Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
These bras are so comfortable and the service is excellent.
Everything was easy to purchase to delivery, it's very comfortable and easy to wear
Excellent product. Really comfortable. Purchased multiple colors. Recommend
Straps to short and do not lay flat. Uncomfortable and snug using the extension.
Liked the body fit but wanted more support for the bust area as my breast are large. Loved the way it supported my back.
Hello, Michelle. If you think you'd prefer a different style for this slide us a DM with your order details through this link: http://m.me/shapermint
I thought I would try one size lower but it didn't fit right. Very easy to exhange no need to send back. Received my new one and donated the other to my sister. Should be getting an order from her.
Great, love the fit and the way it makes ME look and feel. I bought my daughter one and she just love her shapermint. Wish you had larger bras
Very comfortable, yet has lots of control! Wish they came in a lighter fabric for summer in AZ, but I like them alot! I would say stay with your true size for fit.
I have bought many a bras before looking for a good fit and comfort. I was kind of skeptical that this might be it, even though they looked good. But I was wrong! These, I bought 2, and they fit great!
I was disappointed with my order it kept rolling down on me. After much hassle with customer service trying to exchange for a small size. I have to mail back the size that doesn't fit have it processed before the smaller size can be sent out which will miss the event that I wanted to wear them for. And postal service is slow so I was better off with going though Honeylove
So sorry that you have to go through all that, Jackie but let us better take care of this. Please, send us your order details through this link to better help you out. Thanks! http://m.me/shapermint
Very happy with the fit! Plus pleased they included an extender! BONUS
I ordered two bras in the wrong size. The company was great about exchanging them. The new size fit, but the design was wrong for me. The company again was very good about the return. They refunded my money minus $10. So I paid $10 to try on a bra. If I had noticed anything about a partial refund, I wouldn't have purchased anything in the first place.
Let us better help you out for this one, Barbara. You can reach us through this link, so our Fit Experts can personally help you out. Thanks! http://m.me/shapermint
The feel is always Confortable especially the bra. Reason why I ordered 2 more. I rated 4 because of je second order which I thought will arrive faster than the first which I ordered during the Christmas rush but this order tool forever to arrive.
I love them so much that I bought 3! Perfect fit! I definitely recommend these leggings they are so comfortable you won't want to wear anything else!
I ordered 2 camisoles and I am very pleased with them. They do what they advertise that they do! Smooth and shape all while being comfortable.
Customer service was excellent and the bra is so comfortable
Shapermint never disappoints, I love everything I have ever purchased. I have a ton of there shape wear
Love it! So incredibly comfortable I've been looking for a new bra for a long long time and I'm so happy I finally found one I recommended it too many friends and I will be buying more in the near future
Lovely to deal with, everything was a breeze. Love the merchandise and responses back from customer service were very quick. Would definitely recommend.
The bras I purchased are truly the most comfortable I have ever had! Will definitely purchase again in the future
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We'd love to make it up to you, Teresa. Good thing we're a marketplace, we can have it exchanged to what's going to work best for you for free! Slide us a DM with your order details through this link: http://m.me/shapermint