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ShapermintReviews 7,381

3.0

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
376
value
362
shipping
385
returns
255
quality
352
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Great fit
May 9, 2020

Was a little tight in beginning but the more you wear, the easier it is to breathe. Thank you! Great product.

Date of experience: May 9, 2020
Germany
1 review
0 helpful votes
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Extremely happy
May 9, 2020

I am extremely happy with the products. I will recommend this to everyone I know.

Date of experience: May 9, 2020
Ohio
1 review
0 helpful votes
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Love
May 9, 2020

Wonderful customer service. Super nice person. Super helpful

Date of experience: May 9, 2020
South Carolina
1 review
0 helpful votes
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Experience with shapermint
May 8, 2020

I love wearing my shapermint under garments, the high waisted shorts and cami t-shirt holds in my tummy and love handles. Love love my shapermint under garments.

Date of experience: May 8, 2020
New Mexico
1 review
0 helpful votes
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Runs small
May 8, 2020

I purchased several bras and used the sizing as recommended - the band is very tight (not snug!) Since I'm losing weight, it isn't an issue but of other shoppers, it might be an issue

Date of experience: May 8, 2020
Florida
1 review
0 helpful votes
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Muy cómodos
May 8, 2020

Me quedo un poco grande en la parte de atrás, la próxima vez tengo que comprar un tamaño menos del sugerido

Date of experience: May 8, 2020
Pennsylvania
1 review
0 helpful votes
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This is an awesome company. The goes over and above to accommodate their customers they're great

Date of experience: May 8, 2020
Kansas
1 review
0 helpful votes
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Bra not comfortable
May 9, 2020

The strap across my back keep rolling up and that was exactly what I didn't want. The bras become uncomfortable because the strap cuts into my skin as it rolls up.

Date of experience: May 8, 2020
Shapermint R. Shapermint Rep
over a year old

A different style or size should get you going, Melanie. Let us help you get the right size and style for free. Just send us a DM with your order details through this link http://m.me/shapermint.

California
2 reviews
1 helpful vote
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Loving my Shapermint bras!
May 8, 2020

High quality everyday must have lingerie products. So easy to shop, buy and/or return if size not right. And, with fee shipping, wow what else do I need? Well, shopping for more great deals. Oooh...

Date of experience: May 8, 2020
New Mexico
1 review
0 helpful votes
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Dealing with robots
May 9, 2020

When I expressed my dissatisfaction with the product, thinking I'd be in contact with a real human (silly me), I was very disappointed when I received canned responses that did nothing to rectify the problem. My problems were of no consequence and my opinion of your product were not really of value.

Date of experience: May 8, 2020
Shapermint R. Shapermint Rep
over a year old

Hi, Cheri. Sorry, you feel that way. Please know that we're here for you. Just send us a DM through this link http://m.me/shapermint so we can get this sorted out.

Nevada
1 review
0 helpful votes
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All day comfort!
May 9, 2020

Great fit and super comfortable with all day support.

Date of experience: May 8, 2020
Tennessee
1 review
0 helpful votes
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It truly works
May 8, 2020

Amazing how it makes my stomach suck right in I love it,

Date of experience: May 8, 2020
New York
1 review
0 helpful votes
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Happy happy happy!
May 8, 2020

Finally undergarments that stay put! Good quality and correct sizing

Date of experience: May 8, 2020
Florida
2 reviews
0 helpful votes
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Great panty shaper
May 8, 2020

It is confortable! I think it would be goof if it has more pressure in the stomach area! It's perfect to wear it all day at home! I recommend it!

Date of experience: May 8, 2020
Pennsylvania
1 review
0 helpful votes
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Great fit
May 8, 2020

I recently had hernia repair surgery. They gave me very uncomfortable belt to wear for 2 months. I thought I have theses shapers. -ordered the next size done. Wonderful!

Date of experience: May 8, 2020
Arizona
1 review
0 helpful votes
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Very comfortable, they do everything the Company says they do any much more. Would definitely buy they again.

Date of experience: May 7, 2020
Oregon
1 review
0 helpful votes
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Best thing ever invented!
May 7, 2020

I love how everything fits, I had to exchange 2 things but that was fast and painless. Overall I love shapermint. You guys rock.

Date of experience: May 7, 2020
Texas
2 reviews
0 helpful votes
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Dream Bra Finally Found!
May 7, 2020

I can't tell you how many bras I've bought and how much money I've wasted over the years looking for a comfortable wire free bra. I have finally found my dream bra in the Bali Comfort Revolution Wire free bra. I absolutely love it and am going to throw out everything else I have! Thank you Shapermint! Mission accomplished!

Date of experience: May 7, 2020
Oklahoma
1 review
0 helpful votes
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No review
May 7, 2020

Previous experience rated good and i have no further comments

Date of experience: May 7, 2020
Missouri
1 review
0 helpful votes
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Shapermint Bra
May 7, 2020

I love the bra, very comfortable to wear even to bed. The largest size you have is XXXL and I could have used an extra X. It would be great if you could make PLUS SIZES 1X 2X etc. as that is what I normally wear. I could use just a little more coverage in front and the straps are very tight and roll, which digs into my shoulder. A wider, sturdier strap would be better for me.

Date of experience: May 7, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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