience with customer service even though the items did not work for me. They tried everything to make sure I was happy and satisfied. Just Wonderful. I wish the items worked for me but all had the roll down effect. Oh Well. Can't do anything about that. Anyway just the best customer service...

Date of experience: February 26, 2020
Canada
1 review
0 helpful votes
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Excellent
February 26, 2020

First time ordering and very satisfied
I particularly appreciated the regular update on the delivery

Date of experience: February 26, 2020
Georgia
1 review
0 helpful votes
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Best customer service
February 26, 2020

Great quality, love the fabric. Great customer service. Fast shipping.

Date of experience: February 26, 2020
Virginia
6 reviews
3 helpful votes
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Curveezzzzz Fabulous
February 26, 2020

Wonderful products! Can't get enough of them. Curveez® Comfort Evolution Full Body Shaper × 1
Black / XL

Date of experience: February 26, 2020
New York
1 review
0 helpful votes
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Perfect
February 26, 2020

It's fit's perfect. The price is right. Fast delivery.

Date of experience: February 26, 2020
Canada
1 review
0 helpful votes
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Excellent comfort
February 26, 2020

I really love the bra's they are so comfortable and really soft.

Date of experience: February 26, 2020
California
1 review
0 helpful votes
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Inside padding
February 26, 2020

I ordered 2 bras that were on sale. One fits great but then the padding on the inside of the other moves around (like the padding in some bathing suits) needless to say that one doesn't get worn.

Date of experience: February 26, 2020
Shapermint R. Shapermint Rep
over a year old

Oh, don't worry, Chasity. We'll send you a different style for free. Simply send us a DM on Facebook, and we'll get you a new one right away,

New Jersey
2 reviews
7 helpful votes
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Good but...
February 26, 2020

I find that the xl size varies from item to item. I have some xl items that are totally comfortable and some xl items that feel like I'm being attacked by a boa. Also, please keep in mind some of us gals are on the tall side and would appreciate a little more length on the leggings.

Date of experience: February 26, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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