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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I am happy with the bras I purchased. They are very comfortable without the underwire. I do wish the straps were a little wider because they do cut into my shoulders and hurts me there. I have bought 2 different types of boy shorts and the one pair I have tried bug me because when I sit down the legs roll up and I have to try to pull them down every time I stand, not a big fan of those! Overall I would give the bras a 4 out of 5 and the boy shorts a 2.5 to a 3.
I got the Shapermint just to see if all the YouTube video where correct. And what I have experience is that they are correct. It's comfortable and fits great. As well as the hold it gives you is great as well. I will purchase another pair soon.
Bras fit, great no wires, padded breast cups, has a sport bra feel with a traditional fit.
Fast delivery and good price. I love the feel of the product and needed to get a size smaller but a great product.
I love Shapermint, their products, the customer service, the savings, and the website. All around a wonderful shopping experience.
Love how it fits and super comfortable. Would definitely order again.
This is my third time since I keep buying, because it is so perfect fitting, just buy with Shapermint, because you will not regret. Thanks
Shapermint for treating me with your coupons. I Really appreciate
Fit as expected. I am 5'0", 145 lbs and got the high waisted shaper panty in size M/L. Timely delivery and happy this was shipped from the USA. Will purchase from Shapermint again.
High quality and comfort! Can wear around the house or out and about. Gives great support and doesn't feel like it's cutting you in half.
I am very satisfied with the shapewear itself. The leggings fit perfectly and are very comfortable. However I'm still waiting for the 2nd discounted pair that I ordered! Please explain.
Overall I like the product and think it works great, as a smoothet/shaper- however I'm having a hard time getting a proper fit, and I feel like maybe its because I'm petite, and have a shorter torso. So the high waist shaper seems to be a little too long. Going to try a regular shaper instead of a high waist one next. Shapernint has been INCREDIBLE with helping me find the right fit and the right product, sending me new products for free, while telling me to keep or donate the products I wasn't happy with. All they care about is body empowerment and making sure their customers are 100% happy. I love shapermint and I am excited to try some of their other products.
Everything I've bought has been great. If it didn't fit, I received excellent customer service and received the correct size.
Also the bras are awesome! So comfortable and hide nipples. Will buy more
So smooth, every bra fits great. I love the no wire bras. The support is awesome and the comfort is unmatched! As a busty girl, it's so difficult for me to find a balance between style, comfort and support! I'm pleased.
The hanes hose are very flimsy. When I put them on with very little effort they tore and made runners. I bought a much larger size because I dont like tight hose. They fit well just way too flimsy.
Hi, Kim. It's sad to hear that you find the Hanes hose very flimsy. No worries, we're here to help. Should you need to replace it with a different style, just send us a message through this link http://m.me/shapermint.
The empetua high waisted shorts and leggings are wonderful! Not see through, gives good compression, and doesn't tear! The at waist daily leggings and shorts I got ripped at the crotch. I tried to contact customer service, and they were wonderful and sent me replacement pairs in a larger size, but those ripped also. I recommend the Empetua line and was very impressed with it.
These are the best, most comfortable Leggings I've ever invested in. Fits perfect and snug.
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hi, Gidget. We can help you get a boyshorts that stays up. Exchanges are free. Just send us a DM with your order details through this link http://m.me/shapermint.