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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I am extremely happy with the products. I will recommend this to everyone I know.
I love wearing my shapermint under garments, the high waisted shorts and cami t-shirt holds in my tummy and love handles. Love love my shapermint under garments.
I purchased several bras and used the sizing as recommended - the band is very tight (not snug!) Since I'm losing weight, it isn't an issue but of other shoppers, it might be an issue
Me quedo un poco grande en la parte de atrás, la próxima vez tengo que comprar un tamaño menos del sugerido
This is an awesome company. The goes over and above to accommodate their customers they're great
The strap across my back keep rolling up and that was exactly what I didn't want. The bras become uncomfortable because the strap cuts into my skin as it rolls up.
High quality everyday must have lingerie products. So easy to shop, buy and/or return if size not right. And, with fee shipping, wow what else do I need? Well, shopping for more great deals. Oooh...
When I expressed my dissatisfaction with the product, thinking I'd be in contact with a real human (silly me), I was very disappointed when I received canned responses that did nothing to rectify the problem. My problems were of no consequence and my opinion of your product were not really of value.
Hi, Cheri. Sorry, you feel that way. Please know that we're here for you. Just send us a DM through this link http://m.me/shapermint so we can get this sorted out.
Great fit and super comfortable with all day support.
Amazing how it makes my stomach suck right in I love it,
Finally undergarments that stay put! Good quality and correct sizing
It is confortable! I think it would be goof if it has more pressure in the stomach area! It's perfect to wear it all day at home! I recommend it!
I recently had hernia repair surgery. They gave me very uncomfortable belt to wear for 2 months. I thought I have theses shapers. -ordered the next size done. Wonderful!
Very comfortable, they do everything the Company says they do any much more. Would definitely buy they again.
I love how everything fits, I had to exchange 2 things but that was fast and painless. Overall I love shapermint. You guys rock.
I can't tell you how many bras I've bought and how much money I've wasted over the years looking for a comfortable wire free bra. I have finally found my dream bra in the Bali Comfort Revolution Wire free bra. I absolutely love it and am going to throw out everything else I have! Thank you Shapermint! Mission accomplished!
Previous experience rated good and i have no further comments
I love the bra, very comfortable to wear even to bed. The largest size you have is XXXL and I could have used an extra X. It would be great if you could make PLUS SIZES 1X 2X etc. as that is what I normally wear. I could use just a little more coverage in front and the straps are very tight and roll, which digs into my shoulder. A wider, sturdier strap would be better for me.
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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A different style or size should get you going, Melanie. Let us help you get the right size and style for free. Just send us a DM with your order details through this link http://m.me/shapermint.