Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I like the product. Bit tight to get on even though I sized it properly... maybe just how it's designed. Comfy once you are in it. I did notice that it smudged easily and really showed deodorant marks. Probably not an issue if you don't get black.
There were some problems with my order not arriving but they took care if it and i did receive the product and it is comfortable and fits ans i love it! Thanks to their customer service.
The bra fits perfectly and Customer Service is awesome. I will recommend to anyone and will be purchasing again. At last! A comfortable bra that I will wear all day!
Terrible material, terrible fit. This does more harm than good for women who are looking for support and comfort. It provides neither. Unless you love a uniboob don't bother
Sorry that it didn't fit the way you wanted, Christine. Allow us to sort things out, with the help of our 60-day FREE exchange. To get started, DM us your order info here: http://m.me/shapermint
The bra was comfortable but was a bit snug for me.
Fret not, Jeannie. If you feel exchanging it with a different style will be better, just let us know. Exchange is FREE. DM us here: http://m.me/shapermint
Cannot get it to work and when it's charged it only last maybe six hours I'm not happy with it
Great day to you, Katheryn. We don't have watch here in our marketplace. We sell different kinds of shapewear.
I ordered a size that was too small and needed to exchange for a larger size. Customer service answered my email within hours. Within 24 hours a positive resolution had been reached. Other online businesses could take a page from their book on how customer service should run.
I should have known better than to think any of these products would fit me. But customer service was great about it and refunded me.
Thank you.
We won't give up, Aline. The next time that you decide to purchase again, allow us to help find the perfect fit based on your needs. Just DM us anytime here: http://m.me/shapermint
Great bras and customer service for size change. No experience with other Shapermint
Products. Awaiting second order
I am very pleased with Shapermint Bra. It is comfortable and the quality if great.
I ordered three Camis and I am so happy with the fit and the shaping. For once something sold on the net is what they say it is!
Very happy with the bras. Due to several surgeries, I have had so much discomfort with bras but these are wonderful!
The size is right on but there is not enough support
Don't fret, Amy. We promise 100% fit guarantee, so we'll not leave you behind. DM us asap with your order details, so we can start a FREE exchange. Here's the link: http://m.me/shapermint
The product is as described and does not disappoint! The shipping was very fast and I am pleased with my purchase!
Had some ups and downs on my orders, but i can say they do fix the problem.
Products are great quality, just not designed for tall women. Tank tops are a bit too short and ride up, and the shorts aren't quite long enough and the waist isn't as high as it should be. Still wearable just not amazingly comfortable.
We appreciate your feedback, Amy. The good news is Shapermint is a marketplace. Probably a different style might work better on your. Exchange is FREE. DM us with your order details here: http://m.me/shapermint
I ordered 2 items at the same time & they arrived a week apart. I was getting ready to contact the company when the 2nd item finally arrived. Not sure why they weren't shipped together since it was the same item in different colors.
It's a relief that you got them all, Kathleen. We have more than one warehouse to make sure that all items are available and that's why there are chances that shipping are done separately in case the size and color you wish to get gone out of stock on one warehouse.
As always, my experience with Shapermint was exceptional!
I like the bra I got for the most part. The back doesn't ride up at all which is great The straps definitely stay put. I never think about them. The only thing I would change would be either a more substantial band on the lower front, or some kind of strips on the band to keep it from rolling up.
Thanks for sharing your experience, Patricia. We'd love to make sure you get 100% satisfaction. Exchange is FREE. Probably a different style will work better. DM us now with your order details. Here's the link. http://m.me/shapermint
I needed a bra and I found a soft and pretty bra that I love. I am happy that I tried the Bali easy lite seamless wire free bra. It fits me perfectly and it is soft on my skin. I love it.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Totally appreciate the feedback, Nadia. How about we exchanged it with a different color or better yet a different style. Exchange is FREE, don't worry. DM us here with your order details. http://m.me/shapermint