Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I received my bras in a reasonable amount. I did not know that bras had to be pulled on over my head to be worn(I wouldn't have ordered if I knew that.) Customer service was quite helpful and my return process easy.
The material is very comfortable but my gut was not suck in enough. It look the same.
Love that my clothes look and make me feel better.
It fits perfectly and it's unbelievable how comfortable it is.
Quality product. Took its time getting here but overall decent experience.
I ordered the wrong size and the salesperson was extremely nice. Asked what was wrong so I told her. So she sent me the correct size without any problems.
All items were as described and I would definitely order again. Easy to wear. I love the look.
Product was delivered in timely way and very comfortable and good quality
Shapermint does a good job of smoothing things out under my clothing!
Very comfortable to wear all day, satisfiedI do not mind writing a review buy I should be able to say what I want in as many words as I choose! Do not make me write more!
Now I can wear dresses without worrying. Thank you so much for that. I feel great.
I ordered the boy shorts and I really am not satisfied as they roll up from the legs and your tummy as well. I prefer the high waisted shape short with the elastic. The only bad thing about the high waisted one is they come long passed the knees and hard to wear with small dresses.
I normally wear 36b. I ordered 40b wanting them to be super comfy. Instead they have to be hooked in the first set of hooks. They seem to be sold smaller than you would expect them to be.
Pulled the boy short shaper I wire all day with ease
Rep was very helpful when I needed to exchange a bra for size
I had an issue with a return/exchange and the customer service was exceptional!
Easy to order and quick to ship. Products are great
I purchased two bras which were a little big. I ordered three more but in a size smaller. Turns out the styles were different so the three new ones were way too small. There was no problem returning them and I've already received the credit. No questions, no problems.
Hi, I recieved what I ordered in a reasonable timeframe, it was just too big.
That's okay, we'll send you a smaller one for free!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks, Christina. If you need anything, we're just a DM away!