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ShapermintReviews 7,381

3.0

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
376
value
362
shipping
385
returns
255
quality
352
This company responds to reviews on average within 4 days

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Texas
1 review
0 helpful votes
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Overall review
May 11, 2020

I am happy with the bras I purchased. They are very comfortable without the underwire. I do wish the straps were a little wider because they do cut into my shoulders and hurts me there. I have bought 2 different types of boy shorts and the one pair I have tried bug me because when I sit down the legs roll up and I have to try to pull them down every time I stand, not a big fan of those! Overall I would give the bras a 4 out of 5 and the boy shorts a 2.5 to a 3.

Date of experience: May 11, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi, Gidget. We can help you get a boyshorts that stays up. Exchanges are free. Just send us a DM with your order details through this link http://m.me/shapermint.

Georgia
1 review
0 helpful votes
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Great fit
May 11, 2020

I got the Shapermint just to see if all the YouTube video where correct. And what I have experience is that they are correct. It's comfortable and fits great. As well as the hold it gives you is great as well. I will purchase another pair soon.

Date of experience: May 11, 2020
North Carolina
1 review
0 helpful votes
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Best product
May 11, 2020

Bras fit, great no wires, padded breast cups, has a sport bra feel with a traditional fit.

Date of experience: May 11, 2020
New York
1 review
0 helpful votes
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Shapely
May 11, 2020

They are so very easy to get on The bra and panties are very comfortable.

Date of experience: May 11, 2020
Germany
1 review
0 helpful votes
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Great product
May 11, 2020

Fast delivery and good price. I love the feel of the product and needed to get a size smaller but a great product.

Date of experience: May 11, 2020
Utah
1 review
0 helpful votes
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Repeat customer
May 11, 2020

I love Shapermint, their products, the customer service, the savings, and the website. All around a wonderful shopping experience.

Date of experience: May 11, 2020
Virginia
1 review
0 helpful votes
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Love it
May 11, 2020

Love how it fits and super comfortable. Would definitely order again.

Date of experience: May 11, 2020
New York
1 review
0 helpful votes
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This is my third time since I keep buying, because it is so perfect fitting, just buy with Shapermint, because you will not regret. Thanks
Shapermint for treating me with your coupons. I Really appreciate

Date of experience: May 11, 2020
Massachusetts
1 review
0 helpful votes
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Very satisfied
May 11, 2020

Fit as expected. I am 5'0", 145 lbs and got the high waisted shaper panty in size M/L. Timely delivery and happy this was shipped from the USA. Will purchase from Shapermint again.

Date of experience: May 11, 2020
Kentucky
1 review
0 helpful votes
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New favorite bra
May 11, 2020

High quality and comfort! Can wear around the house or out and about. Gives great support and doesn't feel like it's cutting you in half.

Date of experience: May 11, 2020
Texas
2 reviews
4 helpful votes
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Still Waiting
May 11, 2020

I am very satisfied with the shapewear itself. The leggings fit perfectly and are very comfortable. However I'm still waiting for the 2nd discounted pair that I ordered! Please explain.

Date of experience: May 11, 2020
Texas
1 review
1 helpful vote
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Best customer service EVER
May 11, 2020

Overall I like the product and think it works great, as a smoothet/shaper- however I'm having a hard time getting a proper fit, and I feel like maybe its because I'm petite, and have a shorter torso. So the high waist shaper seems to be a little too long. Going to try a regular shaper instead of a high waist one next. Shapernint has been INCREDIBLE with helping me find the right fit and the right product, sending me new products for free, while telling me to keep or donate the products I wasn't happy with. All they care about is body empowerment and making sure their customers are 100% happy. I love shapermint and I am excited to try some of their other products.

Date of experience: May 11, 2020
Germany
1 review
0 helpful votes
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Shapeware
May 10, 2020

I really like the product and how it's not see through love the way it covered my body and feels great also the size it says

Date of experience: May 10, 2020
Canada
1 review
0 helpful votes
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Quick communication if you have inquiries. Responses are positive and effective

Date of experience: May 10, 2020
Montana
1 review
0 helpful votes
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Really like my Negg
May 10, 2020

Everything I've bought has been great. If it didn't fit, I received excellent customer service and received the correct size.
Also the bras are awesome! So comfortable and hide nipples. Will buy more

Date of experience: May 10, 2020
Georgia
1 review
0 helpful votes
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Fits Perfect!
May 10, 2020

So smooth, every bra fits great. I love the no wire bras. The support is awesome and the comfort is unmatched! As a busty girl, it's so difficult for me to find a balance between style, comfort and support! I'm pleased.

Date of experience: May 10, 2020
Arizona
1 review
0 helpful votes
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Hanes hose
May 19, 2020

The hanes hose are very flimsy. When I put them on with very little effort they tore and made runners. I bought a much larger size because I dont like tight hose. They fit well just way too flimsy.

Date of experience: May 10, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi, Kim. It's sad to hear that you find the Hanes hose very flimsy. No worries, we're here to help. Should you need to replace it with a different style, just send us a message through this link http://m.me/shapermint.

North Carolina
1 review
0 helpful votes
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Good
May 10, 2020

Very helpful and I definitely will order from them again.

Date of experience: May 10, 2020
Indiana
1 review
0 helpful votes
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The empetua high waisted shorts and leggings are wonderful! Not see through, gives good compression, and doesn't tear! The at waist daily leggings and shorts I got ripped at the crotch. I tried to contact customer service, and they were wonderful and sent me replacement pairs in a larger size, but those ripped also. I recommend the Empetua line and was very impressed with it.

Date of experience: May 10, 2020
District of Columbia
1 review
0 helpful votes
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BEST LEGGINGS EVER!
May 10, 2020

These are the best, most comfortable Leggings I've ever invested in. Fits perfect and snug.

Date of experience: May 10, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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