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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Pantry shaper was wrong size exchang d for a smaller size without a problem. Customer service extremely helpful.
As I told you it was great and really worked. Love being able to hide my fat. Would recommend it to anyone having these issues. You look much better in your clothes. Thank you Tammy Dykes.
I'm so glad I purchased these bras! I love them and they are sooooo comfortable!
Awesome! Consider getting some spare too, J S. You may also be interested in helping us spread the love, and be one of the Brand Ambassador. Just head over to the page on our website and fill out the form. Here’s the link: shpmint.com/ambassador
Stay lovely!
I like the way it fits. It's very comfortable to work in. And I never have to bother with the Straps sliding down off of the shoulders.
We're glad to hear that you love how it fits you, Linda. Be one of the Brand Ambassador, and help us spread the love too. Just head over to the page on our website and fill out the form. Here’s the link: shpmint.com/ambassador
Stay awesome!
Well I tried them on it was ok until I need the little girls room had trouble getting them down and then up again there just not doing it for me, I didn't look any different either and I'm only a 14 in size. Not putting them on anymore sorry.
Sorry to hear about this, Shirly. We offer free exchange, and we can help you get the right fit. Please send us a DM at http://m.me/shapermint.
Shapermints products do help shape your body to make you look a lot better in your clothes. They are so comfortable too.
We appreciate your lovely feedback about your Shapewear, Teresa. Share it by becoming one of the Brand Ambassador if you apply on this link: shpmint.com/ambassador
Stay awesome!
I ordered what I truly thought would be the perfect size, based on what others I knew had ordered. Unfortunately, it didn't quite fit the way it should. All communication with various representatives, proved to be extremely easy, efficient, and pleasant. They replaced the mis-sized bras with ones that fit perfectly! Since then, I have ordered two of their Shaping Panty items, and I love them. Many thanks to all the people who helped me find the right fit.
Love the way my shapewear fits. Only had one problem with my order. When washing them in the pink mesh bag you sent, the white ones turned pink.
Oh, my! That's a bummer, LaRhonda. Allow us to send you a free replacement. Please send us a DM at http://m.me/shapermint, so we can proceed. Thanks!
I love and like the shapermint. In fact i reccommend it to all my chubby friends
Thank you shapermint
Thanks for spreading the love too, Eloisa. Be one of our Brand Ambassador and sign up on this link: shpmint.com/ambassador
Stay awesome! ❤️
I love that it gives you the control you need to remind yourself to suck that gut (but you don't have to)and the band around the thighs isn't too tight!
We're glad to hear that you love your Shapewear, Louease. Your positive remark motivates us more to continuously provide excellence with our products and services. Why not become one of our Brand Ambassador and help us spread the love? Here's the link to check it out: shpmint.com/ambassador
Stay awesome! ❤️
I absolutely love these bras. I was always a Lane Bryant person. Now I'm a Shapermint person. They are so comfortable you hardly know your wearing one. There service is excellent as well.
Item works well when it's new, but sounds not maintain it's elasticity. So scary a few times wearing it, the shaper stretches out and does not hold you in much. This is a good item overall, but I would round my size down cause of this.
Sorry to hear about your disappointment, Sarah. Perhaps what you need is something that offers former compression. Can you message us at http://m.me/shapermint, so we can help you get the right fit?
Tried Couple products shaper & bra Don't hold up to the Their committment
Material cheap too soft to actually provide support I am so disappointed I'm filing a class action lawsuit
Leave it to us, we're here to help. Perhaps a higher compression would work best for you. DM us through our Facebook Messenger at http://m.me/shapermint, so we better assist. Thanks!
Love the bra. It is comfortable and offers great support. I like the stretch straps.
I love my shape wear. It smooths, and improves the appearance of whatever I'm wearing. I encourage others to buy your products.
I received my order in a reasonable amount of time, well-packaged, and in good condition. The products themselves were surprisingly comfortable and exceeded my expectations.
The bras were too small as was the shorts. I ordered a larger size than what I normally wear and they were still too small. I really need to send them back
Don't worry, Emmie. We won't stop until we find your best fit and size. Kindly DM us your order info. http://m.me/shapermint We'll have this checked for you.
Great fit and support. Very comfortable. I would recommend the bra to a friend
Thank you so much I like it, it s comfortable and perfect for me
Lovely! You may be interested in becoming our next Brand Ambassador, Yanely. You will be surely be a perfect fit. Here's the link to check it out: shpmint.com/ambassador
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Lovely! Thanks for sharing it to us, Tammy. Help us spread the love and also inspire other woman too. Be one of the Brand Ambassador and sign up here: shpmint.com/ambassador
Stay awesome!